The Phobio was very easy with them sending out a device return box. Very clear packing instructions, preprinted label, and drop off at a UPS store. Then we heard back in a few days of status followed... Ver mais
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Everything was easy from the start… getting the instructions and following them wasn’t an issue. My local UPS handled their end and shortly after I received notification the return was accepted my Cos... Ver mais
I found about this trade site from a social media. Seems legit because when I did the process from all the steps 1- till the inspection is approved, the only thing is the payment that supposed to be... Ver mais
Had a great experience using Phobio for my laptop trade-in. The entire process was easy and seamless from start to finish. They kept me informed every step of the way with clear and timely communicati... Ver mais
Informações sobre a empresa
Escrito pela empresa
Phobio builds device trade-in platforms that enable brands to elevate customer experiences and ensure every device has multiple lives before it is recycled. If you have any problems with your trade-in, please first contact daisyq@phobio.com or call 1-800-353-9028, and be sure to give us your Confirmation Number so we can look up your trade.
Informações de contacto
1201 Peachtree St NE, 30361, Atlanta, Estados Unidos da América
- 1-855-PHOBIO-8
- info@phobio.com
- phobio.com
4,1
Bom
10 mil opiniões
Respondeu a 76% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was easy to send it in but felt was…
It was easy to send it in but felt was under paid for the phone. Minor wear and tear is to be expected
8 de abril de 2026
Nice and easy transaction.
9 de abril de 2026
I didn’t receive my Costco shop card…
I didn’t receive my Costco shop card for my Apple Watch trade in. UPS tracking showed it was delivered to someone in Texas instead.
9 de abril de 2026
I’ve used your service twice and hands…
I’ve used your service twice and hands down I’m impressed. I will definitely use your services again in the future and recommend this to my friends looking to sell their devices. Thank you again!
9 de abril de 2026
have not received any payment.
9 de abril de 2026
Clear instructions on how the process…
Clear instructions on how the process works. Very easy form to fill out. Delivered the boxes for the return, sent timely communicationS once I had dropped off the boxes at UPS.
9 de abril de 2026
Very responsive to my initial concern
Very responsive to my initial concern. Received my check as promised.
9 de abril de 2026
Everything was easy from the start……
Everything was easy from the start… getting the instructions and following them wasn’t an issue. My local UPS handled their end and shortly after I received notification the return was accepted my Costco Card appeared. Seamless.
9 de abril de 2026
Too many emails saying the gift card is…
Too many emails saying the gift card is coming and then no money came.
Every other email went to my inbox, but the one I really needed went to my junk box.
How can all the other emails get to the correct spot?
9 de abril de 2026
The process was fast and simple
The process was fast and simple. Received Costco shop cards as indicated by Phobio.
9 de abril de 2026
I sent in more than one device but only…
I sent in more than one device but only received notification and approval for one device under No. 30167871711. I cannot seem to find evidence of payment by email or regular mail from Phobio or Costco. Is it possible to trace the payment and let me know the status? Thank you.
11 de setembro de 2025
Easy to navigate and figure out how to…
Easy to navigate and figure out how to work the site.
9 de abril de 2026
I was quoted to receive $138.00 for my…
I was quoted to receive $138.00 for my HP laptop but once they received my item. They reduced it to $0.00 without any proper explanation.
I am disappointed.
9 de abril de 2026
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