I recently ordered an iPhone 12 Frosted MagSafe back cover and a tempered glass screen protector from phonecase.pk, and I am highly impressed. The back cover fits my phone like a glove, providing a so... Ver mais
A empresa respondeu
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I ordered a phone case from Phonecase.pk for 1,500 PKR and I'm extremely disappointed. The case quality is extremely average and simply not worth the price since, I can easily find the same or better... Ver mais
A empresa respondeu
Ordered case from them, delivery was late one day but it's okay ig, cuz the quality is promising
A empresa respondeu
I’m ordering cases from phonecase.pk from last 3 to 4 years. Never disappointed me .
A empresa respondeu
3,9
Bom
26 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Very disappointing experience with…
Very disappointing experience with phonecase.pk. They advertise their cases as “premium quality,” but what I received was extremely cheap and nothing like what was shown.
When I contacted customer support for a refund, their response was rude and unhelpful. After multiple follow-ups, they finally replied and asked me to return the parcel at my own expense, and on top of that said they would deduct 20% from the order amount.
Poor product quality and even worse customer service. I wouldn’t recommend ordering from them unless you’re okay with low-quality products and zero support after purchase.
23 de janeiro de 2026
Opinião espontânea
Resposta da phonecase.pk
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.
At PhoneCase.pk, we aim to provide quality products and responsive customer support. We also offer a 7-day free replacement policy for any manufacturing defect or product issue, and our team is always willing to assist customers in resolving genuine concerns.
Regarding your refund and return experience, we'd like the opportunity to review your case and ensure it was handled according to our policies. Please share your order number or contact our support team so we can investigate the matter and work toward a fair resolution.
Customer feedback is important to us, and we're continuously working to improve both our products and our service. We appreciate the opportunity to make things right.
Worst Experience Ever
Worst Experience Ever – Stay Away from PhoneCase.pk!
If you’re thinking of ordering from PhoneCase.pk, DON’T. I made the mistake of trusting them, and it was one of the worst online shopping experiences I’ve ever had.
1. Pathetic Quality – The phone case I ordered looked NOTHING like the pictures. The colors were faded, the print was off-center, and it felt like something I could get for Rs. 50 in a roadside stall. They claim "premium quality," but it’s more like trash-tier garbage.
2. Super Slow Delivery – Ordered my case expecting it in 3-5 days, but guess what? It took almost a 8 days arrive. No tracking updates, no proper customer service—just vague replies like "Bhai, thoda wait karein." Like bro, I ordered a phone case, not a custom-built spaceship.
3. Horrible Customer Support – Their WhatsApp support is a joke. No professionalism, no effort to solve problems. I asked for a refund, and they straight-up ghosted me. The only time they responded was when I threatened to post bad reviews. Even then, all they said was "Apka masla dekh rahay hain." Spoiler alert: They did nothing.
4. Fake Reviews Everywhere – They flood their website and social media with fake 5-star reviews. The reality? Cheap cases with overpriced tags. Scam alert!
5. Zero Refund Policy – Once they get your money, forget about getting it back. They will find any excuse to deny a refund, even if they sent the wrong product.
Verdict: Avoid Like a Disease
Unless you enjoy waiting forever, wasting money, and getting scammed, stay FAR AWAY from PhoneCase.pk. Plenty of better alternatives exist—just don’t throw your hard-earned cash at these scammers.
20 de março de 2025
Opinião espontânea
Resposta da phonecase.pk
Thank you for taking the time to share your experience. We're genuinely sorry to hear that we did not meet your expectations.
At PhoneCase.pk, we take customer feedback seriously and continuously work to improve our products and services. We sincerely apologize if the product quality, delivery timeline, or support experience fell short in your case.
We would also like to clarify that we do not post fake reviews. Every review on our platforms is submitted by real customers, and we value honest feedback, whether positive or negative, as it helps us improve.
If you received the wrong product or experienced a manufacturing defect, we offer a 7-day free replacement policy. We'd appreciate the opportunity to review your order and resolve your concerns. Please share your order number with our support team, and we'll investigate the matter and do our best to provide a fair resolution.
Thank you again for your feedback. We hope you'll give us the opportunity to make things right.
Sent wrong item
Sent wrong item, refused to cooperate, when sent pictures on their own policy regarding wrong item and damaged item, the Support Operator laughed and told us it's the team's fault and that it's our problem now.
8 de agosto de 2024
Opinião espontânea
Resposta da phonecase.pk
Thank you for your feedback. We're sorry to hear about your experience. Sending the wrong item is not the standard we aim for. Please share your order number with our support team so we can review your case. If an incorrect item was sent, it is covered under our 7-day free replacement policy, and we'll be happy to resolve it.
So messed up after sales service they…
So messed up after sales service they never response they will say you can replace in 7 days how someone will replace a wrong item you send when you will not even respond. Totally typical Pakistani online fraud like most
18 de abril de 2024
Opinião espontânea
Resposta da phonecase.pk
Thank you for your feedback. We're sorry to hear about your experience. This is not the level of service we aim to provide. If your case has not yet been resolved, please share your order number with our support team. We'll review it promptly, and if you received the wrong item or a defective product, we'll be happy to assist under our 7-day free replacement policy.
Baddddddddddddd Experience😡😡
worst experience at all. product is not as described. The quality of the product is poor and also the support team is very rude and bad...they gave me the wrong product and when I said changed it or refund they said there is no policy of return and refund.
18 de julho de 2023
Opinião espontânea
Resposta da phonecase.pk
Thank you for your feedback. We're sorry to hear about your experience. This is not the standard we strive to maintain. If you received the wrong product or a defective item, please share your order number with our support team. We'll review your case and assist you under our 7-day free replacement policy.
Resposta da phonecase.pk
Thank you for your trust in PhoneCase.pk. We look forward to serving you again! 😊
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