Put in my order on September 11 and still no package a month later. No way to tack the order and emails from their customer support are unanswered.
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Leia as opiniões dos outros
Excelent company Ive ordered twice so far and i will definitly order more! The quality is great! ive placed some costom commisions. The conversation we had about them were very nice and the owner... Ver mais
I really wanted to write a good review but the service let them down unfortunately. I was told 2 weeks delivery and after 4 weeks I contacted them again to be told the item was ready and would be sent... Ver mais
A empresa respondeu
I've not received my order just yet, but expect it soon. I talked to Alex regarding a couple of things and he was extremely polite, informative and helpful on the live chat, even sharing a photo to me... Ver mais
Informações sobre a empresa
Escrito pela empresa
Award winning, Adult toys. Luxurious sex toys for ultimate pleasure. 100% Body-safe platinum silicone. Hand-made, made to order to your custom specifications. Phreak.club is an independent adult toy maker situated in the heart of Yorkshire. We make high quality adult toys using the finest platinum grade silicone that is specially manufactured to meet our specifications. All of our toys ae imagined, designed and handcrafted by our own skilled team at Phreak.club. We are proud of every product we make and strive to ensure that each product is perfect before it leaves our shop. We simply don’t deal in imperfections. We hope you love our range just as much as we do and please know that we are always happy to help. Just drop us an email to shop@phreak.club and we will be happy to chat.
Informações de contacto
P.C Manufacturing Ltd, Grimbald Crag Close, HG12LZ, Harrogate, Reino Unido
- 07740297832
- shop@phreak.club
- phreak.club
3,4
Aceitável
121 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
fantastic product
fantastic product, felt great, my partner and i loved it....will be buying more
1 de julho de 2022
Fantastic customer service
Fantastic customer service. The item is wanted was showing as OOS but I used the chat facility and they sent me an email invoice instead.
9 de setembro de 2022
Trophy screw
I ordered a mystery trophy screw and it looked amazing , fast delivery and great communication
1 de setembro de 2022
I absolutely love Phreak!
I absolutely love Phreak especially the novelty shaped toys. I love the fact there is so much variety with size, firmness and colours. They are always great quality. I love it when a new range comes out! So excited to get my monster, redbull and coke cans!
24 de agosto de 2022
Great producer and seller
I have purchased multiple times and very impressed with the products quality, look and shipping
23 de agosto de 2022
First things first,
First things first,
Amazing customer service, nice quality and fast shipping.
Love the packaging and goodies!
One thing tho, apparently I was over looked or something. That's why i only put 4 stars, but with a little message it got quickly taken care of.
16 de agosto de 2022
My girlfriend loves her new toy made…
My girlfriend loves her new toy made her come in minutes she loves the feel inside her too
15 de agosto de 2022
Love this company
Love this company, everything comes packed nicely great customer service would and have recommended to friends
15 de agosto de 2022
The product is fun
The product is fun, def not practical, got medium and it was still very floppy, plus I don’t really know my materials very well but I chose one that literally is sticky so it gets everything stuck in it. Also waited for about a month for delivery. I would shop again but I will stick to stuff I’ve seen other people with.
9 de agosto de 2022
Resposta da phreak
Please do accept our apologies for this as the toy certainly shouldn't be sticky! We have dropped you an email as we would like to offer to remake your toy for you and offer you a code for your next order
I really wanted to write a good review…
I really wanted to write a good review but the service let them down unfortunately. I was told 2 weeks delivery and after 4 weeks I contacted them again to be told the item was ready and would be sent that day. The following week I still hadn't received it and chased again.... A little more assertively. They didn't respond but I got an email 2 days later stating it was dispatched. I only placed a small order because I wanted to see what their service and products were like before placing a much larger order. I don't think I'll bother.
3 de agosto de 2022
Resposta da phreak
We really do apologize about this! Usually our service is much more on point, if you can get in touch with us on shop@phreak.club we would love to offer you some recompense to make up for this! We will make sure that if you do place another order with us you will not be disappointed 🥰
I’m very excited for my new wand…
I’m very excited for my new wand toppers! They are beautiful and so easy to customize.
3 de agosto de 2022
Resposta da phreak
Thank you so much for the great review!
Always top quality and they pay for…
Always top quality and they pay for themselves !
15 de julho de 2022
Resposta da phreak
Thank you so much for the great review!
Very good
Photos were accurate to the product which arrived quickly and packaged wonderfully!
15 de julho de 2022
Resposta da phreak
Thank you so much for the great review!
Cork poppingly excellent
Our first purchase and won’t be our last, awesome products from both a creative and quality perspective. Marvellously packaged and speedily delivered. What’s not to love ❤️ 🤩
9 de julho de 2022
The best toys and customer service 💗
4 de julho de 2022
Honestly over the moon
Honestly over the moon with each order Iv received. Already planning my next order, and can’t wait.
21 de junho de 2022
Fast delivery and incredibly…
Fast delivery and incredibly well-packaged and fantastic customer service too!
15 de junho de 2022
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