Pigsback Opiniões 

3434
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de Marketing Digital
  2. Serviço de cupões

Escrito pela empresa

Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(3434)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional Service

Had to cancel a voucher and had a query in relation to my payment so I contacted Aishling by email. Got a very quick response and the matter was sorted immediately. Extremely professional service and would definitely recommend.

15 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, HS.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Helpful customer service

I found Courtney at Pigsback customer service really helpful. She responded really quickly and offered me solutions when I made a mistake with my booking. I would definitely use Pigsback again in the future based on my recent experience.

15 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, CL.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Courtney

Courtesy offered a great prompt and helpful customer service. Thank you Courtney

10 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Janet.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

I has problems getting logged in so…

I has problems getting logged in so emailed the support desk. They responded quickly and solved my problem.

9 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Joe.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Great site lovely offers great for…

Great site lovely offers great for Christmas presents hotel stays and stocking fillers

9 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Jackie.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Courtney was very efficient with my refund

Courtney was very efficient with my refund, I found the whole experience easy and professional.

9 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Robert.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

I had to cancel a reservation quickly

I had to cancel a reservation quickly, and within a day, Aisling had forwarded on to me a credit voucher for full amount. No messing around waiting for ages, like some companies.

9 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Paul.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Got a great bargain on pigback

Got a great bargain on pigback . Com , fast delivery of my items . Will 100% Shop here again . Great bargains too suit all ages

4 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Christina.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Great customer service

Great customer service in changing my booking for a 2 night stay in a 4 star hotel

2 de novembro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Hotel Booking

Excellent value for money. Courtney was very patient, giving full instructions on making a booking. Thanks Courtney.

27 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

great help with my own issue 10 stars

27 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Ben.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Order issues

I had a problem with an order that I thought could not be resolved. However, Aisling promptly pulled out all the stops and got the issue resolved.
Top quality service, which is rare these days.

28 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Johnny.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Happy enough

Happy enough. Had a voucher from 2019 that I couldn’t use because of Covid, got a response within a few hours and offered a credit note off another purchase. Thanks so much Courtney

3 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Dean.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Great service from Pigsback

Great service from Pigsback. Quality hotels with fantastic staff and if there are ever any issues the team at Pigsback are more than happy to help

24 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Aoife.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Great Customer Service

I was accidentally charged customs duty on my item despite the page saying that all extra fees and taxes were paid by the seller. I got in contact with Pigsback and Courtney, the Customer Services Manager, was quick to reply and assist me in the matter and made sure that I got this fee refunded as soon as possible. I would recommend Pigsback as the customer service is quick, efficient, and trustworthy.

26 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Eva.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 4 em 5 estrelas

Having chosen to spend a night in Cork

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the part of Pigsback to even respond to my questions on the issue. The problem has been identified. Pigsback were paid si it was my attempt to get the voucher by logging into pigsback where the voucher could not be located. The voucher has been located on secret escapes which of course is owned by pigsback.

24 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Hi John,

Thank you for your feedback.

I am happy to hear you have located your Voucher on the SecretEscapes.ie website.

Kind Regards
Pigsback.com Team.

Classificada 5 em 5 estrelas

Always Great Customer Service

I always find the Customer Service really friendly, efficient and helpful when it comes to Pigsback. Similar to other times I've had issues with orders and wanted to return the replies have been also immediate and detailed, plus the resolution has been what I requested in a quick time frame. Thanks again Aisling!

10 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Ger.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 4 em 5 estrelas

Great customer service

24 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Steven.

We're delighted to hear you're happy with the service.
We'll try extra hard for that 5th star next time!

If you need anything else, please do let us know.

Classificada 5 em 5 estrelas

Voucher running out of date

I had a problem with a voucher going out of date and the Empathy customer service executive Ashling was extremely helpful - I got the issue addressed with the seller at Ashling’s suggestion but she had also offered a generous partial refund thru a coupon which was very generous as the problem was mine. Great service

20 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Rober.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Classificada 4 em 5 estrelas

I booked a hotel as a surprise for my…

I booked a hotel as a surprise for my wife and our daughter told us she already had one booked so i asked could i get a refund. I got a response within 2 minutes telling me i would get a refund in a few days.this is why I use pigsback great service would recommend to everyone

18 de outubro de 2022
Opinião espontânea
logótipo da Pigsback

Resposta da Pigsback

Thanks for taking the time to leave a review, Niaomi.

We're delighted to hear you're happy with the service.We'll try extra hard for that 5th Star next time!

If you need anything else, please do let us know.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais