Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Ver mais
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Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Ver mais
A empresa respondeu
My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Ver mais
A empresa respondeu
Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Ver mais
A empresa respondeu
I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Ver mais
A empresa respondeu
Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.
151, The Masonry Suite 201/202, 156 Thomas St, Dublin 8, , D08 PY5E, Dublin, Irlanda
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Had to cancel a voucher and had a query in relation to my payment so I contacted Aishling by email. Got a very quick response and the matter was sorted immediately. Extremely professional service and would definitely recommend.

Resposta da Pigsback
I found Courtney at Pigsback customer service really helpful. She responded really quickly and offered me solutions when I made a mistake with my booking. I would definitely use Pigsback again in the future based on my recent experience.

Resposta da Pigsback
Courtesy offered a great prompt and helpful customer service. Thank you Courtney

Resposta da Pigsback
I has problems getting logged in so emailed the support desk. They responded quickly and solved my problem.

Resposta da Pigsback
Great site lovely offers great for Christmas presents hotel stays and stocking fillers

Resposta da Pigsback
Courtney was very efficient with my refund, I found the whole experience easy and professional.

Resposta da Pigsback
I had to cancel a reservation quickly, and within a day, Aisling had forwarded on to me a credit voucher for full amount. No messing around waiting for ages, like some companies.

Resposta da Pigsback
Got a great bargain on pigback . Com , fast delivery of my items . Will 100% Shop here again . Great bargains too suit all ages

Resposta da Pigsback
Great customer service in changing my booking for a 2 night stay in a 4 star hotel

Resposta da Pigsback
Excellent value for money. Courtney was very patient, giving full instructions on making a booking. Thanks Courtney.

Resposta da Pigsback
I had a problem with an order that I thought could not be resolved. However, Aisling promptly pulled out all the stops and got the issue resolved.
Top quality service, which is rare these days.

Resposta da Pigsback
Happy enough. Had a voucher from 2019 that I couldn’t use because of Covid, got a response within a few hours and offered a credit note off another purchase. Thanks so much Courtney

Resposta da Pigsback
Great service from Pigsback. Quality hotels with fantastic staff and if there are ever any issues the team at Pigsback are more than happy to help

Resposta da Pigsback
I was accidentally charged customs duty on my item despite the page saying that all extra fees and taxes were paid by the seller. I got in contact with Pigsback and Courtney, the Customer Services Manager, was quick to reply and assist me in the matter and made sure that I got this fee refunded as soon as possible. I would recommend Pigsback as the customer service is quick, efficient, and trustworthy.

Resposta da Pigsback
Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the part of Pigsback to even respond to my questions on the issue. The problem has been identified. Pigsback were paid si it was my attempt to get the voucher by logging into pigsback where the voucher could not be located. The voucher has been located on secret escapes which of course is owned by pigsback.

Resposta da Pigsback
I always find the Customer Service really friendly, efficient and helpful when it comes to Pigsback. Similar to other times I've had issues with orders and wanted to return the replies have been also immediate and detailed, plus the resolution has been what I requested in a quick time frame. Thanks again Aisling!

Resposta da Pigsback
I had a problem with a voucher going out of date and the Empathy customer service executive Ashling was extremely helpful - I got the issue addressed with the seller at Ashling’s suggestion but she had also offered a generous partial refund thru a coupon which was very generous as the problem was mine. Great service

Resposta da Pigsback
I booked a hotel as a surprise for my wife and our daughter told us she already had one booked so i asked could i get a refund. I got a response within 2 minutes telling me i would get a refund in a few days.this is why I use pigsback great service would recommend to everyone

Resposta da Pigsback
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