Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
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Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
A empresa respondeu
Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Ver mais
A empresa respondeu
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Ver mais
A empresa respondeu
I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Ver mais
A empresa respondeu
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Reino Unido
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We have had excellent service from James and Lydia, helping us through the complexity of house and contents insurance plus hosting insurance when we let our house out through AirBnb.
James was especially patient.
Many thanks

Resposta da Pikl Insurance
After Admiral refused to renew the cover of my Mothers property following her death. I contacted Pikl and dealt with Rebecca. As someone who deals with insurance companies on a regular basis I was really impressed with her professionalism and the speed cover was arranged. I would have no hesitation in recommending them to others and Rebecca in particular.

Resposta da Pikl Insurance
Incredibly misleading cover levels.
When hosting, Pikl only covers the property building and fittings up to a maximum of £30k. The main policy covers this risk when not hosting, but the hosting top-up doesn't, so leaves the biggest risk of all (the rebuild cost in the case of a fire) with the policy holder. For virtually every property in the UK this will be dramatically less than required.
Be very wary before you buy that you understand this risk and what you leave yourself exposed to. Pikl need to make this a lot clearer to buyers. Considering highlighting this to the FCA under their fair, clear and not misleading rules.
**update - 18/05 - Pikl have responded to this to clarify the cover is in fact £1m - however this is not what their colleague told me on the phone so affirming my star rating for the inconsistency of experience. Staff members should know the cover they are selling.

Resposta da Pikl Insurance
No use in Scotland, insufficient public liability for new regulations and no flexibility to adjust.
Reviews are all requested after purchase not when claiming... so yes you took my money efficiently.
Remains to be seen how the claims service performs.

Resposta da Pikl Insurance
Lydia was excellent. Talked me through the policy and gave me confidence this was the right product

Resposta da Pikl Insurance
Excellent customer service. The agent worked very hard to get me the best price for my buildings and contents insurance. I would not hesitate to recommend them to family and friends.

Resposta da Pikl Insurance
Cheaper quote for Holiday Let insurance and package for Public Liability than I could find anywhere else.
Helpful staff, quick to answer telephone queries and explain everything.

Resposta da Pikl Insurance
Timely reminder with all the relevant paperwork attached so that I could review and renew easily.

Resposta da Pikl Insurance
James was so helpful and friendly it made setting up new insurance much more pleasant. So thank you

Resposta da Pikl Insurance
Renewal made very simple, documents and quote sent through then followed up by Mia. Realistic price and painless process.

Resposta da Pikl Insurance
Great customer experience with James who lead me through the process of securing home and host insurance on my new property in Cromer. Would definitely recommend.

Resposta da Pikl Insurance
Great experience vs other insurance comparing sites. Rebecca was super patient and helpful!

Resposta da Pikl Insurance
Glad to have found Pikl. The process of building a policy is straightforward, the cover terms very transparent and the fees are reasonable.
Contrast this with AirBnb's own cover, which really isn't what it's cracked up to be (I discovered this the hard way!)

Resposta da Pikl Insurance
Second year with Pikl .. Mia was super helpful :)

Resposta da Pikl Insurance
The two people I spoke to on the phone answered promptly and were pleasant and clear in what could be offered. A positive initial experience with this company.

Resposta da Pikl Insurance
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