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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered a watch from here on the 29th of November, was dispatched the next day, since then my order still hasn't arrived with no corespondence whatsoever, unable to track and no estimated delivery dat... Ver mais

Classificada 5 em 5 estrelas

Normally I do not really write reviews, however for this product I needed to make an exception. The watch arrived today and I am satisfied with the looks and comfort of it. Brilliant product! Mor... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I think I got scammed! I ordered a watch, got a confirmation email. Then nothing. Website disappeared, contact email dead. Money gone and no watch. I reached out to PayPal to get help. No news from th... Ver mais

Classificada 5 em 5 estrelas

I love the stylish design, simple in essence and yet very elegant. I am deeply impressed by the functionality and user friendly accessibility of the website/shop. All services are there to give me a g... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria

Escrito pela empresa

High-end jewellery for those who aim for perfection in all areas of life.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

44 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Buy elsewhere!!!

I think I got scammed! I ordered a watch, got a confirmation email. Then nothing. Website disappeared, contact email dead. Money gone and no watch. I reached out to PayPal to get help. No news from this vendor so far.

20 de dezembro de 2025
Classificada 1 em 5 estrelas

Order still hasn't arrived after nearly a month

Ordered a watch from here on the 29th of November, was dispatched the next day, since then my order still hasn't arrived with no corespondence whatsoever, unable to track and no estimated delivery date. Have emailed twice now with no response, have no idea where my watch is and this was a Christmas present. Very disappointed and stressed out about my order. Be aware of this when ordering from here as no one will get back to you.

30 de novembro de 2025
Classificada 1 em 5 estrelas

Finger weg von überteuerten Preisen!

Finger weg von überteuerten Preisen!
Das sind alles dropshipping Produkte. Sprich, es sind Produkte von Temu etc. die teilweise für das 8 fache verkauft werden. Sucht lieber 2 min auf temu nach den Artikeln und lasst euch nicht veräppeln.

7 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

two watches and a gold bracelet

I ordered two watches and a gold bracelet. The watches arrived and met my expectations. Unfortunately, the bracelet was missing from the package, even though I paid for it. So far, I haven’t received a response to my message about this. It's disappointing, as it takes away from an otherwise positive experience. I hope this issue will be resolved soon.

20 de abril de 2025
Classificada 5 em 5 estrelas

Delivered without trouble

Good company, quick shipping and really helpful with the consumer

8 de fevereiro de 2025
logótipo da Pinaud

Resposta da Pinaud

Hi Junior,

Thank you for your 5-star review! We're delighted to hear that you're satisfied with our service – that means a lot to us.

- Team Pinaud

Classificada 4 em 5 estrelas

Meine Erwartungen sind übertroffen…

Meine Erwartungen sind übertroffen worden. Die Uhren sehen toll aus und sind ein wahrer Magnet für Komplimente. Das Paket kam schnell und gut verpackt an. Weiter so, Team Pinaud!

Update: Leider hatte eine der Uhren einen Defekt, weshalb ich einen Umtausch veranlassen musste. Der Prozess war jedoch langwierig und ohne meine regelmäßigen Rückfragen ging es kaum voran. Nach einiger Wartezeit habe ich nun endlich meinen Ersatz erhalten, worüber ich sehr erleichtert bin. Auch wenn diese Erfahrung meine anfängliche Begeisterung etwas getrübt hat, hoffe ich, dass zukünftige Umtausche reibungsloser ablaufen werden.

2 de fevereiro de 2025
logótipo da Pinaud

Resposta da Pinaud

Hi Fabian,

Thank you for your great feedback! We're thrilled to hear that we exceeded your expectations and that you love our watches. Enjoy them – and may the compliments keep coming! ;)

- Pinaud

Classificada 5 em 5 estrelas

Great!

Great service from the customer-service.
Nice watch and good quality!

7 de janeiro de 2025
Opinião espontânea
logótipo da Pinaud

Resposta da Pinaud

Dear Dominic,

Thanks for sharing your experience! We’re glad you’re happy with the watch and that you found our customer service helpful.

- Pinaud

Classificada 5 em 5 estrelas

Bought this watch for my brother as a…

Bought this watch for my brother as a Christmas present and he was so happy. The watch is worth the money. It feels reliable and smooth and gives off a luxurious vibe

26 de dezembro de 2024
Opinião espontânea
logótipo da Pinaud

Resposta da Pinaud

Dear Fleur,

Thank you for your positive review! We’re glad to hear your brother was happy with the watch and that it met your expectations. If anything comes to mind, feel free to reach out—we’re happy to help!

- Pinaud

Classificada 5 em 5 estrelas

Nice watch!

26 de novembro de 2024
logótipo da Pinaud

Resposta da Pinaud

Dear MG,

We’re pleased to hear that everything meets your expectations. If you ever need assistance with anything regarding your jewelry, please don’t hesitate to reach out to us.

- Pinaud

Classificada 5 em 5 estrelas

Het is prachtig

Het is prachtig

11 de novembro de 2024
logótipo da Pinaud

Resposta da Pinaud

Dear Sihan,

Thank you for your review! We’re really glad to hear you think it’s beautiful. Enjoy!

- Pinaud

Classificada 5 em 5 estrelas

Watch I bought from you stopped few…

Watch I bought from you stopped few days of using it. I have emailed the customer care and get immediate response. Pinuad is the best brand in terms of quality and customer care.

7 de novembro de 2024
logótipo da Pinaud

Resposta da Pinaud

Dear Ikechukwu,

Thank you for sharing your feedback. We’re sorry to hear about the initial issue with your watch but are delighted that our customer care team was able to assist you promptly.

Enjoy your watch!

- Pinaud

Classificada 5 em 5 estrelas

Bought a beautiful piece of watch and I…

Bought a beautiful piece of watch and I adore it. Needed an extra clip and it was delivered on time, great service.

8 de novembro de 2024
Opinião espontânea
logótipo da Pinaud

Resposta da Pinaud

Dear Arnold,

Thank you for your kind review! We’re thrilled to hear that you adore your watch and had a great experience with our service. In case you ever need something from us, we are there to assist. Enjoy your beautiful new piece!

- Pinaud

Classificada 4 em 5 estrelas

Good watches, bad accessories

The watches look and feel good - they don’t feel high quality which is expected for this price range so overall nice. The extra items however are quite a joke. Wouldn’t recommend buying the chains or bracelets - just the watches are good.

11 de outubro de 2024
logótipo da Pinaud

Resposta da Pinaud

Hi Jason,

Thank you for your honest feedback. We're glad to hear you're satisfied with your watch, and we're sorry the jewelry didn't meet your expectations. If you have more in-depth feedback, please feel free to email us at info@pinaudofficial.com. Your input would help us a lot to improve.

- Pinaud

Classificada 3 em 5 estrelas

The Watch is nice, but…

The Watch is very nice, but it came without battery.

16 de setembro de 2024
logótipo da Pinaud

Resposta da Pinaud

Dear Almin,

Thank you for your review, and we’re sorry the watch didn’t meet your expectations upon arrival.

All our watches come with a pre-installed battery, which should last at least 2 years before needing replacement. It’s simply not possible for the watch to arrive without a battery, but if it wasn’t working upon arrival, we assume the battery may have been replaced by you or a jeweler.

Please email us at info@pinaudofficial.com, and we’d be happy to offer a refund for the battery replacement or assist you further.

Apologies for the inconvenience!

Kind regards,

- Team Pinaud

Classificada 4 em 5 estrelas

Quali stimmt, 3 Tage Lieferzeit

Die Uhr ist top für den Preis, die Qualität gut. Ich habe die „ Temps d'Or“ bestellt (Gold-Schwarz) aber die gelieferte Uhr macht bei Tageslicht eher einen „Roségold“ Eindruck, deshalb nur 4 Sterne (Ich weiß nicht ob mir die falsche Uhr geschickt wurde…egal gefällt mir und behalte ich trotzdem)

6 de setembro de 2024
logótipo da Pinaud

Resposta da Pinaud

Hi Fab,

Thank you for the 4-star review! We're glad to hear you're satisfied with your watch. The watch you received is indeed rose gold, not gold, and we appreciate your feedback on this. We’ll make sure to clarify the description to avoid any confusion in the future. Thanks again for your input, and we hope you continue to enjoy your timepiece!

- Team Pinaud

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