Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have had the bag about a month and it's falling apart on the inside. When I reached out, they did respond quickly but basically said sorry not sorry that your bag is damaged and that they have a one... Ver mais

Classificada 4 em 5 estrelas

I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NO... Ver mais

Classificada 2 em 5 estrelas

First order delivered to work without problem but had to return 2 dresses. One a size 20 was too SMALL the other a size 18 was too BIG. Second order requested to be next day delivery to home... They... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa em tamanhos grandes

Informação fornecida por diversas fontes externas

Pinkclove.co.uk is home to a fantastic range of plus size clothing for women in sizes 16-28. We have got you covered with our plus size range from gorgeous dresses through to tops, playsuits and jumpsuits to chunky knitwear. Discover our selection of stylish, comfortable yet affordable plus size range to wear for any occasion. Celebrate and embrace your curves with Pink Clove.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

STILL CHASING REFUND

I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NOT received MY REFUND. I have sent a message via the website, emailed customer services , sent a message on instagram and Facebook. Not one single reply and STILL NO REFUND. I will be taking further action.

27 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Order not received

On July 31 I made an order and in principle this week I should receive it. It only appears to me in the follow-up that it was at the airport in England and no more data appears to me. Send an email for more information and I have not been answered. Thank you. I would appreciate knowing on what date the package will arrive.

5 de agosto de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Carla,

I am incredibly sorry to hear that you're not in receipt of your parcel.

Please do get in touch with one of our friendly customer care professionals for help.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Classificada 1 em 5 estrelas

Had an email informing me that there…

Had an email informing me that there was an upto 80% sale on, so went to the site and its false nothing with 80% don't like being given false information so thats me not going to be a customer from now on

29 de julho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Tracey,

Thank you for leaving a review for Pink Clove.

I am so sorry to hear about your experience with one of our promotional messages.

Please do get in touch with our customer care team with any questions regarding an order as we will be more than happy to help.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Classificada 1 em 5 estrelas

Shocking customer service. No refund when return was received over 3 weeks ago

Customer service here is shocking. My mum bought from you. Nothing fit her properly so sent almost everything back. It was sent back with tracked delivery (for which we have the receipt) and was received over 3 weeks ago and we are STILL waiting on a refund of over £100. All messages on all platforms including email, online form and social media have been ignored. Absolutely disgusting service.

16 de julho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Bethany,

We're so sorry to hear about the recent experience with us.

I have checked our system and can see this has since been resolved and a full refund on the returned items issued.

If you require any further help please don't hesitate in getting in touch with our team.

James
Pink Clove

Classificada 1 em 5 estrelas

I didn’t think the sizes we true to…

I didn’t think the sizes we true to size for a plus size ‘brand’ very dissapointed

6 de julho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Lauren,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

As your delivery address is located in the UK, please take advantage of our free UK returns via Asda and Royal Mail within 30 days of purchase.

If you are having any trouble making your return, please get in touch with one of our friendly customer care professionals.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Classificada 1 em 5 estrelas

Still waiting for refund

Delivery was quick but the top was awful, material didnt feel nice at all and I returned straight away but still no refund.

4 de julho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

If you are having any trouble making your return, please get in touch with one of our friendly customer care professionals.

You can get in touch with us via the contact form on our website or alternatively we are active on Facebook, Twitter and Instagram. https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Classificada 3 em 5 estrelas

Sizing

I ordered the leopard print dungarees, I am standard size 18 and therefore ordered an 18 however they were very tight and very short. so gutted as they were amazing, definitely order 1-2 sizes bigger than you normally are.

18 de junho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Scarlett,

Thank you for your feedback.

I'm so sorry to hear that you have had a sizing issue.

I've passed your feedback onto our sizing team for review.

If there is anything our Customer Care team can help with please direct an email to help@pinkclove.co.uk.

Montana
Pink Clove

Classificada 2 em 5 estrelas

Disappointed

The items arent true to size I ordered the next size up to my normal size and the items wasnt a good fit slightly disappointed as they looked good on the website

5 de junho de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Lydia,

Thank you for leaving us your review.

Sorry to hear the sizing isn't as desired, please be assured this will be forwarded to our Buying team as we do appreciate our customers feedback for the ongoing service we provide.

I hope you'll shop with us again soon.

Montana
Pink Clove

Classificada 5 em 5 estrelas

Lovely item, accurate to photo, fast delivery

I purchased a duster jacket from their website without being sure of what to expect. It arrived within days and looked exactly as displayed on the photos. It was good quality and very flattering, also worth mentioning that it was a unique look and have not seen this type of jacket anywhere else, which is why I decided to take a chance with a new brand.
I am really pleased with my item and the service. There was a free returns label included, which in this case was not needed but still a bonus for me with online clothes shopping.
I would definitely shop here again and recommend!

9 de maio de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Lovely clothes

I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I ordered are slightly too tight even though they were my size. Not to worry I can always return them or pass them on to family.

Amazing that they’re still offering next day delivery during the current situation. Thank you to everyone at pink clove who are still working

Will definitely be using Pink Clove again!

29 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Rebecca,

Thank you for the 5* review!

I'm so pleased to hear that your first experience with us has been so positive!

Thank you for being a valued customer and I am so pleased to hear you'll be shopping with us again.

James
Pink Clove

Classificada 5 em 5 estrelas

Great service as usual

Delivered on time, great quality clothes, great service as usual, I’ll be back , again!!!

26 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Hellen,

Thank you for the 5* review!

I'm so pleased to hear tat your parcel was delivered promptly and that you've found the quality of clothing great.

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Classificada 5 em 5 estrelas

It’s a good company that sells good and…

It’s a good company that sells good and quality products at affordable prices. And the delivery is always spot on. Thanks you deserve the 5 star 🌟 and more

24 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Olajumoke,

Thank you for the 5* review!

I'm so pleased to hear you've found the quality of our clothing good and at an affordable price.

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Classificada 1 em 5 estrelas

Sizing is awful

I have tried a few times buying things from Pink Clove and the sizing is awful. I've tried sizing up but they're still small to size. It's really disappointing as I love their edits with real plus size women with lumps and bumps rather than the models they use.

18 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Danielle,

I am incredibly sorry to hear you are not impressed with your recent order.

Please rest assured, this information has been passed on to the relevant team as we don't take this lightly.

As your delivery address is located in the UK, please take advantage of our free UK returns via Royal Mail.

If you are having any trouble making your return, please get in touch with one of our friendly Customer Care Professionals.

https://pinkclove.co.uk/pages/contact-us

James
Pink Clove

Classificada 5 em 5 estrelas

Great quality and great prices

15 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Dimitra,

Thank you for the 5* review!

I'm so pleased to hear you've found the quality of our clothing and pricing great!

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, great products, thank you!

10 de abril de 2020
Opinião espontânea
logótipo da Pink Clove

Resposta da Pink Clove

Hi Katy,

Thank you for the 5* review!

I'm so pleased to hear you've found the delivery quick and products great from Pink Clove!

Thank you for being a valued customer and I hope you'll be shopping with us again soon.

James
Pink Clove

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais