Pinkcolada Opiniões 

Resposta da Pinkcolada

22/06/2021

Hi Katelyn,
Its disheartening to hear that you are disappointed with your purchase and I do apologize. I have checked your order for you and I can see that we have sent over a dispatch notification email that contains all of your tracking details. I can also confirm that your parcel is currently in transit. If you need further assistance, please do not hesitate to contact our customer service team, via the contact us page on the website. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Amanda,
Please accept our apologies in regards to the delayed communication. I have checked your order for you and can confirm that we have sent across your dispatch details and that your parcel is currently in transit. If you have any further questions, please reach out to our customer service team via the contact us page on the website. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Haley,
Thank you for your feedback. Feedback is valuable to us and we use this to improve, so I have passed this along to the team. I also apologize that you have not received your order. I have had a check of this for you and I can confirm we have sent you over your tracking email and that your order is currently in transit. If you need further assistance, please do not hesitate to reach out to our customer service team via the contact us page on our website. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hello Hannah,
Please let me extend our apologies for any frustration that may have been caused here. We do have some items on pre-order (written in the description on the website) and this may be the reason for the delay. I can see you have been in contact with customer service and they have provided information regarding your order to you. I can also confirm that your order is currently in transit. If you have any other questions or queries, please reach out to the customer service agent and they will assist you. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Kaylyn,
We do apologize that you are having trouble with the tracking of your order. I have checked this for you and I can confirm that your parcel is currently in transit. I can also see that customer service has been in contact with you to provide some info about your order. If you are still having trouble tracking your parcel, please reach out to customer service and they will be able to help you out. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Priscilla,
Thank you for your feedback- I have passed this onto the team. I do apologize that you had not received tracking information. I have had a check of your order and I can see that we have emailed you over your tracking information and I can also confirm that your parcel is currently in transit. I also apologize, as I cannot seem to locate any emails under your name nor email address in your order. If you require further assistance, please reach out to customer service via the contact us tab on our website and we will be able to help you. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hello Shaun,
Please accept our apologies for the delay in response to you. We are currently working through an influx of emails. I can see that a customer service agent has been in contact with you in regards to your order. I can also confirm that your order is currently in transit. If you have any other questions or queries, please reach out to the agent and they will assist. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hello Katelyn,
Thank you for your feedback. I do apologize, we have experienced an increased amount of emails and are striving to answer all of these asap. I have looked into your order for you and I can see that this is currently in transit. I can also see that customer service has been in touch, if you have any questions or queries, please reach out to the agent and they will assist you. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hello Valerie,
Its disappointing to hear that you have not received your order yet. I have had a check of this for you and I can confirm that your parcel is currently in transit. If you are having issues or have any questions, please reach out to us via the contact us page on the website. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hello Katie,
Please accept our apologies regarding your order. We have had an influx of emails and we are working hard to respond to these asap. I can see you have spoken with a customer service agent who has provided some details to you. I can also confirm that your order is currently in transit. Please reach out to the customer service agent if you have any other questions or queries. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi J.D,
Please accept my apologies for the lack of shipping information. I can see that you have been speaking with our customer service team who have provided you with some information regarding your order. I can also see that your order is now in transit. You should have received an email that contains your tracking details- if you did not please reach back out to the customer service agent who was assisting you. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Alexandra,
I do apologize that you have not received your shipping confirmation. We do currently have some items on pre-order (written in the description on the website) and this may be the cause of the delay here. I have had a check and I can confirm that your order is now in transit. If you have any questions or issues, please reach out to customer service via the contact us tab on the website and we can assist you. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Nitosha,
I do apologize if you did not receive your order before your vacation. I can see that customer service is helping you out with the details of this and I can also confirm that your parcel is currently in transit. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Chelsea,
Its disappointing to hear that communication has been poor and for this we do apologize. I will pass this feedback onto our customer service manager. I can see that you have spoken with customer service and they have assisted you and provided you with some information. I can also confirm that your parcel is currently in transit. We do thank you for your patience Chelsea. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Sara,
Please accept our apologies, we have some items on pre-order (written in description of the products on the website). I can now confirm that your order has been delivered, while your complimentary item is currently in transit. If you have any other questions, please reach out to the customer service rep who was helping you and they will be able to assist. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Christy,
Thank you for your feedback. This is important for us and I have passed this onto the team. I have checked your order and can confirm this is currently in transit. I can also see that you have spoken with customer service who has helped you out with this. I do apologize here Christy and thankyou for your patience. Kind regards, Pinkcolada

Resposta da Pinkcolada

22/06/2021

Hi Jennifer,
Please accept our apologies here, we are working through a large volume of emails. I can see you have spoken with customer service and they have offered you solutions to your issues. Please feel free to contact customer service again if you have further questions. I can also confirm for you that you parcel is currently in transit. Kind regards, Pinkcolada