Edenmoor Opiniões 1707

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

First order received promptly but the most expensive items, lamb rumps, replaced by cheaper chicken fillets I didn’t want. No explanation provided. Can get through on phone and have sent message via w... Ver mais

Classificada 5 em 5 estrelas

I ordered meat for Easter weekend delivery was in fact delayed by a day but the product arrived in perfect condition. The Pork joint was fantastic flavour and the cracking superb and light. My 5 year... Ver mais

Classificada 5 em 5 estrelas

Fantastic 3kg unsmoked ham. Delicious - followed instrustions of soaking overnight, 1st boil , 2nd boil in water, onion, carrot, celery & spices (pepper, bayleaves, cloves & star anise)rather than my... Ver mais

Informações sobre a empresa

  1. Talho
  2. Peixaria
  3. Produtor de alimentos
  4. Loja de Alimentos Congelados
  5. Fornecedor de produtos à base de carne
  6. Loja de aves

Escrito pela empresa

Award-winning artisan butchers and farmers based in Cullompton, Devon. At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Mouthwateringly good...

I've been using Piper's Farm for a couple of years now and really no other place compares. The produce is delicious, comes quickly and efficiently and packed well. I particularly love their chicken thighs and the Picanha steak is mouthwateringly good and great for feeding lots of people. You get great rewards for loyalty which I enjoy too :)

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always had lovely meat from Pipers

Always had lovely meat from Pipers, and the duck breasts are amazing. Also excellent customer support when needed.

I do think there’s been some “shrinkflation” over the years with some of the meat portions - they seem to have gotten smaller recently, my lamb cut was 85g (about 3oz) and tiny, I need bigger portions to feel satisfied (works out expensive to use two portions), so do check the portion sizes when buying. It would be better to have the option to pay a bit more for a 4oz cut.

23 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful tasting meat & a high quality service.…

I have bought 2 orders from Pipers farm, Christmas Turkey joint and more recently a Roast Beef joint. The quality and taste of the meat in both cases was superb and they tasted delicious. Both orders arrived on time and were very well packaged and arrived in top condition. Pipers farm provides a top end service.

16 de janeiro de 2026
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Hi Dave,

Thank you so much for the kind words and also for the 5 star review!

I am very happy to hear that you've enjoyed your recent orders with us and that the service has matched the high standards we want our customers to hold us to.

We look forward to sharing plenty more delicious products with you.

Best Wishes,
James

Classificada 5 em 5 estrelas

The order from start to finish was…

The order from start to finish was fantastic, although one item could not be delivered we were told prior to delivery and a swift refund was received, packaging of the product was great, will definitely be ordering again.

15 de janeiro de 2026
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Hi Jason,

Thank you so much for the kind words and 5 star review!

I'm really pleased to hear that you found everything to be enjoyable, as we do like to think that the whole experience from start to finish should be just as enjoyable as when you finally sit down at the table to enjoy our wonderful products.

Best Wishes,
James

Classificada 5 em 5 estrelas

Fabulous food with great principles

Fabulous food with great principles. I’ve used them many times, but we especially love the goose at Christmas and the wild game stew/pie packs.

22 de dezembro de 2025
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Hi Michelle,

Thank you so much for the 5 star review!

We are incredibly happy that you've been enjoying the Goose along with the other products like the Wild Game Pie Mix. We look forward to sharing plenty more delicious meals with you.

Best Wishes,
James

Classificada 5 em 5 estrelas

Great Produce

I have been buying meat and cheese from this company for quite a long time now. The produce is excellent and so far I have had no complaints! The lamb is delicious as are all the other cuts of meat I have had including lambs' kidneys etc. The only fly in the ointment is the overnight delivery which is not always delivered on time. Last time DPD stated that the driver had been delayed for the second day running. When I challenged DPD as if by miracle the parcel turned up within 30 minutes.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

As usual

As usual, quality products promptly delivered. We now have a plentiful supply of the wool packaging, which is a good anti-slug layer in the garden

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What’s not to love about Pipers Farm

What’s not to love about Pipers Farm?
Fantastic range of Chicken and cuts of meat. I’ve been a customer for many years now.
A personal favourite of mine is the chicken wings and selection of different burgers.
Recently tried the Duck breast which is also fantastic

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best meat you can buy

I can't eat meat or chicken from any other shops except Pipers Farm, the quality, service, packaging and delivery are all first class as for the taste of the meat, any kind of meat is so tasty, the taste of the goose this Xmas was excellent, my grand children loved it and Sora (8) made me laugh saying "it 's the best meat I ever had in my entire life" 😆😆. Highly recomended for a very healthy food. Thank you Pipers Farm for all your hard work and all the best.

25 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Usually great service, sadly only 9/10 this time…

I'm a long time customer and big fan of Piper's Farm and normally have no complaints whatsoever. Unfortunately my last order on 2January (PFS470322) included a request for boneless chicken thighs and I received bone-in chicken thighs.

2 de janeiro de 2026
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Hi Lynda,

Thank you for taking the time to leave a review and I am sorry to hear about the incorrect item in your delivery.

I can see that my colleague was in contact with you yesterday and I do hope that the goodwill discount code makes up the for the mistake.

Best Wishes,
James

Classificada 5 em 5 estrelas

Great food in a sea of poor quality

There is so much food on sale that is less than beneficial to our health that it can be difficult to find food that has been healthily raised, fed and cared for in its journey to us.
I tried Piper's Farm products after seeing one of their adverts and was very impressed with the food I ordered. Superb meats, excellent flavours, fine textures.... just what you want!
Delivery was quick and reasonably-priced and hte food arrived in good condition in their keep-cold packaging.
Overall I'm very happy with Piper's Farm products, and it's great to see them extending their range in recent times.
It's not the cheapest, but I firmly believe you get what you pay for... and if you have a petrol car for good performance, you wouldn't put diesel fuel in it!

15 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Frozen 5 rib roast for New Year’s dinner arrived frozen on New Year’s Eve!!! Aaagh

I ordered a 5 rib roast fr New Year’s Eve dinner so requested delivery on 31st December.

Delivery was on time, however, I didn’t expect to receive it frozen!!! It would have taken 48 hours to thaw!! Luckily I rushed out to Sainsbury’s and purchased two of their 2 bone rib roasts (not frozen), which may not have been as tasty or had the same visual impact, but it was less than 1/2 the price and all my guests were happy with the quality.
I must have missed the fact I was buying frozen meat, all of the fresh meat deliveries I have had from everywhere else haven’t been frozen.
I can’t say anything for the quality of the meat, I haven’t eaten it. The 2 stars is for the shipping.

31 de dezembro de 2025
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Dear David,

Thank you for taking the time to leave a review, and I’m very sorry for the disappointment you experienced with your New Year’s Eve order.

All of our meat is frozen at peak freshness shortly after preparation to preserve quality and reduce food waste, and it is supplied frozen unless explicitly stated otherwise. We do make this clear on our product pages, but we fully appreciate that this can be missed, particularly if you were expecting a fresh delivery based on experiences elsewhere. I’m sorry that this wasn’t clear at the point of ordering and that it caused inconvenience at such an important occasion.

I’m pleased to hear that your guests still enjoyed the meal, though I regret that our rib roast wasn’t able to be part of it on the day. If you do decide to enjoy it at a later date, we hope it proves to be as flavoursome as intended.

Thank you again for your feedback as it’s genuinely helpful, and we’ll continue working to make our ordering and delivery information as clear as possible.

Best Wishes,
James

Classificada 4 em 5 estrelas

Great as usual I always buy my beef or…

Great as usual I always buy my beef or chicken bones from piper farm my bone broth has always turned out great

Only disappointing side is the price, it’s gone up significantly and yes we all know it’s because everything else is going up but these are bones…. Shouldn’t be that expensive

5 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The products are superb and good value…

The products are superb and good value for the quality of meat. The only reason I’m giving 4 stars is due to the poor performance of DPD on the delivery as they didn’t even get the correct street, I then had to go hunting for my parcel. When I reported the issue to Pipers they were very helpful and refunded my delivery charge. I will be using them again.

25 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

avoid the beef wellington!

quite poor! my Christmas delivery arrived but obviously wasnt packaged properly - chicken breasts had started to defrost as had the beef wellington, the beef wellington had liquid all over it from the meat - i was advised it was fine to refreeze. and was give £20 voucher back. had the beef wellington on Christmas day - total disappointment hardly and beef - both ends were packed out with mushrooms and was extremely salty!

25 de dezembro de 2025
Opinião espontânea
logótipo da Edenmoor

Resposta da Edenmoor

Hi Alison,

We’re very sorry to read about your experience, especially as it was over Christmas when expectations are understandably high. This is not the standard we aim to deliver.

We regret that your order did not arrive in a fully frozen condition. While our team advised that the products were safe to refreeze, we understand this would have been concerning and disappointing. We are reviewing the packaging and courier handling for that period to ensure this does not happen again.

We’re also sorry to hear that the Beef Wellington did not meet your expectations. The balance of filling, seasoning, and beef content you describe is not what we intend, and your feedback has been shared directly with our butchery and kitchen teams for review.

We appreciate you giving us the opportunity to make amends with a voucher, but we recognise that this does not change your Christmas Day experience. Thank you for taking the time to share such detailed feedback, it helps us improve and ensure this does not happen again.

Best Wishes,
James

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