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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that ca... Ver mais

Classificada 5 em 5 estrelas

Ordered the ice fishing bibs and jacket. They were shipped out super fast,next day I believe. I received them in undamaged boxes and used them same day. Super warm and well thought out, reflective s... Ver mais

Classificada 3 em 5 estrelas

Purchase and quality of these electric reels is amazing. Unfortunately, the instructions provided are seriously lacking. I reached out to customer service and their response was not helpful. The Krack... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may t... Ver mais

Informações sobre a empresa

  1. Loja de artigos de pesca
  2. Loja de hobbies

Escrito pela empresa

Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

560 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

One of my reels came broken..

One of my reels came broken..

18 de outubro de 2025
logótipo da www.piscifun.com

Resposta da www.piscifun.com

Hi there,

We’re truly sorry to hear your reel arrived broken—this is absolutely not the experience we want for you, and we take full responsibility for the logistics issue.

Please accept our sincere apology for the inconvenience caused. To resolve this quickly, could you kindly send photos of the broken item (and the packaging if possible) to our support email [cs@piscifun.com]?

Once we receive the photos, we’ll immediately arrange either a free replacemen or a full refund—whichever you prefer. We’re committed to making this right for you, and we appreciate your patience as we fix this.

Thank you for bringing this to our attention—your feedback helps us improve our shipping processes.

We look forward to resolving this for you soon!

Classificada 3 em 5 estrelas

The handle grip for the entire rod was…

The handle grip for the entire rod was extremely loose and made reeling feel awkward and brittle. The color, stiffness, and materials are all amazing but if I can’t feel confident holding the reel then I don’t feel like I will use it often

16 de outubro de 2025
logótipo da www.piscifun.com

Resposta da www.piscifun.com

Dear Ethan,

Thank you for taking the time to provide such detailed feedback. We sincerely apologize for the poor experience caused by the loose handle grip. We completely understand the "awkward and brittle" feeling you described when reeling, which certainly undermines confidence in the product.

We are also delighted that you recognized the rod's color, stiffness, and materials. The loose handle issue you encountered is preliminarily judged to be a quality control flaw in the assembly of an individual unit, not a common design problem. We are taking this matter very seriously.

We stand by our product quality. Our customer service team will promptly contact you via email to arrange a free replacement or a full refund to ensure your issue is resolved satisfactorily. We will also share your feedback with our quality control department to strengthen inspections in relevant processes and prevent such incidents from recurring.

Thank you again for helping us identify this issue. We hope to have the opportunity to provide you with better products and service in the future.

Classificada 2 em 5 estrelas

It may have 10 bearings but the rest is…

It may have 10 bearings but the rest is junk. The drag is flimsy tin and plastic

16 de outubro de 2025
logótipo da www.piscifun.com

Resposta da www.piscifun.com

Dear Valued Customer,

Thank you for taking the time to share your feedback about the Carbon X reel. We sincerely apologize that the product did not meet your expectations, particularly regarding the drag system.

At Piscifun, we take pride in designing our reels with a focus on durability and performance. The Carbon X is built with premium materials, including 3 oversized carbon fiber drag washers that provide up to 33 lbs of drag power, along with a sealed rubber ring to protect against water and dust. The drag system is engineered to deliver consistent performance even in challenging conditions, and we’re confident in its ability to handle large, aggressive fish.

That said, we are deeply concerned to hear about your experience. We’d like to better understand the issue and help resolve it. Please reach out to us directly at [cs@piscifun.com] so we can assist you further.

We stand behind the quality of our products and are committed to ensuring every customer is satisfied with their purchase.

Thank you for giving us the opportunity to make things right.

Classificada 5 em 5 estrelas

A Second Alijoz 400

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that caught my interest were a blue low profile baitcaster, high capacity for fluorocarbon line, drag clicker and power handle. The reviews and videos were impressive. The overall value was too good to pass up!

16 de outubro de 2025
Classificada 5 em 5 estrelas

I felt like a kid at Christmas

I felt like a kid at Christmas the reel came in a box with form cut foam in it. Nice knowing a company wants your reel in top shape when it gets to your house. I'm waiting on ice line to get to me before I go try it out

16 de outubro de 2025
Classificada 3 em 5 estrelas

Anti reverse?

Anti reverse would be nice to see on this reel.

15 de outubro de 2025
logótipo da www.piscifun.com

Resposta da www.piscifun.com

Hi,

Thank you for your feedback about the anti-reverse switch. We completely understand your preference — it's a very useful feature for many anglers.

The Carbon X II 1000 is designed as an ultra-compact reel for the lightest freshwater fishing, which is why it omits the switch to save weight and size.

To make things right for you, we’ve already provided a prepaid return label. Please send the 1000 size reel back, and we’ll be happy to upgrade your order to a 2000 size reel at no extra cost. This model includes the anti-reverse switch you’d like, along with a slightly larger line capacity.

We’ve also sent these details to you via email. Thank you for giving us the chance to improve your experience — we’re here to help if you have any other questions.

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