Pishock Opiniões 

74
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Preordered a tracker from them back in February, which shipped out in July which was expected and understandable. Then there was a shipping error which resulted in the package being returned to them... Ver mais

Classificada 1 em 5 estrelas

I didn't mind supporting them, so I paid a premium for this item that actually cost little to produce. However, they turned out to be incredibly greedy, they used terrible shipping services that w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

works just as intended, just watch the videos explaining how to set it up and make sure to follow every step exactly and itll work as intended forever. ( for me at least ) some real smart people were... Ver mais

Classificada 5 em 5 estrelas

What can I say this little device or collection is so much fun, it’s got a great community & a dev that interacts with everyone in that community, only thing I would say is it really needs an app rat... Ver mais


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3,0

Aceitável

TrustScore: 3 em 5

74 opiniões

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3,0

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(74)

70 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Delay after delay

Ordered a Babble face tracker in June 2025, still received nothing. It started to ship on 17 Feb 2026 but it has been stuck in a loop ever since. I would have refunded if it wasn't shipping.

16 de junho de 2025
Opinião espontânea
logótipo da Pishock

Resposta da Pishock

The orders that have been stuck due to the US customs stopping them have started moving again. Can you please check your tracking number?

Classificada 5 em 5 estrelas

No complaints, no issues.

Purchased a hub and a haptic module, it arrived within a perfectly acceptable timeframe, with no issues to speak of, beyond mistyping my email and having to walk of shame myself to the support email to ask them to change it.

3 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Got two pishock and one project babble.

Got two pishock and one project babble.
The product are well finished physically, they look neat. And wearing them is pretty satisfying.
Software side, it was a bit tricky for me to setup pishock, so i had to use their wiki, but when I've read carefully the steps, it work great. Only the setup was not easy for me. The only thing to project babble was to position it correctly, which take a few seconds.
So yeah, pretty happy with theses product, and the community is good when you need help

16 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good product

Good product. Product was delivered within the promised timeline. Works well, been using mine for over a year now without complaint.

8 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Wow.

I purchased a project babble last year in the summer. It was promised to ship many different times with various excuses as to why it was delayed. Even as others were shipping, there was no word. Finally, the item started tracking and it was immediately returned to sender because of a customs mix-up. The response of the company was not that apologetic, but more of the "we are going through this together with you guys." I still haven't gotten the item. Since I ordered it, most of my friends stopped playing VR sadly so I don't have much of a use for it when it does end up arriving. It's honestly a bit of a joke at this point. It might not be a good idea to presell products a year in advance without a time guarantee. Absolute waste of money and time.

Edit to respond to their response:
I’m not really here to need to know about your business plan or how you want to scale your company. You have written three paragraphs of excuses to me and are acting strangely like a victim when you accepted and are still accepting money for a product that is still not in the hands of a lot of people. Only in the second paragraph at the end did you say “I apologize for the frustration, but…” You are a business owner. You took my money from selling me one. I haven’t gotten anything - only a double-sided “apology.” Don’t act like a victim. Yikes

One final edit to respond to your response:
Quite frankly, is it my problem as a buyer of your product to account for anything that might go wrong in the process of making a product? Please continue to sell the product as tons of people still report they haven't gotten one in the US - but I'm sure people have otherwise I guess based on your estimates(?) I work as an importer, that's my job. The way you all handled this situation is quite badly managed. Using a courier like AnPost after learning that there was no way for it to clear customs without a tariff and leading it to a limbo was bound to happen. It's insane to blame consumers for your negligence. It's like if I tried to ship something from a courier like standard Japan Post to the US, it would instantly be blocked because there's no system in place to place tariffs upon the items. I genuinely want a refund. It's insane how there's no responsibility being taken. This is not a way to run a business. Please keep gaslighting me for your mistake. I've told my friends to avoid. Never again.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Pishock

Resposta da Pishock

Unfortunately, scaling up a product is never easy. You can only give estimates and until everything is certain, those estimates will often be wrong as you never know exactly what problems you'll face. And there's always problem. How many preorders do you know that went out on time?
For the Babbles, we had to work with the challenge that two parties that hadn't worked together (Babble and PiShock) now had to in a major product lunch. Unfortunately, that means that neither side knew about everything so no one could foresee all problems.

For the shipping issues, this is a completely unprecedented situation in recent history. Never had there been such a barrier, done so quickly, to trade with the US. No one was prepared. The first time, packages were losts and destroyed, which we had no way of predicting because we were trusting the couriers to do their jobs.
The second time, it happened rather out of nowhere. We had no idea that the tariffs ruling would cause the customs office in the US to suddenly stop processing packages. Neither did the couriers and no one told us exactly when the hundreds of packages now stuck in limbo would go through or be sent back.
I understand your frustration, but the things you are blaming us are fairly beyond our control. They are not from a place of malice, or incompetence, but just because shipping physical products is a really chaotic and hard endeavor that involves many surprises at multiple steps of the line.
We apologize for the frustration, but it's hard to say what different things we could have done without having been able to see the future.

As for selling in advance, we needed to do that to know exactly how much volume to plan for. Had we faced no issues, we would have been at the planned time. We never planned to take a year. We planned to take four or five months top.

Response to the edit:
Is it not normal to elaborate on what causes the issues presented in a review to try to offer clarity?
Most of the delays were due to situations beyond our control. I can apologize, but the apology is because I wasn't able to anticipate all the problems we'd face.
I could go over the reasons for every delays we had, yes, and in fact I plan to do such a post on our discord when we're finally back to normal circumstances, but this isn't really the place.
Unless, it is fair, to expect us to know everything that will happen. To be in control of every suppliers and every steps in the chain.
Or should we have not given estimates at all? Do you believe people would have accepted a "preorder now and it'll be sent out when it's ready, we cannot give estimates because we aren't fully confident to meet them as promises?"
Alternatively, should we have shipped unfinished products? Without the promised injection molded case (which was a big part of the delays for various reasons) or perhaps with a DIY centric software that would have been confusing to anyone not tech savvy? Or perhaps we should have shipped without stickers? Or maybe with defective cameras that was sent to us during our first production run? Should we have not run a preorder at all and never been able to collect volume information and made it a lot longer for a lot more people as we have to scale really carefully?

About 3000 people have received their Babbles by now, more than half the amount of orders we got.
We only delay things because it's necessary to do so. Do you not believe we want to get those in your hands as fast as we can? What do we win by just delaying?
I understand your anger, it's not like I haven't ordered a preorder before but what constructive criticism can we use from your review to make the company better? Or even to inform someone else that we are horrible (a 1 star review is that) when the issues are explained but the explanations are dismissed as irrelevant?

Classificada 1 em 5 estrelas

I have been waiting Endlessly

I have been waiting on a order I was promised in December pushed back to January 5th and then 12th. I was told the object shipped and over a month later I was informed it's been deployed to dispatch and when I finally asked to cancel my order due to obviously not getting it I was told I cant. Seriously find anyone else or buy second hand they are awful. [In reply to their responce. I would like to state my greviences do not lay with their delays however with the constant false promises on shipping. I understand these are small teams of people with little corporate or mass production experience. However you cant keep delaying your shipping after you've sent out notifications your product is out to ship. And I am fully aware customs is out of their control but seriously we are paying 30% of the cost of the product to recive our parcels which wasnt informed to us until 4 months after preorder. Not their fault but it's pretty insane.] My product was shipped then immediately returned to sender... seriously damagd control should have offered refunds avalible and you to attempt to resell your inventory to people who actually want it at this point. Instead of holding hundreds hostage with a awful carrier you chose.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Pishock

Resposta da Pishock

Unfortunately, there have been serious challenges this year which has caused delays, most out of our control. It was always clear that the product was a preorder and that means that the time at which we can ship is always an estimate because we cannot control every part of the process and anticipate every issues.

Those are the challenges of manufacturing something at high volume. The Babble was made for DIY at first, we had to scale up everything and that presents some problems.

As for the reason of the denial of refunds, I can't exactly say why without being aware of your specific order but by policy we allow refunds of all Babble orders that have not gone or started through the shipping process and can't because we've already incurred serious costs the moment it's out of our hands.

I ultimately understand the frustrations, especially from the delays. Believe me, I really really want all of those babbles in people's hands as soon as possible so that we can look ahead.

We strive to make sure everyone gets their products, but circumstances prevents us from any time guarantee.

Classificada 1 em 5 estrelas

Overpriced, consider OpenShock

If you're thinking of buying a Pishock you probably haven't heard of OpenShock. Check out OpenShock first! The components of these hubs is worth max 10 bucks each and the shockers are worth max 20 bucks each, all can be sourced cheaply elsewhere.

Pishock overprices their product greatly and justifies it with their software, development and services but all of these are lacking. Support in their discord is slim and for example one of their biggest selling point apps, MultiShock, is currently broken and not being updated as the dev himself admitted to prioritising other projects. and since this software is closed source and he's a solo dev it doesn't get worked on at all. The dev of MultiShock also has several AI generated software projects which leaves me very little faith in the likelihood or quality of future updates to that software.

Overall when I discovered OpenShock exists and has better software, great community support, a working Discord bot and a working Desktop app, I realised I felt completely scammed by this company. and their returns policy are obviously not great but this is justified by "it comes into contact with your body". If they really believe in their product and services and respect their users it would make a lot more sense to proportionally increase the cost of the hub and lower it for the shockers which they do nothing to develop except print their logo on - and then accept no questions asked returns of the hubs. If you charge 90-100 bucks for a hub and 25 for a shocker, it'd still be pretty scammy feeling but a lot better for those users who decide after use they don't want the product anymore.

Edit: After their response: 1. I was a PiShock customer before I heard of or used OpenShock. 2. I switched to OpenShock because the service PiShock provides is no better for a much much higher cost, I wanted to resell my PiShock and recoup some funds I felt scammed if. 3. Oli admitted Multishock is not a priority being worked on due to other projects. 4. Large portion of OpenShock users using PiShock hardware isn't true, they're a minority.

I'm just a random user who was burned by PiShock bad practices and found a much better experience with OpenShock but you can try to downplay it by saying it's ignorance and product placement, I'm just giving my experience. I am certainly not ignorant to how businesses are run and will equally call out other businesses who overcharge and upsell for a bad service.

This company constantly has "some unfortunate issues" and pulls the "we are a small business uwu" card, how much grace do you get? Review of this company based on historical issues without feeling sorry for them -- not worth using.

25 de novembro de 2025
Opinião espontânea
logótipo da Pishock

Resposta da Pishock

The cost of the PiShock is because this is a low volume product, made by a small company who needs to pay their employees, their partners, get funds for R&D, their support staff, the servers and for emergency when disaster strikes. It also costs money to move so much things around, so internal shipping is a big part of what we pay.

PiShock employs many people who are down on their luck as I prioritize who needs a job more when I give offers.

Openshock is an open source solution that does not pay anyone and that have everyone in it giving their time for free. As such they do not have the same requirements and in fact, expect people to source their own hardware. It is not an experience that's meant to work out of the box. A large part of people using OpenShock actually uses our hardware.

Many people are using MultiShock on a daily basis, saying something doesn't work could be a great manner of ways. Is not bugfree? No. Software rarely is but I know for a fact Oli will do his entire best to fix bugs that block core functionality as they arrive. For now, he is working on a new and improved version that will fix most of the issues currently present and be a lot easier to work one. Multishock is the work of love of a single developer and was started as a community project. We just happened to hire them because we believed with their talent they shouldn't be out of a job.

I understand that those are just a matter of different values and ignorance toward the real costs of operating a business like ours, but you're comparing apples to oranges and your review sounds more like a product placement for OpenShock than an actual review of the PiShock.

Classificada 5 em 5 estrelas

Great fun online

What can I say this little device or collection is so much fun, it’s got a great community & a dev that interacts with everyone in that community, only thing I would say is it really needs an app rather than a web page but that’s also on the way & it’s not a massive team so I’m waiting that one out.
Good with Pishock I’ve had mine for 2 years now & im not board

16 de novembro de 2025
Classificada 5 em 5 estrelas

After some issues at the beginning it worked perfectly

I have my Pishocks now since June 27th 2024
at the beginning i had a little problem but thanks to the Support everything works fine since then
in total i own 3 Pishocks and all of them are in a good quality
i just don't like the straps at all because they slip off when making sport but in the end thy still do their job
it's really funny to get shocked and i can recommend it to everyone that should suffer

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Long time User

I already have my Pishock for like 2-3Years never had any problems. Also they have a great Discord Server with lots of fun people :) PiShock is lots of fun within VRchat seeing people flinch when you shock them over the internet :3

8 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good product with a good community

The shockers can be a little confusing to be set up, bu t the discord is full of helpful individuals. Once you understand it the set up and the overall interface is nice and simplistic.
Shockers work great and are comfortable even wearing it for multiple hours.

5 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

An amazing shocker

Pishock can be difficult to setup but if you reach out to their team on discord they can easily help you. Plus you can then interact with their wonderful community once you age verify if you want to reach out to me on the discord I’m pup Nico I’m very active and love to help shock others (and also get shocked) people also post their streams links on pishock so that you can get a live review of the product my favorite steamer is pinky and he doesn’t charge money to shock him you just need to save up channel points

7 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Unique shocker

Good product, good website. Nothing else like a wireless shocker for people on the market, this ine is really nice and compatible with so much or software

1 de novembro de 2025
Opinião espontânea

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