Customer support takes a very long time…
Customer support takes a very long time to respond. I requested a refund within the specified timeframe, but I have received no reply. This is the worst software I have ever used.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Customer support takes a very long time to respond. I requested a refund within the specified timeframe, but I have received no reply. This is the worst software I have ever used.
I bought this plugin (PixelYourSite Starter) for our company website, but it turned out to be completely incompatible with our platform (MioWeb). After activation, the plugin broke our entire site with a database error.
We immediately contacted the support team, explained the situation, and requested a refund (they advertise a 30-day money-back guarantee). However, no one has ever replied — even after multiple follow-up messages over several weeks.
At this point, the support appears nonexistent, and the promised refund is ignored.
This is unacceptable for a paid product.
⚠️ Be careful before buying — there seems to be no real support or refund process!
Customer support is not responsive. Plugins are spamming wordpress dashboard non-stop, bad UX for settings, bad youtube videos, wouldn't trust these plugins.
I purchased the PixelYourSite plugin expecting a smooth integration with Facebook CAPI and Google Tag Manager as advertised. Unfortunately, the plugin never worked as promised – essential parameters like _fbc and _fbp were not passed, and it even caused conflicts with my existing Google Ad Manager setup.
Despite trying everything (including help from an experienced developer), I was unable to get it to work correctly. I submitted a refund request within their 14-day window, as clearly stated in their policy, and also followed up multiple times – through their website form, email, and even YouTube comments.
No response at all. Completely ignored.
This is unacceptable, especially for a paid product that claims to offer reliable support and a refund guarantee. I do not recommend this plugin or this company.
Scam company
They contacted us pretending to be Meta saying we had to use their tracking solution. Except that 1. They aren't meta and Meta would never advise using them, 2. Their tracking solutions is a really bad solution that gives us 0 control over our data. DO NOT WORK WITH THEM. They're impersonating another company so who knows what they actually do with your data. Have informed Meta of this.
Terrible customer service. Worse product.
Plugin is messy and not organized at all!
So we asked for a refund ref. the refund guarantee, but that is a lie / scam.
They do not refund your money as promised. Dumb scammers ....
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.