PixieGirl Opiniões 

3067
TrustScore: 4 em 5

4,0

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

although it’s petite it’s still too long for me. i paid £20 for a pair of black flared leggings but the quality doesn’t reflect the price, the material is thin and rips easily and £20 is expensive for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Perfect sizing for someone 5ft 4… I’m sick of buying clothes and having to take them up before I can wear them. I’ve recently bought pjs.. the nurses in hospital all wanted to know where they were fro... Ver mais

Classificada 4 em 5 estrelas

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... Ver mais

Classificada 4 em 5 estrelas

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa
  3. Loja de calçado

Escrito pela empresa

PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(3067)

792 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

I bought a coat on line for my…

I bought a coat on line for my daughter, although there policy state that I can return the coat by the 13/1/26 there website does not allow me to do so, I was told by the customer service to take it by to the nearest shop, no consideration as to my capability of getting to the shop

28 de novembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We’re very sorry to hear about the difficulty you experienced when trying to return your order, and we apologise for the frustration this has caused. This is certainly not the level of service we aim to provide. We understand that returning items in-store isn’t always convenient or possible, and we’re sorry that this wasn’t taken into consideration at the time. Our customer service team has contacted you via email to review your return options and help resolve this as smoothly as possible. Thank you for bringing this to our attention.

Classificada 3 em 5 estrelas

Mixed experience

I was very excited to find a website catering petite sizes.
In the last 30 days I have made 3 orders.
I have found the two pairs of trousers i have ordered to be good quality and sized as expected.
My experience with tops I ordered to be very mixed and sizing seems unreliable.
I ordered a jumper in my normal size, I liked the jumper but it was to big so I gave it away. I ordered the same jumper in a smaller size for myself which is still slightly on the large size.
I ordered a twin pack of long sleeved T-Shirts (not particularly cheap). They were way to small, had no give and the sleeves were so narrow you could barely get your arms through. Im a size 12, I gave them to someone a size8/10 they also had trouble with the size of the arms. So they are pretty useless.
It hardly seems worth sending them back due to cost and effort. But I would have liked to leave a review to warn other buyers.

This leads to my second gripe. I signed up to be a loyalty member, I can sign into my account but none of my orders show in my account. Consequently I do not get any point with my three separate purchases and I can't leave a review of any of the 6 items I have bought.
I have contacted PixiGirl about this but have yet to have a reply ( probably due to holiday period).

3 stars are given for speedy delivery, trouser sizing which is good.

Update. I have not been contacted as stated below regarding my account and orders.
The only emails I have received (daily) are mailing list emails regarding offer and new in merchandise.

29 de dezembro de 2025
Opinião espontânea
logótipo da PixieGirl

Resposta da PixieGirl

Thank you for taking the time to share such detailed feedback — we really appreciate it. We’re pleased to hear that you were happy with the trouser fit and delivery speed, but we’re sorry to learn that your experience with tops and sizing consistency has been disappointing. Your comments regarding fit, fabric stretch, and sleeve sizing are extremely helpful and will be shared with our product team to help improve future ranges.

We also apologise for the issues you’ve experienced with your account, loyalty points, and the inability to leave reviews. This is certainly not how the loyalty programme should function. Our customer care team has contacted you via email to look into your account and orders, and to ensure this is resolved as soon as possible.

Thank you again for your honest feedback and for giving us the opportunity to review these issues — we’re sorry for the inconvenience caused and hope we can improve your experience going forward.

Classificada 3 em 5 estrelas

Disappointing fit

Delivery as expected. Fit not true to size.

12 de dezembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

Thank you for your feedback. We’re glad your delivery arrived as expected, but we’re sorry to hear that the fit was not true to size. Your comments are valuable and will be shared with our team to help improve sizing accuracy.

Classificada 5 em 5 estrelas

Nice dress

Nice dress, as expected. Size is ok,maybe runs a tiny bit smaller but overall no complaints. As described and customer service and communication faultless.

12 de dezembro de 2025
Classificada 5 em 5 estrelas

Excellent timely service

Excellent timely service. Very easy to return the item as was too small.
Coat was good quality but unfortunately other sizes were out of stock

5 de dezembro de 2025
Classificada 5 em 5 estrelas

I love this pretty dress

I love this pretty dress. It's proportionally just right for me. I'm 5ft one and size 14. Love the fabric which looks like denim but is softer. The style is flattering too.

16 de dezembro de 2025
Classificada 1 em 5 estrelas

Missing Parcel

Parcel is missing. Emailed twice and Evri also emailed on my behalf but still no response

17 de dezembro de 2025
Opinião espontânea
logótipo da PixieGirl

Resposta da PixieGirl

We regret to hear that your parcel is missing and that you have not received a response. We'll investigate this issue to improve our service.

Classificada 1 em 5 estrelas

Ordered PJ set top and shorts

Ordered PJ set top and shorts. No shorts come. Tried contacting multiple times with no response to resolve the issue

16 de dezembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We regret that the shorts were missing from your PJ set and that we haven't responded to your contacts. We'll investigate and work to improve our response time.

Classificada 2 em 5 estrelas

No Customer Service …

I ordered what I thought was a petite chocolate brown tracksuit. When it was delivered it was the bottom only but when I checked what I had paid I realised that was correct. I then went back into the website and tried to find the top that I originally saw with the bottoms but I couldn’t find it. I put in chocolate brown top/tracksuit but the top did not come up. I tried calling but it was just a recorded message so I emailed explaining I wanted to buy the top and could they help me. I have never received a reply from the company so I returned the bottoms. First time I have ordered from the company and won’t be using them again.

8 de dezembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We appreciate you taking the time to share your experience. We're sorry you had difficulty finding the matching top and that you didn't receive a response to your email. We'll investigate why our customer service team didn't respond and how to improve our website's search function.

Classificada 5 em 5 estrelas

Love this site just for us shorties

Love this site just for us shorties. Quick delivery and easy to return if items don't fit. Great quality and choice love the tops and great to have trousers/ joggers I love without having to take up cos they're too long. Perfect length.

8 de dezembro de 2025

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