PixieGirl Opiniões 

3067
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

although it’s petite it’s still too long for me. i paid £20 for a pair of black flared leggings but the quality doesn’t reflect the price, the material is thin and rips easily and £20 is expensive for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Perfect sizing for someone 5ft 4… I’m sick of buying clothes and having to take them up before I can wear them. I’ve recently bought pjs.. the nurses in hospital all wanted to know where they were fro... Ver mais

Classificada 4 em 5 estrelas

I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... Ver mais

Classificada 4 em 5 estrelas

This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa
  3. Loja de calçado

Escrito pela empresa

PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(3067)

792 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Fine, until you want to return items

I've used Pixie girl a few times & spent a fair amount of money. This time I wanted to return a few items that didn't fit. I was within the 28 days & still am but I'd missed the 14 days of informing them by a few days. When I rang customer service they said they would send me a code to return items. Twice now I have rang customer service and they've assured me they'll send it but they have not. Although I have received many marketing emails since. I explained that items were for my disabled daughter who is petite but does not live with me & it's very difficult to try on clothes for her. I feel that customer service were just fobbing me off & not bothered about my situation or helping. I would have continued to order from this website but not after they could have helped to resolve a minor issue which would have made no impact on them whatsoever. Very disappointed in the customer service.

9 de novembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We regret that you've had this experience. We apologize for the trouble with your return and the lack of communication. We'll investigate why the return code wasn't sent and address this internally to improve our service. Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

Very poor customer service

Very poor customer service. Trying to return 2 items back having lots of problems. Send 4 Messages and call the customer service 4 times still waiting for them to get back to me.

10 de novembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We apologize for the difficulties you're experiencing with your return and the delayed response. We're looking into the matter to improve our service. Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Quality items

Clothing is of good quality, brilliant site for well fitted clothing for the petite size person.
Delivery is quick
Would recommend pixie girl.

11 de novembro de 2025
Classificada 1 em 5 estrelas

Misleading information on their website

I have just received some PixieGirl Petite Chocolate Brown Marl Wide Leg Trousers. Under features details on their website it states these trousers are made from 95% cotton, 5% elastane. I have just checked the label in the trousers I have opened which states the trousers are polyester fabric. The trousers look exactly like the ones on the PixieGirl website so it can't be that I have been sent a different style. Left feeling disappointed.

1 de dezembro de 2025
Opinião espontânea
logótipo da PixieGirl

Resposta da PixieGirl

We appreciate you bringing this to our attention. We are sorry the trousers' fabric content differs from what was listed on our website. We will investigate this discrepancy with our product details to ensure accuracy. Thank you for your feedback.

Classificada 5 em 5 estrelas

Sweat dress size 8

Sweat dress size 8
This is a lovely sweat dress, it’s great for lounging with plenty of room to get over the hips without a struggle. Sleeves are a perfect length for petites and tbh I may have got away with a size 6 but kept the 8. Good quality, soft and perfect for this horrible weather just now.

Quick delivery and item arrived in perfect condition.

15 de novembro de 2025
Classificada 2 em 5 estrelas

Beware of sizing

The reason for 2 stars is the sizing which is completely wrong. I am a UK 12-14 but with pixie I would need an 18-20 just for a top. I ordered a zip up top size 14 it looked like a size 8 . Absolutely ridiculous. No other clothing firm has the sizing so wrong as pixie

14 de novembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We appreciate you bringing the sizing issue to our attention. We're sorry the top you ordered didn't fit as expected, and that our sizing was inconsistent with other brands. We'll investigate this to ensure better accuracy in the future.

Classificada 1 em 5 estrelas

I didn’t even try them on

I didn’t even try them on. Thin fabric, no pockets, not mid rise on me. The hospice shop are grateful.

7 de novembro de 2025
logótipo da PixieGirl

Resposta da PixieGirl

We appreciate your feedback and time. We're sorry the fit and fabric weren't right, and that the rise and lack of pockets didn't meet your needs.

Classificada 2 em 5 estrelas

First time purchaser, never again

First time purchaser, never again.
I’m trying to return an online order, portal not accepting my order number and email.
I’ve tried getting assistance but to no avail !!

27 de novembro de 2025
Opinião espontânea
logótipo da PixieGirl

Resposta da PixieGirl

We regret you had trouble returning your order. We value your feedback and are sorry the portal didn't recognize your information and that you couldn't get help. We'll investigate.

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