PlainProxies Opiniões 32

Resposta da PlainProxies

1/04/2026

Your statement is based on a misunderstanding of how concurrency is defined in our system.

Our advertised limit refers specifically to concurrent TCP connections, not application-level threads. In practice, a single “thread” or process (for example, a browser or automation tool) can open multiple TCP connections simultaneously. This means that reaching 300 application threads does not equate to hitting a 300-connection limit: the actual number of TCP connections may already be significantly higher.

Because of this, the conclusion that the service cannot sustain higher concurrency is incorrect. The observed behavior is simply a result of how your setup utilizes connections, not a limitation or misrepresentation on our side.

If anything is unclear regarding the technical implementation, we’re always happy to help clarify and find a suitable solution together. Please feel free to reach out via live chat or at support@plainproxies.com so we can take a closer look at your specific use case.

Resposta da PlainProxies

24/11/2025

Hi there,
Thank you for your feedback. We’re sorry to hear that the proxies didn’t meet your expectations.

You purchased shared datacenter proxies, which can indeed be blocked by platforms like Reddit. As soon as you contacted us, we offered you a free replacement with residential proxies of equal value to your package: these typically work much better on sites with stricter anti-abuse systems.

Regarding refunds: your order was placed through a non-refundable cryptocurrency payment gateway, and our refund policy is clearly stated here:
https://plainproxies.com/legal/refund-policy

If you’d still like to try the residential proxies, we’re more than happy to help you get set up. You can reach us anytime at support@plainproxies.com
or via live chat on our website.

Thank you for giving us a try. Let us know how we can assist further.

Resposta da PlainProxies

29/06/2025

Hi there,

We're really sorry to hear that you're experiencing issues with the proxy going on and off — that’s definitely not the experience we want for you.

To get this sorted out as quickly as possible, please reach out to us directly at support@plainproxies.com with the details of your setup, and we'll investigate your case thoroughly. Our support team is ready to help you one-on-one.

Thanks for your patience, and again, we apologize for the inconvenience.

Best regards,
The PlainProxies Team

Resposta da PlainProxies

12/04/2025

Hello Muhamee,

we are sorry to hear about your experience. Currently our residential proxies cover 190 countries in over 9000 cities worldwide. Sometimes the amount of IPs is very low in a certain country therefore we do not show it on the dashboard in order to prevent customers from only targeting a country that has a small amount of IPs (<100). Feel free to reach out to me directly at friedrich.kraeft@plainproxies.com and we can look into your case together.

Best regards,
Friedrich

Resposta da PlainProxies

27/02/2025

Hello,

we are sorry for your poor experience. As we explained to you in live chat, we are not able to refund cryptocurrency purchases due to local regulations. We offered you a replacement or a coupon code for the future.
We clearly state this before any purchase with the checkbox on checkout.

Best regards,
Friedrich

Resposta da PlainProxies

23/12/2024

Hello,

we are very unhappy to hear this feedback. We use MaxMind Geolite in order to locate our residential proxy nodes. It might differ between different databases. We are happy to provide you with a refund / investigate the speed issues you reported. Please reach out to support@plainproxies.com or via live chat and share the issues you face. We are happy to help.

Best regards,
Friedrich