Planet Mortgages Opiniões 

149
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Using Frankie and his team has saved us thousands... Originally having a decision in principal for what we thought was the best rate available to us we then spoke to Frankie who was extremely e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Frankie has been extremely helpful from start to finish, keeping contact with us throughout in trying to find us the best mortgage rates and making sure we’re happy with everything. He’s also very fri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

5* service all round. Sian Mills is a mortgage queen! She is super knowledgeable, experienced, professional, friendly, speedy and the list goes on. I will never use anyone else as she makes the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As first time buyers with a few hurdles in the way, we were anxious about the whole mortgage process however Samantha Jeakins went above and beyond to put us at ease and make our experience as easy an... Ver mais

Informações sobre a empresa

  1. Corrector hipotecário
  2. Corrector financeiro

Escrito pela empresa

Borrowing doesn't have to be rocket science! Here at Planet Mortgages, we go above and beyond to ensure that our clients land the best mortgage deal possible. Whether you're buying for the first time or you've found your next out of this world property - we'll help you land your dream home. Get in touch with one of our friendly, experienced team members and let us help you land your dream home.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(149)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Highly Recommend

A huge thank you to Sian Mills! She was very assertive and worked really hard to get us the mortgage we needed. She was extremely reassuring when we hit a bump in the road and fixed any obstacles we came across. Would highly recommend Plant Mortgages and will use them again in the future and ask for Sian personally.

24 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Sian will be so pleased to read your review, thank you so much for taking the time to post your comments.

Classificada 5 em 5 estrelas

A big thank you to Frankie and Sian on…

A big thank you to Frankie and Sian on securing our mortgage. From start to finish we was kept informed the whole way through and no question was a silly one to ask. We couldn’t recommend them enough especially Frankie, who has been a massive help to us both

23 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thanks so much for taking the time to post your feedback, it's always very humbling to receive a 5* review.

Classificada 5 em 5 estrelas

A huge thank you to frankie and sian…

A huge thank you to frankie and sian smith for securing our mortage, and for putting up with us when we were stressed...we would definetly recommend planet mortages ..thank you again for everything...😊😊😊

22 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

This is great to hear - very best of luck with your new home and thank you for sharing your experience.

Classificada 5 em 5 estrelas

Planetmortgages! AMAZING!!

I had a wonderful experience with planetmortgages! All the staff are very polite. Everything was completed in a timely manner and kept in the loop at every opportunity! Couldn’t recommend planetmortgages enough!!

16 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

A seamless process is what we do best for our customers. We like to ensure your experience is memorable with us.

Classificada 5 em 5 estrelas

Big thanks to Sian and Frankie at…

Big thanks to Sian and Frankie at planet Morgages.very professional and they get the job done highly recommended 👍

14 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Sian and Frankie will be so pleased to read your review, thank you so much for taking the time to post your comments.

Classificada 5 em 5 estrelas

Big Thankyou to Sian an Frankie at…

Big Thankyou to Sian an Frankie at planet mortgages for getting my mortgage sorted 5 star job 🙏🏽

10 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thanks so much for taking the time to post your feedback, it's always very humbling to receive a 5* review.

Congratulations on your mortgage offer!

Classificada 5 em 5 estrelas

Exceptional service

Exceptional service. Frankie was warm and thoughtful right the way through the process. He calmly and expertly explained all details to me, meaning I felt in safe hands the whole way through.

8 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

WOW - what a lovely review! We are so happy to read your kind words.

Thank you so much for taking the time to share your feedback, your comments really made us smile this afternoon.

Huge congrats on your new home, we wish you all the happiness.

Classificada 3 em 5 estrelas

Well everything started very promising…

Well everything started very promising and helpful at the beginning no question seemed to small.
But when I had some questions regarding the mortgage paperwork I didn’t hear anything for almost a week despite being advised I would be contacted that same day. Then my mortgage provider seemed to change 2/3 times which became confusing in the end so when I eventually found out who my lender would be I then sent an email to discuss some of my concerns over the mortgage paperwork and other fees I wasn't aware of but I never received a response to this which was disappointing.
As a first time buyer this is obviously an overwhelming and new process to deal with so it hasn’t really helped my experience with the lack of response towards the end.
More recently I had a courtesy call to check the progress of the sale which was nice and I was asked if they could sent over some surveyor recommendations which I thought would really help unfortunately this never happened.
I appreciate the service as it did help to get my mortgage but I feel things could of been handled better.

6 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

I cant thank frankie and his team enough,
dealt with everything so professionally even when i was stressing out he kept me level headed and took the weight of my shoulders, highly recommended service

4 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thank you for this great five star review. It is always fantastic to hear that we would be recommended.

Classificada 5 em 5 estrelas

Incredible

Managed to do what nobody else could! We are on our way to our first home. We could not have asked for more for the service provided and prompt updates and help. Theyve been phenomenal.

3 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Communication is definitely something we value and pride ourselves in, a great review for the team, thank you!

Classificada 5 em 5 estrelas

An excellent service given from initial…

An excellent service given from initial enquiry all through the process until the mortgage offer, thanks to the team at Planet Mortgages for all your help.

We will definitely use again .

2 de novembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

The team will be so pleased to read your review, thank you so much for taking the time to post your comments.

Classificada 5 em 5 estrelas

Planet mortgages have been so…

Planet mortgages have been so professional and efficient with excellent communication during the whole process of buying my house.
I would completely recommend them if you need a mortgage. They will look after you during the whole process and talk you through everything you need to do. Everything is explained in writing as well. The mortgage was arranged with no delays at any stage. I felt confident if there was anything I needed to know they would answer my queries straight away. I am happy with my mortgage and feel it is the right mortgage for my needs. Sian Smith and Sian Mills are professional and helped me feel confident during this process and a big thank you to Sarp for sorting it all out and keeping in touch me all the time and explaining things clearly so I understood everything. I will definitely use them again when I need another mortgage or financial service.
Tracey Tapner

31 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

We're so grateful for any recommendation we receive and we're delighted to see that we delivered a 5* service to you.

Making mortgage applications run smoothly and efficiently is exactly what we love doing, so we're really glad we were able to do that for you.

Classificada 5 em 5 estrelas

God I love these guys!!!

Where do I start??
I think best with the person who makes the business flow and everything tick... Sian Mills.
Sian in my mind is one of the best in the industry! She just gets it done, she's helpful and nothing is stressful through out the whole process. SHE IS AWSUM!
This is the second time we have had Sian deal with our mortgage and both times have been amazing.
We followed Sian from her previous employer to her new business and knew it would be a good decision. 👍
Don't bother looking anywhere else, just give this amazing team a call and you'll be more than blown away.
See you in a few years time and we can do it all again.
Thank you all. 😊

29 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thank you for taking the time to share your feedback, it really does mean the world to us.

Making sure our clients enjoy their journey with us, from the start, right to the end, it really important to us.

Sian looks forward to working with you in the near future.

Classificada 5 em 5 estrelas

I’ve never felt so grateful for a company than planet mortgages 🚀

Planet Mortages have to be the most amazing, helpful and committed company I have ever experienced. Sian Smith (our case manager) and Frankie (our broker), were outstanding.

As everyone knows going through the process of acquiring a mortgage, is extremely stressful, I don’t know what we would have done if we didn’t have the continued support and reassurance that both Frankie and Sian continually gave us. We had a very complicated case which neither collegeus gave up on, it really felt like they were fighting for our corner!

Although we didn’t have any contact with the lender directly, we had updates and discussions regularly to set out minds at rest! After around 1 and a half months, we got the call to say we’d got to the offer stage, and both me and my partner had never felt so overhelmed with happiness and joy! Like I said, if I had gone directly to the lender myself, I can honestly say I don’t think we would be in the same fortunate position.

Looking back at the beginning of our journey, neither me or my partner knew much about Planet Mortgages or the idea of someone doing the process on our behalf, as soon as we were approached by Frankie and were given a background into what they could do for us, it felt like a no brainer – and plus, with both of us working full time from home, we were able to focus on work, knowing full well our application was in great hands. So if you’re beginning your journey, I would strongly recommend going through Planet Mortgages to get you to your goal – they’re fantastic!

21 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Wow! What an amazing review for Sian & Frankie

Thank you for taking the time to share your experience. We're delighted to see that we delivered a 5* experience to you.

Getting your first home and stepping on to the property ladder can seem really daunting and overwhelming, but we're really pleased to see that we were able to take the burden away from you and answer all of your questions!

Congratulations on your mortgage offer, we're so excited for you!

Classificada 5 em 5 estrelas

I would highly recommend Frankie and…

I would highly recommend Frankie and Sian, the whole process was a breeze, I was constantly kept in the loop, and nothing was any trouble for them.
Thank you both so much.

20 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

What a lovely review for Frankie & Sian, we know they'll be super happy to read your kind words.

Best of luck with the move!

Classificada 5 em 5 estrelas

5* service all round.

5* service all round.

Sian Mills is a mortgage queen! She is super knowledgeable, experienced, professional, friendly, speedy and the list goes on. I will never use anyone else as she makes the entire process look/ feel easy and most importantly stress free.

Sian Smith is very attentive and particular to ensure all documents are received and correct, which really got things moving! Superb communication and handling from start to finish.

Thank you very much ladies, it’s been a pleasure! See you at renewal :)

18 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thanks so much for taking the time to post your feedback, it's always very humbling to receive a 5* review.

Congratulations on your mortgage offer!

Classificada 5 em 5 estrelas

Massive thank you to Frankie and Sian…

Massive thank you to Frankie and Sian for helping to remortgage my home. The group worked tirelessly to help me achieve the funds needed for home improvements.

Once work is finished, there will be an invite to all involved for a BBQ in the summer.

Thanks again, Frankie and Sian for all your help.

Best regards
John Douglas

11 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

What a lovely review for Frankie and Sian, we know they will be super happy to read your kind words.

We hope you enjoy your BBQs in your new garden.

Classificada 5 em 5 estrelas

First time buyer

As a first time buyer I spoke with various banks and a couple of different mortgage brokers to learn as much about the buying process as possible. Planet Mortgages and Sian in particular really helped me to understand the buying process and provided me with information I wouldn't have known to ask about as well as giving me useful tips for the future even after I successfully complete on my first property.

6 de outubro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Such a lovely review for Sian, thank you so much for sharing your feedback.

Communication is super important to us, so we always make sure our clients are spoken with and also kept updated throughout the journey.

Huge congratulations on your new home, we wish you all the happiness.

Classificada 5 em 5 estrelas

I cannot praise Frankie and Sian enough…

I cannot praise Frankie and Sian enough for all of their consistent hard work. Always at the end of the phone no matter how many questions I had. Frankie & Sian explained & helped me through the whole process without question, I cannot praise them enough. Thank you for helping me make my dreams a reality ♥️♥️♥️

I would Highly recommend Planet mortgages, for Me there is no one else x

28 de setembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thank you for taking the time to share your feedback, it really does mean the world to us.

Making sure our clients enjoy their journey with us, from the start, right to the end, it really important to us.

Classificada 5 em 5 estrelas

Really good service in a difficult…

Really good service in a difficult situation, thanks to sian and frankie who really have outdone themselves with all of their help, i could not be more grateful, i would definitely recommend.

28 de setembro de 2021
Opinião espontânea
logótipo da Planet Mortgages

Resposta da Planet Mortgages

Thanks so much for taking the time to post your feedback, it's always very humbling to receive a 5* review.

Its great to hear that Sian and Frankie have been so helpful.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais