These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and del... Ver mais
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These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and del... Ver mais
A empresa respondeu
I have been having problems with parcels being stolen from my doorstep. The customer service team at Planty were incredibly helpful and, despite the delivery drivers’ worst efforts! The attention sh... Ver mais
A empresa respondeu
Trying this service for a family member who has had difficulty finding healthy, vegan meals elsewhere. I was surprised at the variety of meals and my family member said they tasted great and were full... Ver mais
A empresa respondeu
A fabulous selection of tasty meals which arrive by a reliable courier in robust, insulated packaging. Cardboard trays used instead of plastic which is excellent. My observations so far are... Ver mais
A empresa respondeu
Delicious food first, also totally plant-based. That’s why Planty is here. With 3 Great Taste Awards and a brilliant team of chefs, we bring you really, really, delicious food, delivered sustainably straight to your door with free weekday delivery. You pick your chef-made food, and we take care of the rest. No cooking. No washing up. No hassle. Recycle, compost, reuse, or even return our packaging with a free return label. Plus, we provide a free carbon-neutral delivery.
Reino Unido
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These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and delivery is on time. Very impressed with the overall service and experience.

Resposta da Planty
Ordered from Plantly with a confirmed delivery date. That date passed with no delivery. DPD have held the parcel for 4 days with tracking stuck on “we will update you soon”.
The real issue is Plantly’s customer service. Contacted them by email, live chat and phone. No response on any channel for 4 days.
They set an expectation they didn’t meet, then disappeared when it went wrong.
No update. No ownership. No attempt to fix it.
If anything goes wrong with your order, expect no support. I would not recommend using Plantly.
I have been having problems with parcels being stolen from my doorstep.
The customer service team at Planty were incredibly helpful and, despite the delivery drivers’ worst efforts! The attention shown to resolving my delivery issues was incredible,
As well as having such a good customer service team, Planty meals themselves are GORGEOUS. Not using any mest means that it’s possible to completely enjoy both thr food as well as the sales back up

Resposta da Planty
Trying this service for a family member who has had difficulty finding healthy, vegan meals elsewhere. I was surprised at the variety of meals and my family member said they tasted great and were full of flavour. It’s a relief to know he’s having something nutritious that is easy for him to heat up. Delivery and ordering were both seamless too.

Resposta da Planty
I've had one box so far. Everything has been great so far. Fast delivery. Tasty meals. I'm looking forward to trying more once I get my next box.

Resposta da Planty
Delicious healthy food, much better than takeaways and the delivery on subscription means we're never without a great meal. Great taste, nutrition, and no animals harmed (my essential criterion met!) so, a triple win!

Resposta da Planty
These meals have been a godsend! I aim to eat healthily and have cut out meat, but I was struggling to find the motivation and energy to prepare fresh, nutritious meals with working full time.
The Planty meals are so healthy, varied and, above all tasty and there’s lots to choose from. They’re frozen and quick and easy to cook, using a microwave or oven. I’m going to order some side dishes and puddings next as they look yummy. You can filter based on spice level, low fat, sugar etc. It’s also great that they’re so ethical and you can recycle the packaging back to them. I’m so glad I found this company!

Resposta da Planty
Fantastic meals prepped and ready to eat!

Resposta da Planty
A fabulous selection of tasty meals which arrive by a reliable courier in robust, insulated packaging. Cardboard trays used instead of plastic which is excellent.
My observations so far are these:
Bearing in mind that the food is already cooked, the suggested heating times (microwave) are far too long so my first two meals ended up as mush. Still working on the best microwave temperature and timing for my palate.
There seems to be a high percentage of 'sauce' in some of the meals (last night's about 47%?) so I have cleared my filters and will try different options in future.
Thanks, Planty. Wishing you well with your business.

Resposta da Planty
Easy to navigate the website and order. I like the flexibility with the subscription. I was able to put off future delivery for months even though I will change that when the food runs out. Delivered after a few days. Food excellent. I like everything I've eaten except for the beetroot stew with dumplings. It had way too much salt. Pity because I would probably have liked it with a lot less salt. Not sure why Planty would do this as salt is something that can be added later according to taste. I will order again because I like the wide range of ingredients and recipes. The meals are easy to store in freezer and cook with microwave or oven.

Resposta da Planty
Planty is great as the meals are so tasty, healthy and mega convenient!

Resposta da Planty
I absolutely detest their 'Paneer' butter masala due to the cauliflower rice. I really nice the Buddha Bowl, Bean bake, Tempeh stir fry, and chilli non carne. I would love to see some more high protein meals.
I would probably stop cooking completely if it fit my budget range. A meal costs a bit more than £6 (with a coupon). I understand it may be a bit cheaper if I order in bulk but given that I live in a shared house and have limited freezer space, I can't order more than 6-7 meals in one go.

Resposta da Planty
I have tried so many ready meals, recipe boxes etc I can say 100% that Planty is the best. These meals are delicious, nutritious, satisfying and healthy. I initially ordered so I would have healthy nutritious meals as I recover from surgery. For sure I’ll be ordering so that Planty meals become my daily nutrition. Highly recommend anyone to give these a try, you will not be disappointed.

Resposta da Planty
Consistently tasty, very easy to use, and excellent service.

Resposta da Planty
I have been really impressed with the quality, taste and variety of meals available. All with quality ingredients. The information about each meal is also very helpful (eg fibre, protein, vitamins).
Add to this excellent service and recycling - 5 stars don't seem enough!

Resposta da Planty
Food is really delicious. Portion sizes are good and heating instructions are clear and easy to follow. I like that they have an option to return packaging to be reused.

Resposta da Planty
Amazing variety of meals to choose from. Excellent portion sizes. Every meal I’ve had has been delicious. High fibre and protein available to suit nutrition needs. Highly recommend.

Resposta da Planty
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