Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and del... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been having problems with parcels being stolen from my doorstep. The customer service team at Planty were incredibly helpful and, despite the delivery drivers’ worst efforts! The attention sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Trying this service for a family member who has had difficulty finding healthy, vegan meals elsewhere. I was surprised at the variety of meals and my family member said they tasted great and were full... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fabulous selection of tasty meals which arrive by a reliable courier in robust, insulated packaging. Cardboard trays used instead of plastic which is excellent. My observations so far are... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de refeições
  2. Produção de produtos alimentares
  3. Produtor de alimentos
  4. Serviço de encomenda de comida online

Escrito pela empresa

Delicious food first, also totally plant-based. That’s why Planty is here. With 3 Great Taste Awards and a brilliant team of chefs, we bring you really, really, delicious food, delivered sustainably straight to your door with free weekday delivery. You pick your chef-made food, and we take care of the rest. No cooking. No washing up. No hassle. Recycle, compost, reuse, or even return our packaging with a free return label. Plus, we provide a free carbon-neutral delivery.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

These meals are great

These meals are great, really tasty with good portions. We have a vegan member in our family who struggles to find healthy vegan meals when out dining. Ordering is simple with plenty of choice and delivery is on time. Very impressed with the overall service and experience.

26 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Hi Gaynor,

Thank you so much for your great feedback! We are over the moon to hear that you are enjoying your Planty meals, and that we are able to help your family member find suitable options to make their day a little easier!

It is also great to hear that you have found the delivery and customer service spot on.

Thank you for your continued support,
The Planty Team

Classificada 1 em 5 estrelas

Zero customer support from Plantly

Ordered from Plantly with a confirmed delivery date. That date passed with no delivery. DPD have held the parcel for 4 days with tracking stuck on “we will update you soon”.

The real issue is Plantly’s customer service. Contacted them by email, live chat and phone. No response on any channel for 4 days.

They set an expectation they didn’t meet, then disappeared when it went wrong.

No update. No ownership. No attempt to fix it.

If anything goes wrong with your order, expect no support. I would not recommend using Plantly.

25 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous customer service and SERIOUSLY yummy food

I have been having problems with parcels being stolen from my doorstep.
The customer service team at Planty were incredibly helpful and, despite the delivery drivers’ worst efforts! The attention shown to resolving my delivery issues was incredible,
As well as having such a good customer service team, Planty meals themselves are GORGEOUS. Not using any mest means that it’s possible to completely enjoy both thr food as well as the sales back up

22 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your great review and kind words, Jackie!

We are really pleased to hear you are enjoying the meals. It is great to know our service has hit the mark as well, we are a small team but always aim to give our Planty customers the best experience possible!

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Trying this service for a family member…

Trying this service for a family member who has had difficulty finding healthy, vegan meals elsewhere. I was surprised at the variety of meals and my family member said they tasted great and were full of flavour. It’s a relief to know he’s having something nutritious that is easy for him to heat up. Delivery and ordering were both seamless too.

22 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your fantastic review, Kimberley! We’re so happy to hear that you’ve had a great experience with our customer service and delivery, and even more delighted that your family member is loving the meals.

Thanks for your continued support!
The Planty Team

Classificada 5 em 5 estrelas

Well

Well, that what they deserve.

20 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your kind words, Arju.

We are pleased to hear that you are enjoying the meals.

Thanks for your continued support!

The Planty Team

Classificada 5 em 5 estrelas

I've had one box so far

I've had one box so far. Everything has been great so far. Fast delivery. Tasty meals. I'm looking forward to trying more once I get my next box.

14 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your review!

We are really pleased to hear you are enjoying the meals and finding everything easy to use. I am glad to hear you are looking forward to exploring our menu further!

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Delicious healthy food

Delicious healthy food, much better than takeaways and the delivery on subscription means we're never without a great meal. Great taste, nutrition, and no animals harmed (my essential criterion met!) so, a triple win!

27 de dezembro de 2025
logótipo da Planty

Resposta da Planty

Thank you so much for your lovely feedback! We’re thrilled to hear our meals are helping you enjoy tasty, nutritious food. I am happy that we are able to meet all of your dietary needs! Making life easier and healthier for you is exactly what we aim for.

Thanks again for your support, we’re so glad to have you as part of the Planty family!

Classificada 5 em 5 estrelas

These meals have been a godsend

These meals have been a godsend! I aim to eat healthily and have cut out meat, but I was struggling to find the motivation and energy to prepare fresh, nutritious meals with working full time.
The Planty meals are so healthy, varied and, above all tasty and there’s lots to choose from. They’re frozen and quick and easy to cook, using a microwave or oven. I’m going to order some side dishes and puddings next as they look yummy. You can filter based on spice level, low fat, sugar etc. It’s also great that they’re so ethical and you can recycle the packaging back to them. I’m so glad I found this company!

16 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your kind review, Marian.

We are really pleased to hear how much you are enjoying the quality, taste and variety of the meals. It is great to know the nutritional information is helpful too, as that is something we put a lot of care into.

We are also glad our service and recycling efforts have stood out to you.

Thanks again for your support, it really does mean a lot to us.

P.S. We hope you enjoy the puddings and side dishes!

The Planty Team

Classificada 5 em 5 estrelas

Fantastic meals prepped and ready to…

Fantastic meals prepped and ready to eat!

13 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your review!

We are really pleased to hear you are enjoying the meals.

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Nailed it - but a couple of observations

A fabulous selection of tasty meals which arrive by a reliable courier in robust, insulated packaging. Cardboard trays used instead of plastic which is excellent.

My observations so far are these:

Bearing in mind that the food is already cooked, the suggested heating times (microwave) are far too long so my first two meals ended up as mush. Still working on the best microwave temperature and timing for my palate.

There seems to be a high percentage of 'sauce' in some of the meals (last night's about 47%?) so I have cleared my filters and will try different options in future.

Thanks, Planty. Wishing you well with your business.

13 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your kind words, we’re glad to hear you are enjoying our meals!

We really appreciate your feedback about suggested heating times. We’re always looking at ways to improve, and we’ll pass your comments on to our team to see how we can improve the suggested times.

Thanks again for sharing your thoughts and for your support!

Classificada 5 em 5 estrelas

Easy to navigate the website and order

Easy to navigate the website and order. I like the flexibility with the subscription. I was able to put off future delivery for months even though I will change that when the food runs out. Delivered after a few days. Food excellent. I like everything I've eaten except for the beetroot stew with dumplings. It had way too much salt. Pity because I would probably have liked it with a lot less salt. Not sure why Planty would do this as salt is something that can be added later according to taste. I will order again because I like the wide range of ingredients and recipes. The meals are easy to store in freezer and cook with microwave or oven.

10 de abril de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your great review!

We are really pleased to hear you are enjoying the meals and finding everything easy to use. It is great to know our service has hit the mark as well. We appreciate your feedback on the salt content of the meals - we're always looking at ways to refine recipes, so I'll be sure to pass your comments on to our team to see how we can improve in that area.

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Planty is Fab!!!

Planty is great as the meals are so tasty, healthy and mega convenient!

28 de março de 2026
logótipo da Planty

Resposta da Planty

Thank you so much for your review!

We are really pleased to hear you are enjoying the meals and finding everything easy to use.

Thanks again for your support, it really means a lot to us :)

The Planty Team

Classificada 4 em 5 estrelas

I would order more often if it was reasonably priced.

I absolutely detest their 'Paneer' butter masala due to the cauliflower rice. I really nice the Buddha Bowl, Bean bake, Tempeh stir fry, and chilli non carne. I would love to see some more high protein meals.

I would probably stop cooking completely if it fit my budget range. A meal costs a bit more than £6 (with a coupon). I understand it may be a bit cheaper if I order in bulk but given that I live in a shared house and have limited freezer space, I can't order more than 6-7 meals in one go.

25 de março de 2026
logótipo da Planty

Resposta da Planty

Thank you so much for taking the time to leave such thoughtful feedback, we really appreciate it.

We’re so glad to hear you found some real favourites. It’s also really helpful to know that some dishes worked better for you than others - taste can be very personal, and feedback like this genuinely helps us improve.

Thank you for your feedback on our pricing - we understand that Planty can feel a bit pricier than some options, but we put a lot of care into sourcing high-quality, plant-based ingredients, and ensuring the meals are nutritious, delicious, and convenient.

Fingers crossed your next box is an even bigger hit, and thank you again, we’re really glad to have you!

Classificada 5 em 5 estrelas

I have tried so many ready meals

I have tried so many ready meals, recipe boxes etc I can say 100% that Planty is the best. These meals are delicious, nutritious, satisfying and healthy. I initially ordered so I would have healthy nutritious meals as I recover from surgery. For sure I’ll be ordering so that Planty meals become my daily nutrition. Highly recommend anyone to give these a try, you will not be disappointed.

17 de março de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your incredible review!

We are really pleased to hear our meals are helping you enjoy tasty, nutritious food!

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Absolute banger

Consistently tasty, very easy to use, and excellent service.

25 de março de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your review!

We are really pleased to hear you are enjoying the meals and finding everything easy to use. It is great to know our service has hit the mark as well.

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Really impressed

I have been really impressed with the quality, taste and variety of meals available. All with quality ingredients. The information about each meal is also very helpful (eg fibre, protein, vitamins).

Add to this excellent service and recycling - 5 stars don't seem enough!

20 de março de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

hank you so much for your kind review, Paul.

We are really pleased to hear how much you are enjoying the quality, taste and variety of the meals. It is great to know the nutritional information is helpful too, as that is something we put a lot of care into.

We are also glad our service and recycling efforts have stood out to you.

Thanks again for your support, it really does mean a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Delicious and easy!

Food is really delicious. Portion sizes are good and heating instructions are clear and easy to follow. I like that they have an option to return packaging to be reused.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Hi Caitlin,

Thank you so much for your review!

It is great to hear you are enjoying the meals and finding everything easy to prepare. We put a lot of thought into making the portions satisfying and the instructions simple, so it is lovely to know that is coming through.

We are also really pleased you have noticed the packaging return option, it is something we care a lot about.

Thanks again for taking the time to share your feedback.

The Planty Team

Classificada 5 em 5 estrelas

Tasty Food and great support

Shout out to Zoe <3

25 de janeiro de 2026
logótipo da Planty

Resposta da Planty

Hi Rishi,

Thank you so much for your lovely review!

We are so pleased you are enjoying the food, and we will be sure to pass your shout out on to Zoe, she will love that 💛

Thanks again for your support, it really means a lot to us.

The Planty Team

Classificada 5 em 5 estrelas

Delicious, nutritious and balanced meals

Amazing variety of meals to choose from. Excellent portion sizes. Every meal I’ve had has been delicious. High fibre and protein available to suit nutrition needs. Highly recommend.

24 de março de 2026
Opinião espontânea
logótipo da Planty

Resposta da Planty

Thank you so much for your kind words!

We are so happy to hear you are enjoying the variety and finding the portions just right. It is especially lovely to know the meals are helping meet your nutrition needs as well.

Hearing that every meal has been delicious really means a lot to us.

Thank you for the recommendation, we truly appreciate your support.

The Planty Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais