Plaster Coving Ltd Opiniões 272

TrustScore: 3 em 5

2,9

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Classificada 1 em 5 estrelas

Poor service! Let me buy 16m of coving, rang a day later to tell me there was none, and any other substitute would be 2 weeks. Asked for a refund and took over a week to get the money back into m... Ver mais

Classificada 5 em 5 estrelas

After removing some coving in a house we bought 3 years ago I struggled to match the coving to put right again. I found plaster coving ltd whom had a perfect match but unfortunately due to loca... Ver mais

Classificada 3 em 5 estrelas

The samples we ordered arrived quickly and we're great quality. However we had to cancel our main order as the lead in time was just too long. We were initially told two weeks due to our chosen coving... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante

Informação fornecida por diversas fontes externas

Plaster Coving Ltd of North Yorkshire are the UKs largest wholesaler of Decorative Plaster Mouldings. We started manufacturing decorative plaster in North Yorkshire and have now expanded nationally offering trade accounts and dealing directly. To get the trade price for your Plaster Coving, Plaster Cornices, Plaster Ceiling Roses and Dado Rails, please contact us on 01723 321 111.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

272 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Easy, reliable and professional business

I was very impressed by the level of communication, expertise and professionalism provided by Plaster Coving Ltd. They were fair and most helpful at the moment of the order and exactly on time with the delivery scheduled. The merchandise arrived exactly as expected and in perfect condition. Thank you ! Absolutely would recommend Plaster Coving Ltd to anyone!

14 de fevereiro de 2017
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Resposta da Plaster Coving Ltd

thank you for sharing your experience with us

Classificada 5 em 5 estrelas

Excellent Communication - Excellent Service - Excellent Delivery

Excellent Communication - Excellent Service - Excellent Delivery

Ordered for a second time from Plaster Covering Ltd and really impressed. Communication really excellent, by telephone and email. Our size of coving wasn't in stock but they were really helpful in finding a solution and didn't cause any delay. Delivery guy was also really nice!

5 de janeiro de 2017
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Resposta da Plaster Coving Ltd

thank you for your review

Classificada 5 em 5 estrelas

WONDERFUL

Excellent product, excellent price, wonderful delivery.

22 de dezembro de 2016
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Resposta da Plaster Coving Ltd

thank you

Classificada 5 em 5 estrelas

Quality Product Promptly Delivered

We were looking for coving for the sitting room that was more than just the basic curved type. Plaster Coving Ltd offer a huge choice but the website was well laid out and the measurements and design were very clearly presented, which eased the selection process. The coving was delivered by the company's own delivery service ensuring that this delicate product arrived undamaged. Now it is up and painted, the result is stunning. Highly recommended.

21 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Plaster coving

Great product, good communication about delivery with time slot given, I will definately use this company again.

18 de dezembro de 2016
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Resposta da Plaster Coving Ltd

Thank you for sharing your experience with us.

Classificada 5 em 5 estrelas

Great service!

Excellent service! Plaster Coving Ltd. has kept us up to date on progress of the order which arrived on time, well packed, not damaged and as expected. Highly recommended!

17 de dezembro de 2016
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Resposta da Plaster Coving Ltd

thank you

Classificada 2 em 5 estrelas

Coving

The delivery was good, but the coving came chipped and 2 lengths were completely split so not very good.

15 de dezembro de 2016
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Resposta da Plaster Coving Ltd

Good morning,
I am very sorry about this. I can assure you that this rarely happens but unfortunately due to the nature of the product sometimes the odd chip or crack can occur during transportation. That is why we always send some extra with every order.
In your case the extra might have not been enough to cover the actual damages but we would have been very happy to come and swap the damaged lengths very quickly.

Your order dates back to 6 weeks ago and this is the first time we hear about your trouble.

The paper work you signed at delivery time didn`t report any damages and we never received a call or an email from you to notify us.


At Plaster Coving Ltd we take all customer concerns seriously, but we cannot act on your concern if we are not aware of it.
Thank you

Classificada 5 em 5 estrelas

plaster coving

excellent communication and great customer service from start to finish and the coving arrived in the same week too

14 de dezembro de 2016
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Resposta da Plaster Coving Ltd

thank you

Classificada 5 em 5 estrelas

Great :)

They did a very good job.

14 de dezembro de 2016
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logótipo da Plaster Coving Ltd

Resposta da Plaster Coving Ltd

thank you

Classificada 5 em 5 estrelas

Magnolia plaster coving 110mm x 80mm

Laura was brilliant over the phone, very helpful. helped place the order and was very informative, delivery was punctual, the coving was exactly as expected, happy to recommend. order without any hesitation.

14 de dezembro de 2016
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Resposta da Plaster Coving Ltd

thank you for your review

Classificada 5 em 5 estrelas

Very good quality

Fast delivery of authentic plaster moldings - helpful team.

13 de dezembro de 2016
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Resposta da Plaster Coving Ltd

thank you

Classificada 5 em 5 estrelas

Excellent

Very good customer service,very good product

12 de dezembro de 2016
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logótipo da Plaster Coving Ltd

Resposta da Plaster Coving Ltd

thank you

Classificada 1 em 5 estrelas

Lying staff

I ordered Victorian Ogee coving and they clearly sent me the Medium traditional Ogee coving. I called to complain and the lady at the customer service kept making up different stories how they are both the same and that they cut off some of the display picture on their website for the Victorian ogee. I asked why they're priced differently then and she went on to say that it's dependent on what people want, but it's the same thing. Clearly it's a lie as they couldn't supply the coving I ordered. They have packed the wrong coving with the wrong product code and are claiming both the coving types are the same. Will never buy from them again and wouldn't recommend them.

9 de dezembro de 2016
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logótipo da Plaster Coving Ltd

Resposta da Plaster Coving Ltd

Good morning,

Many thanks for your feedback, it gives us the opportunity to investigate and make any changes.

Upon investigation I can confirm that you did indeed receive The Victorian Ogee coving you ordered. Having reviewed all of the relevant paperwork and the calls I can see that this was confirmed verbally with you and is correct on the paper work which you have signed. On further calls the product code as well as the measurements were checked and matched correctly to Victorian Ogee,

There appears to have been a misunderstanding regarding the Victorian Ogee and the Medium Traditional Ogee. They are the same style and profile but the size varies and correspondingly so does the price.

I am sorry you have felt mis-led but I can assure you that we have been transparent throughout our dealings with you and have supplied the correct product at the correct price.

Kind Regards

Plaster Coving Customer Service

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