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A collector who helps you collect! I am your Plastic Hero 💪🏻, I am here to save you, one deal at a time! 😂😂 /Cringe_off The idea of the shop is to let fellow collectors buy what they love without the hassle of importing and dealing with the uncertainty of customs fees and hidden charges. The majority of our stock is stored in our warehouse in Akihabara, Japan, however, we guarantee all of our deliveries to you will come direct from our UK HQ, so you will NEVER have anything shipped to you from overseas. If I don’t have it listed, send me a message as I also have the power to source almost ANY figure 💪🏼
Turnberry Drive, NE31 2EJ, Hebburn, Reino Unido
3,9
6 opiniões
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Extremely happy! At first I went into it a little skeptical, but the owner was so helpful and cleared my mind of any doubts instantly, communication and level of service was above and beyond, the figure arrived in great condition, after my first purchase I will become a regular customer, couldn’t recommend Plastichero enough!
Resposta da Plastichero
Thanks for the review! I appreciate you taking the time!
I can’t recommend him enough
Bought a Spider-man 3 Venom
Everything went amazingly well
The communication, packaging, shipping
I have no complaints
Buy from him
Resposta da Plastichero
Thanks for the review! I appreciate you taking the time!
I can't recommend this lovely shop enough. The stock is insane, and the customer service is spot on.
Resposta da Plastichero
Thanks for the review! I appreciate you taking the time!
Asked to return an item to this business through his eBay page. He was very unwilling to accept, claimed he had his own special terms and conditions contradicting basic UK commerce laws, and only accepted the return once I said I would get eBay involved. Once the item got back to him, he then, clearly bitter and angry about having to refund me, spammed me with images of the item claiming my complaints where ridiculous. I bought another item from him, without realising it was the same eBay seller, and the item arrived damaged in a smashed up box. I contacted him about the damage, and he resorted to insulting my intelligence and being rude and aggressive. He only relented and accepted the return once again only after I threatened him with getting eBay involved. Instead of leaving it there he continued to contact me, obviously very much angry about having to yet again refund me for sending me dodgy products. The interaction should have stopped after I said “thanks” but he continued to be passive aggressive towards me. One message he sent contained offensive language and was quickly removed by eBay, so he sent it again with the language (and embarrassing emojis) removed. After I had the final say, telling him that ignoring problems is not a good way to run a business, he blocked me on eBay, Instagram and apparently found my Facebook account and blocked me there. Very aggressive, mean spirited and difficult seller. He’ll try to con you into waiting months for replacement parts, only to not deliver and by that point your return window is closed. Scam seller. Do NOT buy from him.
Edit: neither figure was in good condition, he’s still mad about it. Tried to get my review taken down for containing “illegal content”. Laughable.
Resposta da Plastichero
As a fellow collector it can be quite easy to get too passionate about what I love, when first starting out, I used to speak to every single person who wasnt happy with their order for whatever reason (as I provide a full aftersales service) and I have been known to get upset when people try to take advantage, esp when just starting out, but this guy just wasnt interested in any help whatsoever.
He sent TWO brand new figures back to me claiming they were either broken or faulty and BOTH of them were perfectly fine without ANY issues at all. I suspect a little bit of buyers remorse here as even after I offered to swap parts with MY OWN PERSONAL copy, he wasnt interested.
He sent the figures back and BOTH TIMES, there was absolutely NOTHING WRONG with each figure, he contacted me via eBay as thats where he bought them (not on my website) to send the figures back and I only sent him 4 messages and 3 of these were photos showing him of the issues he reported that DID NOT EXIST?!?! So continuing to message and being passive agressive is a little incorrect and a slight exaggeration lol
Just check out my eBay feedback which is AMAZING, this guy tried to also tarnish my good name via Ebay too, but they removed the feedback as they read through our conversation they 100% agreed with me.
The figures this guy lied about and said were broken, were resold as open box "seconds" cheaper, to two different buyers who have since left me positive feedback on ebay and are over the moon with their purchases.
Its a shame this buyer has gone to the trouble to search me out on here just to leave this feedback, however, I have looked at his profile and its not the first time he has done this to other places.
Anyway, he has been bloked from the store now and is not allowed to buy from me again.
As I have said, please feel free to check out my eBay store as I have over 2000+ sales and 1500 100% positive feedback, I provide a full aftersales/aftercare service, 100% guarenteed peace of mind.
https://www.ebay.co.uk/str/plasticherouk
It all speaks for itself 😎
Brilliant service fast shipping and well packaged,happy recomend and will be ordering again , the sawtooth studios blade is fantastic
Resposta da Plastichero
Thanks for the review! I appreciate you taking the time!
Extremely knowledgeable on all things figures! You can tell he has a real passion for what he does, highly recommend.
Resposta da Plastichero
Thanks for the review! I appreciate you taking the time!
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