Ordered an Indian banquet for two from Oriental Club via plateaway. Delivery company do not confirm time slot but I was in anyway. Parcel arrived, very well packaged and each item clearly labeled wi... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered an Indian banquet for two from Oriental Club via plateaway. Delivery company do not confirm time slot but I was in anyway. Parcel arrived, very well packaged and each item clearly labeled wi... Ver mais
A empresa respondeu
I ordered the Bamboo Sushi kit as an anniversary present for my Brother and Sister in Law. Plateaway customer service is phenomenal. They accommodated my special requests, kept me informed regarding t... Ver mais
Roast chicken tender and well-flavoured but needed longer than the suggested time. Roast potatoes very tasty. Roast vegetables spoilt by hard-centred parsnips where the core had not been removed. Caul... Ver mais
A empresa respondeu
I had the most wonderful experience with plateaway. After a slight delivery mix up (my end - not through the service) an incredibly helpful and just lovely customer service team called me to talk... Ver mais
A empresa respondeu
Your Favourite Restaurant Meal Kits Delivered To Your Door
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Food from hard rock was excellent as always - fresh , all ingredients needed provided and great value for Monday.
Free hard rock bag that came with it has been stolen by my daughter (4) , she loves it.

Resposta da Plateaway
Not the ideal scenario but the support has been second to none!
Been a pleasure to deal with everyone at Plateaway and it hasn't deterred me from ordering from you again.
Pats on the back and ice-creams all round!

Resposta da Plateaway
I ordered for national burger day but unfortunately they could not fulfill order so they delivered a week later and were promised extras for inconvenience. The extras didn’t arrive but plateaway arranged for me to receive the same order again for free. Excellent service. Thank you.

Resposta da Plateaway
I have been a loyal customer of Plate away over the past 4 months. The team has been fantastic, meals delivered on time and overall great service. I would recommend to anybody looking to try something new, try a different restaurant or cook a lovely restaurant standard meal.

Resposta da Plateaway
Burger order came squashed and poorly packaged by Eds Diner. Plateaway immediately reached out to me, sincerely apologized and offered to replace the order for free without any hassle. Brilliant customer service and replacement product was great. Will definitely be using plateaway from now on.

Resposta da Plateaway
Excellent. Easy to use and guidance was impeccable. 10/10 experience and would highly recommend to any couples for a fun night in!

Resposta da Plateaway
Have used Plateaway several times over the last year and have been really impressed every time. The choice of kits/restaurants is great and their customer service is fantastic. I had an issue with my last order (no fault from Plateaway) and they responded so quickly and were brilliant in helping to resolve with the restaurant. Can't recommend them enough and will continue to order through them in future!

Resposta da Plateaway
I’ve used Plateaway for takeaway meal kits both in and now sort of out of lockdown.
They have an amazing list of really tasty, interesting and responsible places/restaurants (tried Ceru and Bancone, both delicious!). Also really good prices!
I Had an issue with one of the kits that was completely self caused by and the plate away team couldn’t have responded quicker or done any more (even though I had messed up and there wasn’t an issue). The co founder Lewis even contacted me directly by phone and bent over backwards to fix it.
All in all a great service and great food! Hats off to Plateaway and the Restaurants that work with them. Would recommend and will use again even without lockdown.

Resposta da Plateaway
Fantastic company & fantastic meals- highly recommend

Resposta da Plateaway
Great service, great product. The instructions were clear and straightforward and the ingredients were top quality.

Resposta da Plateaway
Exceptional company! My orders always arrive quickly & well presented. Would highly recommend!

Resposta da Plateaway
Amazing company, my orders always arrive on time and the customer service is fantastic!

Resposta da Plateaway
Ordered The shake shack kits for 4 what an excellent experience was given order updates throughout kit was excellent quality and value tasted just like the restaurant I love being able to order my favourite restaurants at home same what a wonderful idea thank you Plateaway ☺️

Resposta da Plateaway
Ordered the DIY patty & bun kit. It came so fast, so easy to follow and DELICIOUS. Literally as good if not better than in the restaurant. Such a fun activity to do as a couple of if you want a night in with a twist! Highly recommend

Resposta da Plateaway
My Passo pizza was delicious!! Customer service super quick to respond to queries too (as it was my first time ordering). A very happy customer, will definitely be back

Resposta da Plateaway

Resposta da Plateaway
Words cannot express just how pleased I've been with my entire experience at Plateaway.
I recently stumbled across their website after looking for something to celebrate my 30th Birthday. I ordered a few different meal kits from Carluccio's, Hard Rock Cafe and Ed's Diner. After ordering, I decided to email Plateaway to let them know that I needed all the kits to arrive at the same time for my Birthday. Within minutes, I got a telephone call from Emily who couldn't have been more helpful if she tried.
My order arrived the day before my Birthday and I was excited to unpack everything and put it in the fridge for the next day.
Preparation was a breeze and everything was absolutely amazing. I'd really like to thank everyone at Plateaway for a fantastic service and for helping to make my Birthday so enjoyable. I've already ordered again and I'm going to make sure I tell everyone just how great you are!

Resposta da Plateaway
We ordered the Bancone kit which arrived on time and with super easy instructions. It was delicious!

Resposta da Plateaway
Amazing service!
After a small glitch from the restaurant Plateaway saved the day - fantastic customer service above and beyond the call of duty

Resposta da Plateaway
I was unsure about when my order was arriving as I had accidentally given then my wrong email address so I sent them an email asking them for details and they responded within 5 mins, when parcel arrived I thought one of the ingredients was missing, it wasn’t it was my error, so I sent them another email, again an immediate response, very helpful and very efficient

Resposta da Plateaway
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