Playamo Opiniões 

301
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to mention that I continue to have an amazing experience at Playamo Casino, thanks to my wonderful VIP manager Stacey. She always makes sure that I am well taken care of and she is alw... Ver mais

Classificada 1 em 5 estrelas

I tested it for two weeks with a $1,000 sponsorship. It's always the same thing: once you reach $150, no machine wins anymore, and you drop back to zero. I always test three identical machines at thre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time playing on this site and all of it was great. Customer support were over helpful. PROMPT response and engage the correct answers everytime. Withdrawal process was easy, and any issues wer... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Full scam. First of all, I used a specific email address on signup and they sold my data to other online casino's. I now get 10-15 emails per day with the address ONLY THEY HAD. Upon winning,... Ver mais

Informações sobre a empresa

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  2. também em
  3. Casino online ou agente de apostas
  4. Instrutor de jogos de azar

Escrito pela empresa

PlayAmo Online Casino is your ultimate online gaming platform, offering an exhilarating mix of slots, table games, and live dealer experiences. Dive into the ocean of endless entertainment where top-tier game selections and generous bonuses await, ensuring every player a chance to win big and have fun. Join PlayAmo and elevate your gambling journey to a whole new level 🎲!


Informações de contacto

Informação importante

3,9

Bom

TrustScore: 4 em 5

301 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(301)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

🇬🇧🇩🇪 Players should be cautious – serious data protection and player protection concerns Spieler sollten vorsichtig sein – ernste Datenschutz- und Spielerschutzbedenken

🇬🇧
After submitting an official GDPR data access request to PlayAmo Casino, I received only a partial response.
Although the first reply came quickly, it was never complete, even after several follow-ups and despite the involvement of the Data Protection Authority.

The case has now been forwarded for further review to the Data Protection Commissioner in Malta,
who is now officially involved in examining the processing and sharing of personal data between the connected casino operators.

This raises serious concerns about how personal information is being used and possibly shared within the wider network,
which may not comply with GDPR principles.

Furthermore, the topic of responsible gambling seems to be treated with complete disregard.
Despite several clear self-exclusion requests and visible signs of gambling addiction,
the casino continued to send bonus and free spin offers,
which only worsened my condition and caused severe psychological and financial harm.

Players should be extremely cautious before registering or depositing any money on this platform.

🇩🇪
Nachdem ich eine offizielle DSGVO-Datenauskunft bei PlayAmo Casino beantragt hatte, erhielt ich zwar rasch eine erste Antwort, diese war jedoch nie vollständig – auch nicht nach mehrmaligen Nachfragen und trotz der Einschaltung der Datenschutzbehörde.

Der Fall wurde inzwischen an den maltesischen Datenschutzbeauftragten weitergeleitet,
der nun offiziell in die Überprüfung der Verarbeitung und möglichen Weitergabe personenbezogener Daten zwischen den verbundenen Casinobetreibern eingebunden ist.

Dies wirft ernsthafte Fragen darüber auf, wie persönliche Informationen innerhalb des Netzwerks verwendet oder geteilt werden,
was mit den Grundsätzen der DSGVO nur schwer vereinbar scheint.

Darüber hinaus wird das Thema Spielerschutz offenbar völlig ignoriert:
Trotz mehrerer klarer Selbstsperrwünsche und offensichtlicher Anzeichen von Spielsucht erhielt ich weiterhin Bonus- und Freispielangebote,
was meinen Krankheitsverlauf psychisch wie auch wirtschaftlich erheblich verschlimmert hat.

Spieler sollten äußerst vorsichtig sein, bevor sie sich auf dieser Plattform registrieren oder dort Geld einzahlen.

9 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Truth,

Thank you for this extremely serious feedback. We are deeply concerned and apologize for the failures you've described. A failure to honor a self-exclusion request is a critical error, and your concerns about our GDPR compliance are being treated with the utmost urgency.

We have forwarded your review and contact details directly to our Data Protection Officer (DPO) and our Head of Responsible Gambling for an immediate and full investigation. This is not our standard, and we will be addressing it.

Sincerely,
Playamo Casino Team

Classificada 1 em 5 estrelas

BIGGEST SCAM

BIGGEST SCAM

AVOID

I DEPOSITED MONEY. THE DEAL WAS FREE-SPINS AFTER DEPOSITED I NOTICED I WASN’T CREDITED AND I CONTACTED SUPPORT THEY TELL ME I WASN’T ELIGIBLE.

Update tried to withdraw now asking for id after it was approved seams they don’t want to pay out don’t feel comfortable sending my id to a company with bad reviews.

I sent my id 3 three times they use every excuse. still waiting it feels like as everyone says they will pull any excuse they can find. and keep you waiting.

I got the money in the end crazy long it took. FREE SPINS ARE A SCAM THOUGH DONT REMOVE BONUS ONCE USED

Scam company stay away

16 de outubro de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Aiden Suntup,

We are extremely concerned to read your review and sincerely apologize for the unacceptable experience you've had with both your bonus and your withdrawal.

It is not our standard to reject verification documents multiple times, and we understand your serious frustration. This case requires an immediate and urgent escalation.

Please email our complaints manager . They will personally investigate the failed bonus and the verification block to ensure this is resolved.

Sincerely,
Playamo Casino Team

Classificada 1 em 5 estrelas

i deposit and i find out they doesnt…

i deposit and i find out they doesnt have betting on their site. ( my fault ) i try to withdraw and they says they want me to verify my with id of name and then my adress from a bill 3 month old? i try to explain i doesnt get bills with post sent and its hard for me to show anything with my adress on except for ids or that my adress is visible on my bank account. And after some chat in the live section they banned me i cant log on. i am still waiting for them to reply and send me back my 1.000 euro

4 de outubro de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Mr Doreng,

We sincerely apologize for the highly frustrating experience you had, which led to your account being banned. It is unacceptable that you were unable to get clear answers and that you are still waiting for your €1,000 refund.

We acknowledge that the verification requests (like non-postmarked bills) can be difficult to meet. Your case needs immediate attention, especially since the account was banned. Please email our support team with your registered email address and Player ID. We will investigate the ban reason and ensure the status of your €1,000 is resolved and communicated immediately.

Regards,
Playamo Casino Team

Classificada 5 em 5 estrelas

One crazy night gambling

Well, one Saturday night, at one o’clock in the morning I was playing slots in my bed, I put the last of my play money I had aside into playamo, 200 dollars. I started playing some games I hadn’t played before. I won a couple hundred dollars after playing for about an hour, I decided to up the bet to 12 dollars a spin. Just as I was about to call it quits I hit this screen of elves and wilds and the winner screen popped up and the number kept climbing and climbing. Confused and amazed at the same time I watched the number climb to 19,500 dollars !!!! . I couldn’t believe it. I then continued to grow that amount over the next couple of hours to 45,000 . I finally decided to call it for the night, my shirt was sweaty, my smile was ear to ear. My heart beating fast. I will never forget that night . I withdrew parts of the amount over the next 2 weeks, which was annoying having to wait and slowly take the money out but I believe that issue has been fixed now. Stacey my vip manager was nothing but helpful, lovely and really good at her job, a pleasure to deal with.
It’s been 5 or 6 years I’ve been playing on and off. You can win really big at this casino and they will pay you. I know that is the main concern of anybody gambling online. But put your mind at ease . If you are going to put money somewhere make it playamo. Troybk123 out

4 de outubro de 2024
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Troy H,

Wow! Thank you for sharing such an incredible and memorable story about your $19,500 win turning into $45,000! It truly makes our day to hear about life-changing moments like this. We are glad to hear that Stacey, your VIP Manager, was nothing but helpful and a pleasure to deal with during your subsequent withdrawals. Your trust and loyalty over 5 or 6 years mean everything to us.

We're happy to have put your mind at ease and hope you have many more unforgettable nights!
Playamo Casino Team

Classificada 1 em 5 estrelas

"Ich habe im Casino mehrfach gespielt…

"Ich habe im Casino mehrfach gespielt und insgesamt mehrere tausend Euro verloren. Leider habe ich nie einen Gewinn erzielt, und daher bin ich sehr enttäuscht von meiner Erfahrung. Aus diesem Grund vergebe ich nur einen Stern."

1 de julho de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Hello Alija,

We are truly sorry to hear that you have had such a disappointing experience with Playamo Casino. We understand your frustration at having played multiple times and lost a significant amount of money without achieving a win.

We want to assure you that the outcome of all our games is determined by a certified Random Number Generator (RNG) to ensure fairness, and we cannot influence the results.

We encourage you to review our Responsible Gaming tools, which allow you to set limits on your deposits or losses. If you would like to discuss this further or need assistance setting those limits, please contact our support team directly.

Thank you for your feedback.

Sincerely,
Playamo Casino Team

Classificada 5 em 5 estrelas

Great casino -their VIP service is leading in the industry.

Great one casino
No withdraw issues, great game options.
The VIP service is top notch - my VIP manager Ilona is very responsive, personable and sends me great perks!
I have been a player for 3 years and have had nothing but a great exceptional experience compared to other online casinos.

9 de setembro de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Hello JOELENE,

What a fantastic review! We're delighted to hear you consider Playamo a great casino and have had nothing but an exceptional experience over the past 3 years.

It's wonderful that you find our VIP service top-notch and that your VIP manager, Ilona, is very responsive and personable. We're proud to have her on our team! We're also glad you haven't had any withdrawal issues and enjoy our great game options.

Thank you for your loyalty and kind words!

Warmly,
Playamo Casino Team

Classificada 5 em 5 estrelas

the site is perfect as is

the site is perfect as is. You are the only casino I play at because you are by far the best site. The service is impeccable and above all we have the best VIPs to serve us. You are the best 😉❤️‍🔥

28 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Customer,

Thank you for your fantastic review! We are so happy to be the only casino you play at and that you consider us "the best." It's great to hear that our service is impeccable and that you appreciate our wonderful VIPs.

You're the best! 😉❤️‍🔥
Playamo Casino Team

Classificada 5 em 5 estrelas

The best customer service around

Great range of games, reliable software and good player benefits … but what sets this casino apart from the competition is the customer service. My vip manager (Olivia) looks after me time and time again and makes things like the withdrawal process easy and straight forward. I love the personalised service and dedicated host - that make me feel like a valued customer. Highly recommend

29 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear James P.,

What a fantastic review! We're so glad you're enjoying our great range of games and good player benefits, but we're especially proud to hear that our customer service sets us apart. It's wonderful that your VIP manager, Olivia, looks after you and makes things like the withdrawal process easy and straightforward. We love providing that personalized service!

All the best,
Playamo Casino Team

Classificada 5 em 5 estrelas

Great games and user friendly platform

13 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Beau Millar,

We're delighted to hear that you love our games and find our platform user-friendly! It's fantastic that we meet your expectations on both fronts.

Thanks for your kind words!
Playamo Casino Team

Classificada 5 em 5 estrelas

Best online pokies I’ve played

Best online pokies I’ve played, massive range of games and easy to navigate through the menus. Have a very smooth withdrawal process.

21 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Kathleen Foot,

That's a fantastic review! We're so pleased you consider us to have the best online pokies you've played. It's great you appreciate our massive game range, easy navigation, and very smooth withdrawal process.

All the best,
Playamo Casino Team

Classificada 4 em 5 estrelas

Been playing for years only issue I…

Been playing for years only issue I have is how long it takes to get a reply from the VIP manager

20 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Andrew Fraser,

We appreciate your loyalty and feedback after playing for years. We're sorry to hear about the delays in getting a reply from your VIP manager. We're actively working to improve communication times to ensure our members receive prompt service.

Thanks for your valuable input!
Playamo Casino Team

Classificada 4 em 5 estrelas

Great casino

Great casino, good games V.I.P manager's are good. Just wish it was a faster pay out. It would then be perfect.

19 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Tara Huriwaka,

Thanks for your kind words! We're glad you find us a great casino with good games and good VIP managers. We've noted your wish for faster payouts to make us "perfect," and we're always working to streamline our processes.

Wishing you the best,
Playamo Casino Team

Classificada 1 em 5 estrelas

They just look for excuses to avoid paying winners.

Terrible Experience – Winnings Confiscated

I deposited €430 from my own bank account (no bonuses) and won €4,000. When I tried to withdraw, PlayAmo suddenly closed my account and confiscated my winnings.

At first, they claimed it was because of “restricted countries,” but Germany is not restricted in their Terms and Conditions. Later, they told Casino Guru it was because of a “wrong name” on my account.

The funny thing is, the incorrect name wasn’t intentional — it was a registration mistake I didn’t notice at the time. I even contacted live chat, and they told me it could be corrected. Despite this, they still closed my account and refused to pay.

My deposit came from my real bank account under my correct name, proving I was not trying to cheat. PlayAmo’s inconsistent and unfair treatment shows just look for excuses to avoid paying winners.

19 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Wade,

We are deeply concerned and sorry to hear about your frustrating experience and the serious claims you've made. We want to assure you that Playamo is not a scam, and we take all complaints—including those on other platforms—very seriously.

We understand your frustration with the inconsistent reasons provided. We need to investigate your specific case thoroughly to understand the full circumstances and why your winnings were confiscated. Please refer to our responses on Casino Guru, as we will be communicating directly there to resolve your complaint.

Sincerely,
Playamo Casino Team

Classificada 5 em 5 estrelas

Playamo is my choice of casinos as it's…

Playamo is my choice of casinos as it's trustworthy simple easy deposit withdrawl options a awesome selection of games and promos and my vip manager Lera is absolutely awesome and very helpful

19 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Alvin Curtin,

What a fantastic review! We're thrilled to hear that Playamo is your casino of choice and that you find us trustworthy with simple, easy deposit and withdrawal options. It's also wonderful that you find our VIP manager, Lera, to be absolutely awesome and very helpful.

Cheers,
Playamo Casino Team

Classificada 1 em 5 estrelas

Stay Away from Playamo

Anytime I’ve tried to withdraw they ask to verify everything again.
I’ve done this 2-3 times now which was very annoying.
Latest time they refused to pay and confiscated my winnings because they said I better over $8AUD, I could only find where I betted at $7AUD.

I’d stay away from this company.

They have been far from helpful on all occasions, the chat / support is a bot.

Thanks,
Matt Riseley

15 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Matt Riseley,

We're very sorry to hear about your frustrating experience with repeated verification requests and the confiscation of your winnings. This is certainly not the service we aim to provide, and we apologize for any miscommunication regarding your bets.

We take your allegations of being a "scam" and having "bot" support very seriously. Please contact our support team directly with your account and transaction details. We are committed to thoroughly investigating this matter and resolving the issue for you.

Sincerely,
Playamo Casino Team

Classificada 5 em 5 estrelas

amazing casino

I've been playing at Playamo for quite a few years now and have had a great time there. I've hit some really big wins, won many tournaments and have received so many bonuses I couldn't count them. They have been around for a long time and are very professional and helpful. quick cashouts and wonderful VIP managers are my favorite part of being a lontime loyal member of Playamo.

14 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Joey,

What an amazing review! We're thrilled you've been playing with us for years and have had such a great time. It's fantastic you've had big wins, won tournaments, and received countless bonuses. We're especially happy that our quick cashouts and wonderful VIP managers are your favorite parts of being a loyal member!

Cheers,
Playamo Casino Team

Classificada 5 em 5 estrelas

Amazing online casino

I have to say I love this casino site, not only cause it’s physically appealing to the eyes and great slots/providers but because it has the most wonderful amazing vip program with the most incredible vip managers you could ever ask for! Fast payout as well as many option to deposit. If your not with this casino yet make sure you sign up because you definitely won’t regret it!!!

1 de janeiro de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Stephanie,

We're so happy you love this casino site! It's fantastic that you find it visually appealing with great slots and providers. We're especially proud of our incredible VIP program and the amazing managers you've encountered, along with our fast payouts and many deposit options. Thanks for your strong recommendation!

All the best,
Playamo Casino Team

Classificada 5 em 5 estrelas

The oustanding games list and fluent…

The oustanding games list and fluent gameplay.
The best live chat and customer service of any casino is by far ahead of rival companies

15 de agosto de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Nicky,

What a fantastic review! We're delighted you find our games list outstanding and gameplay fluent. It's great to hear you consider our live chat and customer service the best of any casino and that we're far ahead of rivals. Your feedback means a lot!

Best regards,
Playamo Casino Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, Always great games hours of fun! I've been a member for 6 years now I highly recommend!

30 de julho de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Sammy,

What a wonderful review! We're thrilled you've been a member for 6 years and continue to have fun with our games. It means so much to us that you highly recommend us and consider our customer service excellent.
Thank you for your fantastic loyalty and kind words!

All the best,
Playamo Casino Team

Classificada 5 em 5 estrelas

I've been using Playamo Casino for several years now

I've been using Playamo Casino for several years. Olivia has been my VIP contact for a few years as well and has been awesome to work with. Greatest casino so far with the seamless and quick cash outs.

30 de julho de 2025
Opinião espontânea
logótipo da Playamo

Resposta da Playamo

Dear Sam,

It's fantastic to hear you've been a loyal player for several years! We're so proud that your VIP contact, Olivia, has been awesome to work with. It's also great that you consider us the "greatest casino so far" thanks to our seamless and quick cashouts.
Thanks for your incredible loyalty and feedback!

Warmly,
Playamo Casino Team

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