Playaone Opiniões 80

A splendid little local store who are very enthusiastic about supporting the games they play! They've done great work for the community over the summer, and are always hospitable!

Really good day. Professionally ran. Great activities. Thanks!

Awesome shop, love the atmosphere always friendly staff who always make time to talk to customers and answer questions. My 7yr old daughter loves visiting for the pokemon card machine.

My son absolutely loves these sessions
⭐️🌟⭐️🌟⭐️

Went to the shop for advice about Pokémon cards for my son. As he was wanting some of his collection grading.
Spoke at length with Gary about different companies and based on the information he provided went and found a company that I felt confident sending some cards to.

Great service everytime I have used these.

Staff and Store excellent , Even if they didn’t have what you want , Going out of there way to make me a Team Rocket set , Legends

Very welcoming and a great supply of lego!

Easy to use and stuff arrived not more to ask for

Place was amazing. Staff were lovely and very approachable, there was a diverse selection of products to browse and choose from: TCG cards, video games, figures etc and everything is really nicely priced and affordable. Would definitely come again.

Fantastic service, great product and a great price :)

Garry is a brilliant instructor. Taught me how to make a pokemon deck

A great shop with friendly knowledgeable staff and a wide range of gaming products.

Great shop with kids clubs and really friendly helpful staff. Son loves going in!

Got a very abrupt and quite disturbing phone call after 5pm after waiting 3 days for them to deliver 3 miles and paying nearly 6 pounds. They explained previously it wasn't their fault with 2 different explanations, which they didnt phone me to explain, i had to phone them, which i did politely and courtesly. However The phone call well after 5pm from them today went as follows "I'm rude and abusive towards their staff" when I have never been at all. The ridiculous thing is they forgot to send me 3 games and gave me a foreign snes game that won't work in UK but acted like they'd done nothing wrong and im abusive?!. When I asked if I could speak my word on the phone I was treated to him laughing slightly and saying "well".. I remained polite and all i had done was said " really?" in an email in asking what was going on with my final delivery. Instead I was treated to complete scorn. I'm sorry but the 2 people I've seen in charge love to upset the customer and I'll be happy when the place closes like the rest of the earlier game shops in Guisborough. This isnt even the first time ive been subjected to nasty and bitter reasoning from them. Id gladly elaborate further. The ridiculous thing is whilst always remaining completely polite apart from the one "really?"in my latest email i've spent literally hundreds each time at the shop. Yet they still treat the customer like thid? They must not need the money? Oh and they also play modern country music with foul F words and very vulgar explicit foul language in the day time too. Nice place eh? Coming from a good guy... please AVOID!!!!! Nasty place. Plus their website barely gets updated, or their games ever get stocked up, they seem obsessed with Pokemon over anything else but will tell you they are not. I've waited literally 2 months for some new games in the shop. Oh and if you do find something online, don't be surprised if they then refund you because despite their meagre stock, they still can't update what's available. Laughable without a doubt, I mean even the name Playaone? What does it even mean Player one? Would have been better to call it that really wouldn't it? Anyhow I digress, the whole place is an unapologetic place AVOID at all costs. I've edited this and written a 2nd review today too as Playaone have flagged this one as offensive so may be taken down. I can't find anything bad or any lie in it so it's a shame they don't see their attitude towards me as offensive as the reality of my post.

Fab service as always. Great staff

Pokémon card game training
First time for our boys, they found it friendly and ideal being aimed at new players

They already want to go back again

Amazing customer service from all the staff have visited multiple times and always enjoyed going. Great communication between customers and staff as well which has shown to be more than helpful when pre-ordering items

Excellent little shop with a pair of nice knowledgeable blokes running the place