Playoda Casino Opiniões 49

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Yesterday I wrote A 1 star review because I had been waiting over 48 hours for any kind of response from their support staff. I am changing this to three star today because they did respond after that... Ver mais

A empresa respondeu


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good experience and smooth gameplay

I’ve had a positive experience using this platform so far. The games run smoothly, the interface is easy to navigate, and deposits were quick and straightforward. I also like the variety of slots and bonuses available.

Overall, it has been an enjoyable place to play, and I would recommend it to others who are looking for a simple and entertaining online casino experience. I hope the platform continues improving and maintaining a good service for players.

24 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good casino

Good casino for crypto users, should work on improving support time

15 de fevereiro de 2026
Opinião espontânea
logótipo da Playoda Casino

Resposta da Playoda Casino

Dear Client,

We apologise for the inconvience, our team is looking at your request and the matter will be treated with priority.

Classificada 3 em 5 estrelas

Yesterday I wrote A 1 star review…

Yesterday I wrote A 1 star review because I had been waiting over 48 hours for any kind of response from their support staff. I am changing this to three star today because they did respond after that review but I'm still waiting for my withdraw to happen and after being told that I was able to withdraw after passing their KYC it was rejected again. On the other hand their site runs very smooth without any delays or 404's. The layout is nice and easy to navigate but their support needs a lot more work. It claims 24/7 live support but its a ticket system and in 4 days I've had 1 response back. I would love to give a higher rating but they need to work on their customer support respond times.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Playoda Casino

Resposta da Playoda Casino

Thank you for your feedback.

As mentioned in our email, we sincerely apologize for the inconvenience you experienced. All funds were sent via the Solana network within 48 hours of your request. While the issue was resolved, this is not the level of service we aim to provide, and we are actively working to improve our processes to ensure a smoother experience in the future.

We appreciate your understanding and hope to serve you better going forward.

Classificada 1 em 5 estrelas

Withdrawal not processed after KYC

After winning on the platform, I completed full KYC verification successfully and requested a withdrawal.

Following the withdrawal request, my account was blocked during a review and the withdrawal was never processed. My 150 balance remains unpaid, and no clear explanation or decision regarding the funds has been provided.

Support initially stated the case would be escalated, but there has been no response by email, ticket, or live chat for several days.

I understand an operator may choose to close an account, but withholding verified funds without communication is not acceptable. I am still waiting for the remaining balance to be released or for a clear written decision.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Playoda Casino

Resposta da Playoda Casino

Dear Chantal,

thank you for sharing your feedback.

After a thorough review of your account activity, we identified a violation of our Terms and Conditions (article 9.4), which strictly prohibit the creation of multiple accounts using the same IP address in order to abuse promotional bonuses.

As per our policy, no winnings were withheld unfairly. Your original deposit was fully refunded and made available for withdrawal.
Following this process, the duplicate account was closed in accordance with our rules.

We always aim to act transparently and fairly while protecting the integrity of our platform.
For any further clarification, our support team remains available through official channels

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais