Appalling customer service. Despite reaching out on several platforms for help I’ve had no response from Pleese and still haven’t received my order from weeks ago. Royal Mail tracking says I refused t... Ver mais
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Leia as opiniões dos outros
Placed an order on 7th Dec. On the website it states in the FAQ's they take 24hours to send out, on the confirmation email it states a week before send out. I waited until the 10th and emailed asking... Ver mais
What a bump! Purchased Pleesecake Double Chocolate tub - was basically just a tub of cheap soft chocolate ice cream that looked like something my cat left in his litter box. How this is described as ‘... Ver mais
Ordered the Christmas selection and they are gorgeous. The festive flavours were subtle enough to add to the underlying yummy taste rather than overpower them. Delivered in packaging that means they... Ver mais
Informações sobre a empresa
Escrito pela empresa
Pleesecakes Wholesale Ltd is a dessert company like no other. Founded in early 2017, by painter-decorator Joe Moruzzi, turned cheesecake connoisseur, who is building an empire on the much loved dessert. Pleesecakes is a young, honest and passionate brand with a big voice. We like to ensure that we are heard in all realms ensuring that boundaries are pushed whilst creating disruption. We are encouraging ‘the cheesecake movement’ through our brand. This being the development of personality and innovation to the current dessert sector and bringing it into the modern, evolving world. Our products are instantly recognisable through their quality, quirkiness and ability to keep up with current trends to create an experience for our consumers like no other. #pleesecakesnotcheesecakes
Informações de contacto
17 Trowers Way, RH1 2LH, Redhill, Reino Unido
- 01737210254
- info@pleesecakes.com
- pleesecakes.com
2,1
Mau
85 opiniões
Sem histórico recente de solicitação de opiniões
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First time ordering
First time ordering. Delivery dead on time. Look and taste perfect.
8 de maio de 2022
Delicious cheesecakes and well packaged
6 de maio de 2022
Gorgeous!
Gorgeous. Well packed, quick delivery (shame about using DHL, would prefer DPD). Would also like more flavours so I can buy more!
2 de maio de 2022
Courier issues
Unfortunately my experience wasn’t great although the produce is good quality.
DHL delayed delivery so although ordered on 25/3 didn’t get my order until 8/4!
Missed a family dinner. Very disappointed.
14 de abril de 2022
Fantastic customer service
Fantastic customer service. Thank you so much to Emily who replaced an order following an issue with the delivery thanks to DHL!!
I can’t rate the freezecakes though as they were a birthday gift but I’ve heard they were devine.
5 de abril de 2022
Arrived on time
Arrived on time, packed so well and looked lovely. Little pricey though but great for a special occasion
5 de abril de 2022
Quick delivery and really nice!
Quick delivery and really really really tasty! I bought the taster selection. It’s a little highly priced but it is definitely good quality and a treat worth having!!
4 de abril de 2022
Really good service
Really good service. Needed to adjust my order and they got back to me the same day. Can't wait for my order to arrive.
30 de março de 2022
Full 5 Stars
The whole pleesecakes experience was superb! The taste insane. We will definitely be ordering again!
21 de março de 2022
Freezecakes are quite simply out of…
Freezecakes are quite simply out of this world delicious. Thats all i have to say on the matter. Delivered very promptly as well.
20 de março de 2022
Absolutely amazing
Absolutely amazing, I collected my order, had to wait 10 mins and they were so apologetic and added a little extra to my order, ablove and beyond
13 de março de 2022
Ordered the frozen cheesecakes and they…
Ordered the frozen cheesecakes and they arrived on the requested day in good condition. They really are lovely and we'll definitely be ordering more.
13 de março de 2022
Ordered for my sons birthday
Ordered for my sons birthday, liked that you are able to pick a specific delivery date. Haven’t actually got to try them personally but they look fantastic and he says they are really good. Hopefully will receive some for my birthday 😜
13 de março de 2022
Totally delicious cheesecakes
Totally delicious cheesecakes! The moment I started eating it I knew I’d be ordering again again in the future! I have to try all of them eventually!
9 de março de 2022
Amazing on so many levels
Amazing on so many levels! So pleased we have discovered you!
5 de março de 2022
The cakes arrived late and partially…
The cakes arrived late and partially defrosted and soft. The cheesecakes were fairly average in flavour and texture but the chuffed were good
18 de fevereiro de 2022
Resposta da pleesecakes.com
Hi April,
We're really sorry to hear that you've had an unsatisfactory experience. Please feel free to email us and a member of staff will look into the matter
Thanks
Delicious as usual!
18 de fevereiro de 2022
I ordered the valentines bundle and it…
I ordered the valentines bundle and it was amazing!!! From order to delivery to taste everything was perfect.
14 de fevereiro de 2022
Absolutely brilliant 10 stars ⭐️
Absolutely brilliant! My stepdaughter was over the moon with her mini pleesecakes we ordered for her birthday. From ordering to delivery everything was spot on.
Will definitely be ordering again in the future
4 de fevereiro de 2022
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