Yes after an initial large hiccup in not being able to contact the company I can honestly say they went above and beyond to help me . The item I returned was originally sent via express delivery and a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Yes after an initial large hiccup in not being able to contact the company I can honestly say they went above and beyond to help me . The item I returned was originally sent via express delivery and a... Ver mais
A empresa respondeu
good price and very fast delivery. not fitted yet but hopefully will solve the flow issues
A empresa respondeu
Every thing was good except on a gate Valve there was a missing 22mmm olive. The irrelevant packing bag was open ended and the nut had unscrewedletting the olive disappear. A bit annoying but worse th... Ver mais
Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... Ver mais
A empresa respondeu
Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.
71-75 SHELTON STREET, WC2H 9JQ, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Good stock of products. Found what I wanted with next day delivery free.

Resposta da PlumbHQ
Really great experience - answered all my questions when I needed help. Would definitely recommend!

Resposta da PlumbHQ
I placed my order for a shower booster before 12midday and true to their word it arrived the following morning before 0900. Great service!!

Resposta da PlumbHQ
Easy to order item online, item was delivered for free and arrived within 2 days, excellent service.

Resposta da PlumbHQ
Good transaction from start to finish and goods were delivered as expected.

Resposta da PlumbHQ
I can recommend plumbhq. Good selection of products, well priced. Their service is good and delivery quick. Helpful, knowledgeable people.

Resposta da PlumbHQ
Excellent service. Purchased a micropump. Works really well. Cheaper than Amazon. Delivered next day. Great experience.

Resposta da PlumbHQ
Kept up to date with delivery throughout. Delivered on time. Definitely recommend
Bought pump to boost water to my shower, not as strong as I wanted, but does the job we can now have a hot shower

Resposta da PlumbHQ
Super fast delivery at a competitive price

Resposta da PlumbHQ
Quick delivery
Pump does the job pressure has been improved on my gravity water supply
And a good price
Very easy to fit I've done 2 now

Resposta da PlumbHQ
I knew what I needed but all information and explanations where there just in case. Everything was explained about stock and delivery. It was delivered very quickly. Brilliant. Thank you

Resposta da PlumbHQ
Very helpful when the delivery went astray. All sorted by the following day.

Resposta da PlumbHQ
Very good service and prompt replies. Excellent.

Resposta da PlumbHQ
Unfortunately I do not know where to start with this company it is my first time that I have ever used or purchased anything from this company.
Prior to placing my order this company promises people to deliver the next day so I chose the next day delivery and because of the next day delivery I placed an order as I was happy with it this was Friday so the next delivery date would be Monday 8 August 2022.
Due to PumbHQ choice of Currier my delivery never happened as promised due to this I lost £300 from taking a day off work I had to cancel the plumbers which I had booked in for August 9 this occurred in more money being lost as I had to pay a cancellation fee on top of this I cannot get the plumbers back as unfortunately they’re busy and it’ll take another 10 days before I’m able to book them. I emailed PlumbHQ And explains everything .
Today August 9 I woke up at 6 pm I tracked the parcel it was still in the same place as it had been since Sunday at 7 am I tracked the parcel again unfortunately no updates I then rushed to catch my train So I can go to work and not lose another £300 unfortunately I have no idea if this was ever going to be delivered.
Around 10 am I got a reply back it says I am sorry for any inconvenience this may have caused and that’s my Parcel was out for delivery today of course I was not home I was at work I could’ve not possibly take another day off work as I work in a hospital I could’ve not possibly lost another £300 I did not even know this was out for delivery today as I have not been made aware or nothing I literally did not know nothing so how did these people expect me to turn my life around just because they decide to choose a currier That has 1 1/2 star rating 85% of the reviews of the Corrie being used what else would you expect to happen the email said that it was their fault and not ours they tried to find a solution for me and the solution were the normal things that I am entitled to as a customer such as we can give you a refund back of course you can give me a refund back I am entitled to a refund back should I choose to do so we can reschedule for the parcel to be delivered tomorrow of course you will reschedule for the parcel to be delivered tomorrow that is your responsibility to do so I have paid for products of course you’re gonna do that I did ask who is going to cover all the costs that have occurred of course no one will do that all I got was the bottom line is take it or leave it we cannot do anything else about it they blame the company and obviously not take responsibility for their failures I have not chosen FedEx to deliver my parcel PllumHQ decided to use them knowing that they only have 1 1/2 star rating of course things will go wrong will always go wrong why should I suffer for your choices that you make an apology from you guys means nothing you guys apologise because you are at work you’ll have to apologise but that apology is not a sincere apology means nothing that apology will not get my delivery that apology will not get my plumbers back that apology was not compensate for nothing so I have no idea how you guys have 4 1/2 star rating here but this is shambles the service I got it wasn’t Sultan disgusting no solution that works for the customer whatsoever all you have to do is arrange the delivery at my toes and address at my toes and time and maybe make up for it but not just to tell me to put up with it this is disgusting shambles I have no one outside I will never ever ever do business you guys should not exist

Resposta da PlumbHQ

Resposta da PlumbHQ
Very happy with the service and delivery of the pump and its works well with our new shower
Many thanks
Mark Radford

Resposta da PlumbHQ
Very user friendly website
Excellent service
Prompt delivery

Resposta da PlumbHQ
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