Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yes after an initial large hiccup in not being able to contact the company I can honestly say they went above and beyond to help me . The item I returned was originally sent via express delivery and a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

good price and very fast delivery. not fitted yet but hopefully will solve the flow issues

A empresa respondeu

Classificada 4 em 5 estrelas

Every thing was good except on a gate Valve there was a missing 22mmm olive. The irrelevant packing bag was open ended and the nut had unscrewedletting the olive disappear. A bit annoying but worse th... Ver mais

Classificada 5 em 5 estrelas

Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para canalização
  2. também em
  3. Loja de acessórios para casas de banho
  4. Loja de aquecedores
  5. Loja de hardware

Escrito pela empresa

Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

197 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(197)

44 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good price

Good price, quick delivery....

1 de maio de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Stuart! Thank you so much for your awesome review! We're glad you had a great experience. We hope to see you again soon!

Classificada 4 em 5 estrelas

Good stock of products

Good stock of products. Found what I wanted with next day delivery free.

1 de março de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Tony! Thank you so much for your review. We're glad you found everything you needed. We hope to see you again soon!

Classificada 5 em 5 estrelas

Really great experience!

Really great experience - answered all my questions when I needed help. Would definitely recommend!

4 de janeiro de 2023
Opinião espontânea
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Jenny! Thank you so much for your review - it really means a lot to us! We're glad you had such a great experience. See you soon!

Classificada 5 em 5 estrelas

I placed my order for a shower booster…

I placed my order for a shower booster before 12midday and true to their word it arrived the following morning before 0900. Great service!!

7 de fevereiro de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Sarah, I'm so pleased to hear that you enjoyed shopping with us, it was a pleasure to help, and we really appreciate the review. We hope to see you soon! Thanks!

Classificada 5 em 5 estrelas

Plumb HQ

Easy to order item online, item was delivered for free and arrived within 2 days, excellent service.

6 de fevereiro de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

We're so pleased to see that you enjoyed using PlumbHQ! it was a pleasure to help, and we really appreciate the review. We hope to see you soon! Thanks!

Classificada 5 em 5 estrelas

I can recommend plumbhq

I can recommend plumbhq. Good selection of products, well priced. Their service is good and delivery quick. Helpful, knowledgeable people.

9 de janeiro de 2023
Opinião espontânea
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Caroline! Thank you! We're glad we could help and give you a great experience. We hope to see you again soon! Thanks, PlumbHQ

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Purchased a micropump. Works really well. Cheaper than Amazon. Delivered next day. Great experience.

6 de janeiro de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

Thank you Andy for your awesome review. It really means a lot to us. We're really happy you had a great experience and hope to see you again soon! Thanks, PlumbHQ

Classificada 5 em 5 estrelas

Kept up to date with delivery…

Kept up to date with delivery throughout. Delivered on time. Definitely recommend
Bought pump to boost water to my shower, not as strong as I wanted, but does the job we can now have a hot shower

4 de janeiro de 2023
logótipo da PlumbHQ

Resposta da PlumbHQ

Thank you Darren for your review. It really means a lot to us. We hope to see you again soon! Thanks, PlumbHQ

Classificada 1 em 5 estrelas

Delivery was an extra week

17 de novembro de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Ritchie. Sorry to see your negative review. In this instance we had a very rare issue with stock. We notified you of the delay and gave you the option to cancel. You didn’t reply, so we sent the order as soon as possible. We hope to see you again and deliver our normal service to you. PlumbHQ

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery
Pump does the job pressure has been improved on my gravity water supply
And a good price
Very easy to fit I've done 2 now

21 de outubro de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Barry, thanks for your great review. It really means a lot to us that you had a good experience. We hope to see you again soon! Thanks, PlumbHQ

Classificada 5 em 5 estrelas

Very simple.

I knew what I needed but all information and explanations where there just in case. Everything was explained about stock and delivery. It was delivered very quickly. Brilliant. Thank you

15 de setembro de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Emma - thank you for taking the time to review. We’re delighted you had a great experience. We hope to see you again soon! Thank you!

Classificada 5 em 5 estrelas

Very helpful when the delivery went…

Very helpful when the delivery went astray. All sorted by the following day.

7 de setembro de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Christine - thank you for your great review. We really appreciate it! Good luck with your bathroom and we hope to see you again soon! Thank you!

Classificada 5 em 5 estrelas

Very good service and prompt replies

Very good service and prompt replies. Excellent.

23 de agosto de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Mike - thank you for your great review. Please let us know if we can help you again in the future! Thanks again

Classificada 1 em 5 estrelas

Unfortunately I do not know where to…

Unfortunately I do not know where to start with this company it is my first time that I have ever used or purchased anything from this company.

Prior to placing my order this company promises people to deliver the next day so I chose the next day delivery and because of the next day delivery I placed an order as I was happy with it this was Friday so the next delivery date would be Monday 8 August 2022.

Due to PumbHQ choice of Currier my delivery never happened as promised due to this I lost £300 from taking a day off work I had to cancel the plumbers which I had booked in for August 9 this occurred in more money being lost as I had to pay a cancellation fee on top of this I cannot get the plumbers back as unfortunately they’re busy and it’ll take another 10 days before I’m able to book them. I emailed PlumbHQ And explains everything .

Today August 9 I woke up at 6 pm I tracked the parcel it was still in the same place as it had been since Sunday at 7 am I tracked the parcel again unfortunately no updates I then rushed to catch my train So I can go to work and not lose another £300 unfortunately I have no idea if this was ever going to be delivered.

Around 10 am I got a reply back it says I am sorry for any inconvenience this may have caused and that’s my Parcel was out for delivery today of course I was not home I was at work I could’ve not possibly take another day off work as I work in a hospital I could’ve not possibly lost another £300 I did not even know this was out for delivery today as I have not been made aware or nothing I literally did not know nothing so how did these people expect me to turn my life around just because they decide to choose a currier That has 1 1/2 star rating 85% of the reviews of the Corrie being used what else would you expect to happen the email said that it was their fault and not ours they tried to find a solution for me and the solution were the normal things that I am entitled to as a customer such as we can give you a refund back of course you can give me a refund back I am entitled to a refund back should I choose to do so we can reschedule for the parcel to be delivered tomorrow of course you will reschedule for the parcel to be delivered tomorrow that is your responsibility to do so I have paid for products of course you’re gonna do that I did ask who is going to cover all the costs that have occurred of course no one will do that all I got was the bottom line is take it or leave it we cannot do anything else about it they blame the company and obviously not take responsibility for their failures I have not chosen FedEx to deliver my parcel PllumHQ decided to use them knowing that they only have 1 1/2 star rating of course things will go wrong will always go wrong why should I suffer for your choices that you make an apology from you guys means nothing you guys apologise because you are at work you’ll have to apologise but that apology is not a sincere apology means nothing that apology will not get my delivery that apology will not get my plumbers back that apology was not compensate for nothing so I have no idea how you guys have 4 1/2 star rating here but this is shambles the service I got it wasn’t Sultan disgusting no solution that works for the customer whatsoever all you have to do is arrange the delivery at my toes and address at my toes and time and maybe make up for it but not just to tell me to put up with it this is disgusting shambles I have no one outside I will never ever ever do business you guys should not exist

9 de agosto de 2022
Opinião espontânea
logótipo da PlumbHQ

Resposta da PlumbHQ

Hi Besim, thank you for taking the time to leave us your feedback. Unfortunately, as we explained to you over the phone, this type of delay is incredibly rare and was a result of issues at the Fedex depot. As soon as we were aware of the delay we worked with you over multiple conversations to find the best solution for you, including resending the item, delivering to a neighbour, and offering collection. Unfortunately you were not willing to accept any resolution, and so we refunded you immediately.

Classificada 4 em 5 estrelas

Great service

Have not used them yet, looks good quality products

30 de junho de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Thanks Eamon! Please don't hesitate to get in contact when you need some help.

Classificada 5 em 5 estrelas

Very happy with the service and…

Very happy with the service and delivery of the pump and its works well with our new shower

Many thanks
Mark Radford

21 de junho de 2022
logótipo da PlumbHQ

Resposta da PlumbHQ

Great news Mark. Please let us know if we can help you with anything else.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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