Prompt and friendly service from a local, independent company

Goods delivered on time and no problems.
Easy to use website.

Bought an unlined coat for my dog. I narrowed it down to a choice of two. Podgy paws provided advice on sizing fit and features of the coats which were not obvious from the product pictures and descriptions. I received the coat within a few days of placing the order and it fits the dog well. Great service.

Always a pleasure dealing with Podgy Paws. Quick delivery and excellent customer service

Fabulous strong collar and lead x great product and service. Happy to know the company is based in Keswick as I’m also a Cumbrian x

Great service

So far so good with my 12 week Cavapoo. She got the hang of me putting her in it straight away (with the help of her favourite treats). Once in she loved going out and about. I did a 10 minute walk to start but will increase as she gets accustomed. I think I could do with a booster as she’s sitting quite low. Only additional thought is a chest strap for the wearer would be good but all in all, well made, value for money and excellent ordering and delivery service 👍

Visited the shop in person rather than online. The shop is great with loads of choice they also have some fab pet items that you wouldn’t find in most pet shops! Pricing was very reasonable and they also had a little sale on as well. My only issue was the staff were very unwelcoming we felt like we were imposing. They avoided giving ours or any of the other dogs in the shop a treat or a fuss and the only time we were spoken to was to tell us that one of the items we’d picked up was non refundable, the same woman served us behind the counter was rude and made us feel very uncomfortable. By the sound of the other reviews we must’ve just visited on the wrong day but unfortunately won’t be rushing to go back anytime soon.

Great service and a lovely bag for our pup!!

Good quality product
Delivered in record time
Good service. Would definitely use Pody Paws again.

I ordered a gorgeous harness for my dog which ended up being a bit too small.
I contacted Podgy Paws via email who responded straight away and upon me returning the harness back to them, a replacement was sent out immediately so I only waited a few days for another!
I love the colour of the harness, it fits lovely and my pup looks super handsome!
Thank you for the quick turnaround!
Great customer service, I would 100% recommend them to anyone!

I purchased a coat for my Giant Schnauzer unfortunately the size wasn't suitable and staff have been so helpful in exchanges and finding suitable replacement
Highly recommend

Quick fast delivery, alongside great communicative care, if requiring exchanges.

Was looking for a rucksack to take my small dog hillwalking when I stumbled across Podgy Paws. Great online shop and was kept updated regularly on when I could expect my item. Parcel arrived promptly - can’t wait to try it out!

Great service thank you. I know this shop as we lived in Keswick previously and went there many times.
Was delighted to find the item I needed was stocked by them and they were able to send it to us.

Ordered an all in one cost. Came quickly and fits perfectly

Love this shop, always visit when we’re in Keswick and our go to online! they do the best stuff for our boy and I love the dog friendly guide!

Our border collie has been diagnosed with an auto immune problem affecting her eyes. As we have to closely monitor UV Levels these goggles are a must when the levels are higher during Spring and Summer and her eyes require protection. After searching we found Rexel and Podgy Paws Pet Shop.
Fortunately being diagnosed before Xmas has given us the time to find the goggles and train her to wear them ready for Spring. They are such a good fit and she seems quite happy to wear them so we are so glad to have found Podgy Paws. Their excellent service has made a difficult time for us so much easier than it could have been. Thanks

Easy to order came when it said it would. The suit really works by keeping the mud off and only his feet need a brief hose off!

Loop prefers the suit going on ( a little difficult) than hosing down after his walk.!

Great business and products