Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We have had the same experience as previous customers with pluff and podtreck. Ordered an Ooni pizza oven and watched it go round the world. How can we stop these scammers!?
Is there anyway we can get our money back?
I have too been scammed. I ordered a Dyson V15 through Pluff on 7th Feb and like the others its taken over a month and daily notifications via the app telling me its on route through many countries.
The app now says that delivery was attempted twice and my parcel is in hold. The phone number doesnt exist and no response to my email. Im a single mum who struggled to save that money to buy the Dyson.
DO NOT BUY from Pluuf and do not use Podtrek.
We have had the same experience as others here. Bought a camping fridge which never arrived. Podtrek tracking provided updates and despite saying delivery was attempted we were about each time. This is a scam.
Unsure why Trustpilot average of reviews is over 3 at present when only one review and that was one star and reviewer wished she could give worse.
We have also been scammed by the same company- Pluuf. Bought a dishwasher- meant to be delivered by Podtrek in an average 7 days, but in their terms and conditions says can take up to 21 days.
It is all a scam. No dishwasher ever existed. They take your money and then it is apparently moving to Scotland and then northern England and then they claim they attempt delivery- now twice. We are retired and both times have been at home AND have a witness that they did not attempt delivery today, as our gardener here too.
I ordered a V15 from the website on 5/2/25 through Pluuf. I was provided a tracking number from PODTREK. I was receiving daily update of my order travelling from Europe to Scotland, then from each town in Scotland to London. I get a notification stating the attempted delivering to my house. I was home the whole day but the door bell did not ring neither was there a card. I tried emailing the Podtrek, no response and their contact number in Rotterdam does not work either. There is another notification stating they attempted again today and I have been home and nobody showed up. I dont even bother to give 1 star
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
