My £20 cashout vanished from the withdrawal history overnight. Balance didn't show it held or returned either. Raised case #3720, one agent said request it once again, the next said don't.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I raised ticket 51188 on Wednesday, still no update five days on
the mobile layout blocked the main button; the account page gave no useful explanation.
I asked why my £25 withdrawal hadn't moved in two days and the agent sent me steps to reset my password. It had nothing to do with my question.
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've been waiting on the withdrawal for…
I've been waiting on the withdrawal for two days with no update at all.
Revolut deposit never credited
Revolut deposit never credited. That was disappointing.
The platform seemed normal until the…
The platform seemed normal until the game search hardly worked.
I got two conflicting stories from two…
I got two conflicting stories from two agents about the same £55.
Was on the bus trying to use free spins…
Was on the bus trying to use free spins on Reactoonz before they ran out at midnight. They never credited. Chat put me at position 18, and when someone came on they pasted the promo activation steps I'd already followed. Said they'd escalate and email me. No email, and the spins were gone by the time I got home. A whole evening chasing something that was supposedly a gift.
I requested a small withdrawal of €22…
I requested a small withdrawal of €22 following a short session. The account showed under review for nearly 48 hours, then the audit information seemed outdated. I sent the requested information through live chat. The next message asked for something different, which completely killed my trust.
The balance stopped updating after the…
The balance stopped updating after the round.
Registration took two minutes
Registration took two minutes, and that part was okay. The first £42 withdrawal has taken a week and counting, and that gap tells you exactly where the effort's gone.
recently played empty once again.
£50 has been pending for six days now.
Deposit displayed twice
Deposit displayed twice, took the whole weekend to get the duplicate back.
I lost a £46 round and received no…
I lost a £46 round and received no refund.
The account looked easy to use until…
The account looked easy to use until the response was obviously copied and pasted. Even the FAQ failed to explain what was happending.
The £15 withdrawal remains stuck in…
The £15 withdrawal remains stuck in review.
I put a query through the form and got…
I put a query through the form and got a reply three days later
I asked why my £25 withdrawal hadn't…
I asked why my £25 withdrawal hadn't moved in two days and the agent sent me steps to reset my password. It had nothing to do with my question.
I withdrew £25 on bank holiday Monday
I withdrew £25 on bank holiday Monday, but the request disappeared from the history.
I raised ticket 51188 on Wednesday
I raised ticket 51188 on Wednesday, still no update five days on
The licence link led nowhere again
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








