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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Product now discolored , washing off in patch’s.Some areas good. Bird droppings washing of easily but generally poor visually Product has deteriorated in appearance to patchy off white and grey, comp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Phoned up for advice, got unlimited advice and potential solutions. Placed order online (with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de tintas
  2. Loja de pisos
  3. Loja de materiais para telhados
  4. Empresa de impermeabilização

Escrito pela empresa

Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 2 em 5 estrelas

Home owner employed painter to do the…

Home owner employed painter to do the work, wood floor of less than 20sq mtrs. found it did not cover well and the paint went off so quickly, so having to spend a night away from home in local hotel while it dried was not a happy experience. I wil not be making use of this again.

8 de abril de 2019
Opinião espontânea
logótipo da Polycote

Resposta da Polycote

We are sorry to here that you did not have a good experience when using our products. I see that you ordered the products via our website. Please feel free to contact our customer service team on 01234 846400 and we will do our best to identify any issues and of course, do our best to look after your losses.

Classificada 3 em 5 estrelas

Discount offered after purchase made !!!

Pleased with the product which we have used before.
My main gripe is that when I came to make a payment online the website suggested that there would be a surcharge if used a credit card for the transaction. I didn't have a debit card on me and therefore didn't complete the transaction.
I emailed the company regarding the illegal credit card surcharge and was assured that it wouldn't be made if I used a credit card. I made the purchase with credit card and wasn't surcharged but annoyingly I received another email a couple of hours after placing the order referring to the original order that I didn't complete a couple of days beforehand - offering me a % discount should I complete the transaction !!

17 de março de 2019
Opinião espontânea
logótipo da Polycote

Resposta da Polycote

We are sorry that you have not had a good experience whilst ordering via our website. We acknowledge that credit card surcharges are not allowed and our web development team is working on getting the web page updated fully and this text removed. Unfortunately the website was down/not working when you first tried to order and due to the technical issues it took a while to resolve for which we sincere apologise. We appreciate that you received the 5% discount email after your order had been placed and are willing to refunded this to you. We will contact you shortly to organise this.

Classificada 3 em 5 estrelas

Only part of the order arrived in very…

Only part of the order arrived in very damaged packaging. I had to ring several times to try to resolve this. No one got back in contact with me, just the remainder of the order turned up 2 days later. On the plus side the product is good.

11 de março de 2019
Opinião espontânea
logótipo da Polycote

Resposta da Polycote

We are pleased to hear that the product has worked well for you and we sincere apologise for the recent problems you have experienced. Please can you contact our customer service team on 01234 846400 to help us resolve this with you.

Classificada 5 em 5 estrelas

I applied the paint today

I applied the paint today, I will wait a few days for the paint to dry, then apply another coat. The coat looks very protective, damp areas which were to be protected are already looking dry.

26 de fevereiro de 2019
Opinião espontânea
logótipo da Polycote

Resposta da Polycote

Thank you for your review. Much appreciated.

Classificada 3 em 5 estrelas

Overpriced product

Overpriced product, was specified to use, so had no choice. I asked if any discount was possible but no. Product opacity etc appears no difference to Johnstone's, armstead, Dulux etc available off the shelf. Will probably not use again.

6 de fevereiro de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Ordered mid afternoon

Ordered mid afternoon, delivered mid-morning next day... can't do better than that! Polite and helpful service, though was told could lay up to 25mm Easiscreed Industrial at a time... data sheet says up to 15mm at a time... technical dept v helpful & reassured me that the old data sheet was sent and that 25mm is now approved. So all good. Thank you

10 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Very easy to use website

Very easy to use website. Products that were ordered were delivered very quickly and products are as described. Will definitely order from Polycote again

22 de dezembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, very knowledgeable staff and products very good, wouldn't hesitate to recommend this company and there products.

20 de dezembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to read magazine

Easy to read magazine, updated regularly easy to order and staff more than happy to help nothing too much trouble, have purchased before and this is is 2nd time- just as easy so wasn’t a fluke! The paint is awsome and easy to prepare and apply, even for a group of spanner mad mechanics!🤪

3 de dezembro de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

not up to standard of previous orders

had to ask to be able to pay before the items could be sent 5 out of ten panels damaged on edges and incorrect data sheet supplied with order

23 de outubro de 2018
Opinião espontânea
logótipo da Polycote

Resposta da Polycote

Nicolas, I'm sorry to hear that the panels have been damaged and that the datasheet was incorrect. Please give us a call, so that we can investigate it and get the issues resolved for you.

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