I was referred to this company for an emergency leak via the insurers. I was without water for 3 days and stressed the urgency. They insisted that I pay the excess first and then they can send someone... Ver mais
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Leia as opiniões dos outros
I have had yet another excellent experience today. Sadly water leaks do cause damage & worry. Danny Harvey came & again I could feel in good hands immediately. He was a true professional and very car... Ver mais
Matt and Jamie came today to detect our leak, which they found almost immediately. They were polite, friendly and extremely understanding of our trauma, they patiently answered our many questions and... Ver mais
A empresa respondeu
Had a Leak under the lounge floor. Other major companies struggled to find this. It took Eddie Palmer from Polygon less than 2 hours to pinpoint the area of leakage which was exactly where it was. Wou... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Polygon, we understand that suffering a water pipe leak in your home can be extremely distressing, expensive and disruptive. If your insurance policy does not provide for ‘Trace & Access’, you’re left trying to find a company you can trust. You’re looking for experts that will provide you with the reassurance the pipe leak will be found and fixed – as quickly as possible with minimum disruption and cost to you. For this level of service, look no further than Polygon. We’re an award-winning national company with over 60 years of experience and expertise.
Informações de contacto
7 Blackstone Road, PE29 6EE, Huntingdon, Reino Unido
- 03303 322 958
- uk_leakdetection@polygongroup.com
- polygongroup.com/en-gb/leakdetection
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No sign of leak, but Jonathan managed to find it.
After losing pressure in my central heating boiler, and no sign of a leak in the house, Jonathan came to detect where the problem was. He was very polite, friendly, and efficient, and eventually sourced the leak in a copper pipe. Unfortunately it is buried under the concrete floor in my utility room, and with a run of fitted units and a washing machine there. Another visit will be necessary to gain access and repair the leak. I can recommend this company, and would use them again. A big thank you to Jonathan, and also to Mark and Julie.

Resposta da Polygon Leak Detection UK
Recommended
Experienced professionals that left with no mess and found the leak.
Thank you!

Resposta da Polygon Leak Detection UK
Excellent service
Excellent service, very professional and prompt. The engineer who attended was knowledgeable and helpful. Thank you very much!

Resposta da Polygon Leak Detection UK
Polygon - Highly Recommended Professional Company
Contacted Polygon to initiate a track and trace for a leak that had appeared on an internal wall. From the initial contact with Leo at their office he explained the process of what they would do and arranged for their engineer Stuart to visit and locate the leak and provide a full in-depth report including videos and pictures. This now enables me to move forward to arrange a builder/plumber to gain access to the area of the leak and fix.
Highly recommend this company as professional from start to finish.

Resposta da Polygon Leak Detection UK
Greedy.
£900 to find the leak ( tidily) and employing them for up to 8 hours after 6 hours they had exposed the leak which was a £2 push fit join between 2 pipes. No tools involved and a quick fix but they still insisted on charging £132 for the 2 minute repair. No goodwill from them at all.

Resposta da Polygon Leak Detection UK
Great communication from Polygon team, leak not satisfactorily pinpointed
Our technician Angus was a very polite person who respected our home and talked through the different things he was doing to detect our heating system underground leak.
We had a tricky case and he had to come out three times. There were some delays to his availability so we were without heating for about 3 weeks, which was stressful.
In the end, we had two lots of excavations through the concrete and plumbing work carried out on Polygon's advice, but the actual leak was not pinpointed by Polygon. Although we were only charged for one trace process by Polygon (thank goodness) we have had to pay a plumber for three sets of his work, which has added up.

Resposta da Polygon Leak Detection UK
Very efficient and accurate service…
Very efficient and accurate service from a very pleasant
and informative gentleman. Couldn't be more pleased with the service

Resposta da Polygon Leak Detection UK
V good
James arrived on time, was very efficient and knew exactly what he was doing kept me up to speed with the problem he found. Very personable and professional

Resposta da Polygon Leak Detection UK
Your engineer knew what to do and did…
Your engineer knew what to do and did it!
A bit pricey, but got the job done quickly and effectively.

Resposta da Polygon Leak Detection UK
Prompt and efficient
Excellent technician providing a Prompt…
Excellent technician providing a Prompt service, very helpful and informative and very efficient service.

Resposta da Polygon Leak Detection UK
Mr Tom March - A TRUE Credit To The POLYGON UK Team
During the recent insurance claim we had to make on our home insurance policy due to a leak in our shower the insurance company (Privilege) arranged for someone from Polygon UK to come out to our home in order to trace and discover where the leak was coming from.
I received a call from Polygon to schedule an appointment for a member of their team to come out to our property and I was given a date and a time slot for the visit.
The young man from Polygon (Tom March) called an hour before he arrived to politely let me know he was on his way which we really appreciated.
Well what can I say about Tom? He was such a polite, helpful, knowledgeable and thorough young man and kept us fully informed of what he was doing and was happy to share his investigations and findings with myself and my husband. He used some very high tech devices to assist him in finding where the leak was coming from and took great pleasure in showing us what he’d discovered on his iPad etc.
Tom March certainly is a credit to his company and represented Polygon excellently and they are very fortunate to have such a wonderful and dedicated young man as a member of their team.
Thank you Tom for being such a pleasure to deal with and both myself and my husband wish you all the best in your career.

Resposta da Polygon Leak Detection UK
Would highly Recommend Polygon.
Best thing we did was have Polygon to source a couple of leaks we had in our home.
Previous plumbers couldn't locate them and it was costing us time and money.
You are asked to pay upfront and the engineers guarantee around 4 hrs to your job....more if needed.
Polygon use imaging cameras and gas testing equipment to name some.
We were visited by James, he was with us for over 4hrs and did a thorough job. He showed me readings from equipment, explained all procedures and advised on works needed to rectify things.
Everything is photographed and recorded. On completion you are given a comprehensive report complete with photographs and videos.
Very professional. We would highly recommend

Resposta da Polygon Leak Detection UK
Genuinely great service deserves recognition
Excellent service from Polygon. Range of available dates provided & they proactively followed up with earlier cancellation also.
Eddie the technician spent hours at our property trying via various mechanisms to locate the leak that wasn’t yet evident. Managed to locate it in a really difficult area tucked away and under the floor. Correctly predicted the cause and allowed our plumber to be able to fix it. So relieved it is sorted before Christmas.

Resposta da Polygon Leak Detection UK
Friendly and professional service
very professional and thorough investigation of our leak problem, we are very grateful to the Polygon technician who attended our flats.

Resposta da Polygon Leak Detection UK
Very good service
Very good service, arrived a little later than expected but Technician phoned to let us know. Friendly and explained exactly what could be done, and what would happen next.
Would thoroughly recommend.

Resposta da Polygon Leak Detection UK
Escape of Water
Exemplary conduct. Neat and tidy. Got the job done efficiently.
10/10

Resposta da Polygon Leak Detection UK
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