Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Serviço de pagamento

Escrito pela empresa

PonchoPay simplifies childcare payments by automating your payment and reconciliation workflow, significantly reducing admin.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Satisfied parent

As a parent, I’m always juggling small payments for school, clubs, and activities. PonchoPay has made it really quick and easy - no hassle, or confusion.

It’s simple to use, payments go through instantly, and it saves a lot of back-and-forth.

Really reliable and a big time-saver. Would definitely recommend to other parents.

19 de março de 2026
Opinião espontânea
logótipo da PonchoPay

Resposta da PonchoPay

Thank you Derek for sharing your experience. We’re so glad to hear that PonchoPay is helping make managing school and activity payments quick and easy. We really appreciate your recommendation and are thrilled to support parents like you!

Classificada 5 em 5 estrelas

Great platform

19 de março de 2026
Opinião espontânea
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Resposta da PonchoPay

Thanks Kathy for taking the time to review, glad you're enjoying using the service and find PonchoPay a great platform.

Classificada 5 em 5 estrelas

Great platform !

Since we’ve adopted ponchopay, it has become so much easier to reconcile payments and have an overview of all transactions. The dashboard is user-friendly and the customer service team is very helpful and responsive. All in all great platform and service !

17 de março de 2026
Opinião espontânea
logótipo da PonchoPay

Resposta da PonchoPay

Thank you so much for your detailed and thoughtful feedback Vicky. We’re delighted to hear that PonchoPay has made it easier for you to reconcile payments and keep track of transactions. It’s great to know you’re enjoying the dashboard and finding it user-friendly, and that our customer service team has been helpful and responsive. We truly appreciate your support and are glad to be making a positive difference.

Classificada 5 em 5 estrelas

I cannot recommend enough this…

I cannot recommend enough this platform. Excellent customer service, efficient and polite. 10/10!

17 de março de 2026
Opinião espontânea
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Resposta da PonchoPay

Thank you so much for your kind words Melisa. We’re thrilled to hear that you had such a positive experience with our platform and customer service team. Your recommendation truly means a lot to us.

Classificada 5 em 5 estrelas

Great service

Great service, makes life much easier!

11 de março de 2026
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logótipo da PonchoPay

Resposta da PonchoPay

Thank you for your feedback Adam. We’re so pleased to hear that our service is making your life easier - that’s exactly what we aim for in PonchoPay. If there’s ever anything more we can do to help, just let us know!

Classificada 5 em 5 estrelas

Very helpful

4 de fevereiro de 2026
logótipo da PonchoPay

Resposta da PonchoPay

Thank you for your feedback Rachel. We’re really glad to hear you found our service helpful. If there’s anything else we can assist you with, feel free to reach out anytime.

Classificada 1 em 5 estrelas

Worst Processor

I’ve been using this payment processor for my business for several months, and I’ve finally decided to close my account due to a terrible experience. The dashboard is extremely poor and almost unusable. There is no proper reporting and no downloadable data, which is unacceptable for any business. Overall, this service lacks basic functionality and professionalism. I would not recommend it to anyone.

9 de janeiro de 2026
Opinião espontânea
logótipo da PonchoPay

Resposta da PonchoPay

Dear Hamza, we're disappointed to receive your review which does not reflect events as they occurred. As you well know, we decided to cease service for your business as we no longer support ecommerce businesses. We understand that this decision has left you disappointed and prompted this review.

Classificada 4 em 5 estrelas

It’s my first time using this website…

It’s my first time using this website and it seemed to give me a few problems with paying for something I needed and accessing my account. I was contacted by a team worker straight away and she was happy to assist me to work through the issue and resolve it with paste.
She was kind and got to the issue straight away. All was fine in the end

3 de maio de 2023
Opinião espontânea
logótipo da PonchoPay

Resposta da PonchoPay

Thank you for sharing your feedback on your first experience with our website. I'm delighted to hear that our team was able to assist you quickly with getting you logged in to your account and completing your payment.
At PonchoPay, we always strive to provide excellent customer service and ensure our customers have a seamless experience on our website. If you have any questions in the future, please don't hesitate to contact us. We're always here to help you out!

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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