Ponoma Opiniões 

123
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was pa... Ver mais

Classificada 5 em 5 estrelas

Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.

A empresa respondeu

Classificada 5 em 5 estrelas

Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with mor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. Decoração e Design de Interiores
  3. Loja de móveis de jardim
  4. Loja de mobília ao ar livre
  5. Escultura
  6. Loja de prateleiras

Sobre Ponoma

Escrito pela empresa

★ Free Worldwide Shipping on All Orders ★ Duties & Taxes Included ★ Hassle-Free Returns: Enjoy a 30-day Return Policy—we stand behind our product quality! ★

Premium Stainless Steel Furniture and Sculptures from Danville, IL United States


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

123 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(123)

5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy customer

My shelf arrived within the given time frame.
It was packaged extremely well.
And the stainless shelf is of excellent quality and workmanship, I am very impressed.

29 de abril de 2024
Classificada 5 em 5 estrelas

I installed the 60” s.steel…

I installed the 60” s.steel mantle/shelf today. Can be easily installed by 1 person. I bought a carbide drill bit to drill through porcelain tile and concrete. I am pleased with the result and highly recommend Ponoma.

26 de março de 2024
Classificada 5 em 5 estrelas

Communication is Key

The communication between Yuri and his partner with us was excellent. Whether through email or via phone, they were always available to answer all of our questions right away. We live in Hawaii, and were a bit hesitant to have our stainless steel floating shelves done without having ever seen their work in person. Our order took a bit longer than we anticipated. Since we had a mix of custom and non-custom pieces, we appreciated Yuri's honesty and his suggestion that to insure that the finish matched, we wait until our entire order come from the new inventory made with their new equipment.

19 de março de 2024
logótipo da Ponoma

Resposta da Ponoma

Aloha, Janet and Ed!

thank you for your feedback, we actually changed the brushing depth and therefore recommended that you order all the shelves together from one batch, but now the previous batch is sold out and we can freely combine them together. The humid oceanic climate of the Hawaiian Islands is not a threat to our products; they will delight you with fresh shades of brushed stainless steel for decades.

Best,
Ponoma

Classificada 5 em 5 estrelas

Customer service was spectacular

Customer service was spectacular! The staff was very kind and went out of their way to be of excellent service to me. As for the products we purchased they were of as equal quality and value.

17 de janeiro de 2024
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Resposta da Ponoma

Howard, thank you for your time and the feedback,
We need to receive feedback from customers in our area, where our main production and warehouse are located. And although sales in our home state currently account for only 2-3%, with the rest exported to other states and countries, we hope to increase the share of local sales in the future.

Share the joy of shopping with us with your friends and neighbors - thank you for your contribution to the growth of Illinois small businesses! 😋

Classificada 5 em 5 estrelas

Perfection is found at Ponoma.

The shelf was immaculate! Beautiful and refined with perfect corners & great customer service! Ponoma helped me to decide on the GLOSS BLACK and when the shelf arrived it could not have been a more perfect match for the application. I’m now ordering 2 more! I’m a perfectionist so believe me when I say these shelf’s are definitely pricey but every cent spent reflects clearly in the product quality. Shelving built to last… I’m sure my 13 year old son will place these in his own house someday. Thank you Ponoma.
-Charles H

3 de janeiro de 2024
Classificada 5 em 5 estrelas

Great shelves, shames about the air miles

Very prompt delivery with good updates on progress. Shelves easy to put up with a good drill. Shelves are great quality and look stunning. Only down side is they were made in the Ukraine and shipped to USA then shipped over to me in UK. Not good on air miles.

3 de novembro de 2023
logótipo da Ponoma

Resposta da Ponoma

Hello, Judith.
Thank you for your feedback!
We have two production facilities: one is located in Illinois, the second is in Ukraine. We are monitoring the situation in the world. Now logistics from the USA to all parts of the world is faster and cheaper, and it is important for us to deliver our products on time and not force customers to pay for shipping. That's why we ship all of our packages from a US warehouse.

Classificada 5 em 5 estrelas

Best in Class, and a Class Act

I called for a question about sizing prior to ordering. I got a real human on the other end, who stopped what they were doing, went and measured, and gave me the info I needed. Top notch service. The shelf arrived incredibly well packaged, the quality was flawless. Would DEFINITELY suggest using them for your shelving needs. Great company.

9 de junho de 2023
Classificada 5 em 5 estrelas

What A Shelf!

Item great as described. Service from start to finish was great. My shelf arrived as promised. Quality was excellent. And the best of all, it became the focal point of my new kitchen.

12 de maio de 2023
logótipo da Ponoma

Resposta da Ponoma

❤️

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