Huge thanks and mention to the chap who works at Braehead, Glasgow Pop Specs. Been here a few times for glasses. His help, advice and experience is genuinely 10/10. Excellent customer service. Always... Ver mais
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Leia as opiniões dos outros
Love the choice of frames BUT Pop-specs need to be more accurate and transparent with pricing. Tinted lenses advertised as an extra £30. First, the graduated tints were not available in the colour I'd... Ver mais
Big thank you to Will and his colleagues at PopSpecs in Braehead shopping centre who repaired my glasses today. Super fast, polite and friendly service. Very much appreciated.
Spent £315 on varifocal transition lenses for holidays that did not transition. Delay in rectifying so did not have in time. Offered & accepted refund but only refunded £65 as price of transition.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service
Informações de contacto
Reino Unido
- pop-specs.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 78% das suas opiniões negativas
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Thoroughly enjoyable!
Thoroughly enjoyed my visit to the Cardiff branch. The three ladies there were so helpful and enthusiastic. It was actually fun! 20 mins later my glasses were ready (and they’re really comfy). Will definitely be back when I fancy a change.
Excellent advice from the Brixton Store…
Excellent advice from the Brixton Store - especially as without my glasses on I can't see how new glasses look! They have a special mirror to help. Loving my new specs, delivered to me in Somerset and perfect varifocals with no fuss.
After service is amazing
Buying our glasses was a very enjoyable experience but after service is amazing. Needed replacement frame so posted off the original frames on Thursday. Today is Saturday and the replacement has arrived.
Got Pop Specs Metro Centre- Brilliant…
Got my pop specs yesterday from Grant in the Metro Centre. Fabulous experience and Grant was super helpful, friendly and efficient. Great selection of frames and ready within 20 mins… wow!
Discovered Pop Specs in Livingston by…
Discovered Pop Specs in Livingston by sheer chance and so happy I did. From start to finish first class service. Staff super friendly and helpful and I adore the frames. Picked my varifocals up today and so delighted with them I've ordered sunglasses. Keep doing what you're doing guys - you're amazing x
Pop Specs at the Metrocentre
Went to Pop Specs at the Metrocentre on Saturday 19th October their 1st opening day! Bought 2 pairs of glasses. Would highly recommend. Excellent choice. Grant and Chris and brilliant and nothing is a bother. Will be definitely being going back in the future :-)
Brighton Churchill Square
Bought a great oversize pair of glasses for my massive head. £75 all in including prescription lenses. I have been quoted £350 upwards for similar pairs. Staff were great fun and super helpful. I love my new glasses and if you fancy treating yourself to some new funky glasses take your prescription along when you go.
Alex and laali take Pride in customer satisfaction
Alex displayed a Professional, patient, warm mannerism and expertise in this field and executed sensitively with my the need as his customer
Alex provided detailed description of the
type of lenses, the quality, cost and the grantee of after care service.
staff member allocated care and time for me to try frames etc ,type of lenses and ensured I was happy
with my choice . and offered after care if any issues in future,
Went to Uxbridge today for some advice…
Went to Uxbridge today for some advice and adjustments to my glasses.
Fantastic service
Highly recommend this company
Honesty is the best policy
Pop specs are definitely disrupting the market however I'm not convinced it's for everyone particularly you have a strong prescription it's not saving on much. I don't believe they have any aftercare if something goes wrong with the glasses I returned to Lakeside after my glasses had bent. Initially I was told nothing could be done before they assisted to bend them back. The same glasses have now fallen apart at one arm through no fault of my own. They quite literally fell of from my face. I would use them again but a bit apprehensive. They win on the sheer convenience of getting them in 20mins. I'm just not sure. High street stores do better aftercare I think.
LIVINGSTON BRANCH STAFF TOP NOTCH
I visited the Livingston branch at 4 pm in a panic. My only pair of glasses had broken and I needed an old pair reglazed.The guy who dealt with me was absolutely fantastic. So friendly and helpful, as was the lady who worked there. Reglazed my glasses in 15 minutes and did a fantastic job. Could not recommend highly enough
Bought my 1st pair of glasses from the…
Bought my 1st pair of glasses from the Livingston branch. Plenty of choice and value of money. The staff are so friendly and explained how there service works. I would recommend pop specs. I will definitely be buying another pair. Lynne ☺️
Mrs and I bought three pair glasses…
Mrs and I bought three pair glasses really pleased with product. Sean, Connor and Linda provided us with very friendly, professional and excellent customer service. well recommended with reasonable prices and good quality products.
Thank you
Great frames, but poor lenses…
Great selection of frames but the lens quality and customer service are very poor.
Really friendly team & Lovely frames
Really friendly team. If you are not satisfied with the lenses, they would continue until you are fully satisfied.
They have lovely frames for everyone. Even though I said I had too many frames, ..........each time I went to pick up my glasses, I picked up another until I decided I couldn't go on like this.
Thanks to Chris
Thanks to Chris - Inigo for his amazing service at Manchester Andale. Thanks for a exception service ( even though I had a migraine) and helping me chose some amazing specs. Apologies for the late review
Where have you been all my life
What a find! Fell across Pop Specs in Uxbridge last week. Just what I've been looking for for years. Lots of very different and colourful frames, Frankly, it puts the high street opticians to shame. Not only the big price tag but the frames are so boring. I was so excited to find Pop Specs , I think I tried on every frame in several cabinets. All the staff (Lana & Dan in particular) were friendly, knowledgeable and helped me find the perfect frames for my new sun glasses. Picked them up today and I love them already. Would highly recommend the service and I can't wait to get a new prescription and go back for new funky frames. Thank you guys - I will definitely be back.
Poor 😞
We had been recommended by a friend but our experience today at the Borough outlet was not great.
We arrived and the shop was closed (back in 5minutes) which is understandable as all staff need to pop out. Thirty minutes later the staff member arrived. After the initial welcome we had no contact at all as she and her friend were busy chatting and eating their snacks, which smelt lovely.
My wife & I were keen to buy a couple of pairs of new spectacles each, but unfortunately if the staff are other wise engaged and not able to assist customers we will take our custom to one of their many competitors.
Such a shame 😞
Fab Experience
Great service today at Silverburn Glasgow branch from Soumaya and Rotem. Lovely new reading glasses ready in 20 mins and Soumaya was so helpful she even tightened up the legs on my other reading glasses which were not bought from them! All for £75, total bargain and fab service. Highly recommend
Delighted with the service at Manchester…
Delighted with the service at Manchester Arndale Centre. I needed a pair of spectacles urgently as I had lost my others. The staff member who served me was clearly experienced and knowledgeable in their field. I received assistance to choose a frame and the glasses were made while I waited. Once I tried them to check the vision they were adjusted and cleaned, all for £95 (£20 for thinning lens). Whoever started the business has clearly spotted a gap in the market and good for them. I would not hesitate to buy more from my local branch. I am very happy with the specs.
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