I bought a few items while the girls were on a TikTok live. They really helped get me the right size for my baby Jasmine a Boston Terrier and I picked up some treats for my cat Harry. Am loving the di... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really lovely little jacket for my rescue Pomeranian. She has alopecia so needs to keep warm outside during winter months and the puffer jacket does just that. Love the metal hoops on the top for atta... Ver mais
A empresa respondeu
I ordered a harness for my dog which was delivered very quickly. It was beautifully made in quality fabric, was a tiny bit too small but Victoria was so helpful. I posted it back and as soon as she... Ver mais
A empresa respondeu
I ordered some lovely personalised dog toy storage bags for my pups. Really pleased with how quick they come and the quality of them, the material is lovely and they hold a lot of dog toys. Personalis... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pops & Coco are a female led, small dog brand based in Kent. We offer everything you could need for the perfect dog walk including harnesses, collars, leads, coats and jumpers. We also stock our sell-out dog walking bags, snack pouches and Pawfect Pick 'N Mix! We even have a cat-zone for all you cat owners too!
Informações de contacto
Ground Floor 5 Kings Row, Armstrong Road, Armstrong Road, ME156AQ, Maidstone, Reino Unido
- info@popsandcoco.com
- popsandcoco.com
Amazing quality
Amazing quality, sizes just as written on the site and colours just as pics on the website.
21 de julho de 2025
I bought a collar at the spring fair…
I bought a collar at the spring fair ardingly for Grandaughter dog.It was soft and just the right colour.She then asked if they did the lead to match.I emailed popsandcoco and said I could order online.Which I have done came very quickly and very pleased with it.
19 de maio de 2025
Resposta da popsandcoco.com
Thank you so much for the review we loved Spring Live and it was great to meet you! We hope to see you at another show again soon!
Lovely design
Great designs, good quality, items were delivered with speed.and efficiency.
I'd already purchased the harness when visiting the stall at Ardingly so of course my baby girl needed the matching set!! So collar and lead had to be done!!
12 de maio de 2025
Resposta da popsandcoco.com
Thank you so much for the lovely review! Hope to see you at another event soon!
The dog harness are pretty however they…
The dog harness are pretty however they are so rigid and my dogs are not comfortable in them. Hopefully after soaking them in fabric softener they will improve. Based on this and some weird additional harness on top I would not buy from them. Too expensive to return as well.
2 de maio de 2025
Resposta da popsandcoco.com
Hi Deanne thanks for your review. The harness you purchased was one of our Go Explore Harnesses which are tough and designed for bigger, stronger dogs. They aren't made of a soft or flimsy material but they will soften up after some use. We're not sure what you mean by some weird additional harness on top - our Go Explore Harnesses have a back plate with a grab handle and d ring and a chest plate with a front d ring. This design is extremely common amongst lots of other dog brands across the world so we aren't sure what you mean here? With you being based in France we understand the returns process will be costly however we would be happy to refund if this has only been tried on indoors.
Beautiful personalised product
Beautiful personalised product. Great quality and quick delivery.
22 de abril de 2025
Resposta da popsandcoco.com
Thank you so much for spending the time to write this review it's much appreciated!
Lovely item well made packaged well…
Lovely item well made packaged well came on time
6 de abril de 2025
Resposta da popsandcoco.com
Thanks so much for this review Tracey it means a lot!
Resposta da popsandcoco.com
Thanks for all your support Nikki it means a lot! See you on Tiktok soon!
Resposta da popsandcoco.com
Thanks so much for your support and orders Christopher!! We're glad the order arrived speedily too!
Resposta da popsandcoco.com
Thanks so much for the review it means a lot you've taken time out of your day to write this, thank you.
Really happy with my recent order!
Really happy with my recent order, the collar and lead set I bought fit perfectly and are very well made. I also bought a personalised basket which I LOVE. Will definitely be back for more items especially as the girls are so helpful over on Tiktok!
17 de fevereiro de 2025
Resposta da popsandcoco.com
Thanks Gemma, we are so glad you love the items! We hope to see you over on Tiktok again soon!
Collar size
Could make an extra large aswell as collar is a little tight on my lab
13 de fevereiro de 2025
Resposta da popsandcoco.com
Thanks for the 5 stars Katie! We love these collars but they are only for small-medium dogs unfortunately! Our supplier doesn't make these in bigger sizes for bigger dogs, we wish they did!
They are the best Foggy
They are the best , give great advise not bias service is fast , and answer anything you want to know about , will change should you need to , the quality is outstanding and the dogs treats are so fresh , best co I’ve ever dealt with pls support them .
29 de janeiro de 2025
Resposta da popsandcoco.com
Thanks so much Tracy!! What a lovely review, we hope to see you on a live soon!
Resposta da popsandcoco.com
Thanks for this Lynn we really appreciate it!
Easy to order
Easy to order, very swift delivery and delighted with my purchase.
12 de janeiro de 2025
Resposta da popsandcoco.com
Thanks Linda for this review it means a lot, so glad you're happy with your purchase!
Easy to order, well made vegan collars
Easy to order, all things were well made, especially the vegan collars. Impressed at how quickly they came.
6 de janeiro de 2025
Resposta da popsandcoco.com
Thanks for your review Claire it means a lot!
Resposta da popsandcoco.com
Thanks so much, so glad your order arrived quickly!
Poor customer service
Ordered a jumper for my daughter’s dog in size large and when it arrived it was significantly smaller than the dimensions on the size guide. Tried to contact popsandcoco but their online chat service didn’t seem to work properly. I requested that they email me but they didn’t respond. Disappointing as myself and my daughters regularly buy from this company but probably won’t anymore because of the poor customer service and difficulties in getting the order sorted.
Following response received over a month after posting this review, I would like to raise two points . Firstly, how would you be able to determine if my daughter has purchased from yourselves as you don’t know her name or address. Secondly, the jumper size did not match the sizing given in the guide as already stated but incorrectly read by yourselves. I would imagine from your response that you have limited business acumen and professionalism. A significant part of running a business is dealing with customers when things go wrong and in my opinion you are very poor at this!
2 de janeiro de 2025
Resposta da popsandcoco.com
Hi Melanie, we've had many conversations about this - we aren't available on our online chat at 11pm unfortunately but responded to you during office hours. We have no record of your daughter ever purchasing from us so we are almost certain she purchased somewhere else. Our sizes differ from other stores both online and brick and mortar like Pets at Home for example which is why we provide size charts in several places for you to check measurements. We of course offered you to return the item for a refund which you didn't do. We're sorry the jumper didn't fit your dog but we do provide lots of size information for you to make an informed decision, you sent us an image of the jumper you received which was the correct size too. Emma x
Friendly service
Friendly service, always goes above & beyond to help. Ordering was easy & delivery quick.
2 de janeiro de 2025
Resposta da popsandcoco.com
Thanks so much Emma!
Order arrived quickly
Order arrived quickly, lovely product, very pleased with it.
2 de janeiro de 2025
Opinião espontânea
Resposta da popsandcoco.com
So glad it arrived quickly and you're pleased with it, thanks so much for writing a review for us!
Resposta da popsandcoco.com
Thanks so much Rebecca!!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.