Popular Lighting Opiniões 301

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I first purchased an 18 x 24 “Manhattan” poster (the classic cocktail) for an area near my Great Room wet bar. It’s a bit of a dark corner and I was looking for a subtle, unobtrusive way to low light/... Ver mais

Classificada 5 em 5 estrelas

I had a problem with my first set of lights not holding the connection. The returns address is not where the customer service is and felt disheartened. Since then I have been liaising with... Ver mais

Classificada 5 em 5 estrelas

Ordered 4 Sensa lights as a trial for buying more for a house renovation. One of the units would not hold a charge and operate. Jillian was extremely helpful to immediately arrange for a replaceme... Ver mais

Classificada 5 em 5 estrelas

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação

Sobre Popular Lighting

Escrito pela empresa

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

301 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Disappointed customer

I bought the small round lights for the stairs and they are excellent so I then bought 5 of the motion strip lights for under the kitchen worktops as in their adverts they show them in this position. Firstly had difficulty getting them to stay up, they kept falling down. Secondly they are useless for prolonged time on as they run out of battery very quickly. Popular Lighting have since confirmed they are only for sensor lighting not continuously on. Would NOT recommend for under worktops as they are useless.
In cupboards they are fine.
An expensive and useless purchase.

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I Never received a light

No light was received at At my apartment, 420 Nelson street Dalhousie New Brunswick E8C2B8

10 de outubro de 2025
logótipo da Popular Lighting

Resposta da Popular Lighting

We’re very sorry to hear about your experience. The shipping carrier has confirmed that your package was unfortunately lost in transit and notified you directly via the link we sent you before. We completely understand your frustration, and we’ve already arranged for a new order to be sent to you right away.

You’ll receive tracking details as soon as your replacement ships. Thank you for your patience and understanding.

Kind regards,
Popular Lighting Team

Classificada 5 em 5 estrelas

Great invention

I purchased a set a few months ago for the darker areas of the house. Really useful and don't appear to need recharging very often. Bought a set as a Christmas present and then decided to order another set for ourselves again as you can't have too many. Very useful for the stairs now the evenings are dark early. Found it great for the bedroom as you don't disturb your partner if you need a trip to the bathroom. Would highly recommend this product. So nice to find a genuine product that works well at an affordable price.

10 de outubro de 2025
Classificada 5 em 5 estrelas

Love these lights

Love these lights, very useful in the low light of winter evenings in providing hands free safety lighting on the stairs and kitchen. Easy to use and charge. Excellent customer service too.

7 de outubro de 2025
Classificada 5 em 5 estrelas

Excellent service and delivery

Excellent service and delivery. Love these lights. We have them on the upstairs landing. Work really well if you have to get up during the night.
Highly recommend.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

How do I obtain a refund

I would love to be able to review the product, but it appears to be stuck in transit. How do I get my money back?

29 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

We are very sorry to hear your order seems to be stuck in transit. That's a frustrating experience, and we want to sort this out for you immediately.

Could you please email our support team at info@popular.lighting with your order number and the name you used for the purchase?

Once we have your details, we will track down your package or process a full refund for you right away. Thank you for your patience.

Classificada 5 em 5 estrelas

Excellent little lights very useful and…

Excellent little lights very useful they last for a long time I’ve charged once from new and I haven’t had to charge again since and it’s now October and they are used in my integral garage 2 or 3 times daily. Very good price and delivered quickly.

4 de agosto de 2025
Classificada 5 em 5 estrelas

Absolutely wonderful sensor lights

We are very happy with these lights, as they are beautifully sensitive in the dark, and yet are clever enough to know when it is daylight. We no longer have to put the light on to come down the stairs, or to go to the toilet during the night. Great product thanks.

3 de setembro de 2025
Classificada 4 em 5 estrelas

Issue resolved - totally satisfied

I recently had an issue with 3 lights I purchased. These lights did not operate as effective as I expected. I was very disappointed and started to lose confidence in my purchase.After making contact with the company to explain my concerns, the CEO immediately contacted me and showed a strong desire to rectify the problem. The lights were replaced within days, no questions asked and are working well. I am very happy with the lights that were replaced. I was very impressed with the follow up that was made and the consideration that was given to me. I have a renewed confidence that Popular Lighting are committed to ensuring their customers are happy and their products are of high quality. A very satisfied customer now.

29 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

Thank you so much for taking the time to update your review. We sincerely appreciate your patience and for giving us the opportunity to make things right.

Our goal is to ensure every customer is happy with their purchase, and we're delighted to hear that your new lights are working well and that we were able to restore your confidence in our company.

Thank you again for your valuable feedback. We're here if you ever need anything in the future.

Best regards,
The Team at Popular Lighting

Classificada 1 em 5 estrelas

After 9 Months Still No Lights.

On the 11th January this year I ordered 3 lights for$78 and 2lights free.
The order number was 35882.
I am still waiting for this order to be filled.
Probably NO Stars would be more appropriate .

27 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

We were mortified to read your review and learn that your order from January was never fulfilled. Please accept our sincerest and most unreserved apology. There is no excuse for an oversight of this magnitude, and we are deeply sorry for the frustration and disappointment we have caused.

We want to be very clear: we have already issued you a 100% full refund.

We are now conducting an internal review to understand how your order was missed so we can ensure this never happens again.

We know a refund alone isn't enough. We would be grateful for the chance to restore your faith in our company. Please email us at info@popular.lighting referencing your review, and we will not only confirm your refund but also arrange to send you the original item you ordered, free of charge, as a heartfelt apology.

Classificada 1 em 5 estrelas

Not fit for purpose - dim and quickly need recharging

This is an addition to my original two star review. I’m now down at one star (you can’t give none) because the lights really are not fit for purpose.

We installed three under unit lights in the kitchen. They come on ok but are dim and then stop very quickly unless you are continually moving. Worse, they run out of charge *every one to two days* (unless there is nobody ever in the kitchen). This just makes them pretty useless.

I really do not recommend.

24 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

Sorry to hear you’re not happy with the lights. They are designed as motion-activated night lights, so they stay on when detecting movement, and then switch off after 20 seconds of no movement to save power. In Auto mode, a full charge should last weeks, so if yours are only lasting a day or two, please reach out to us at info@popular.lighting
so we can replace them or arrange a refund.

Classificada 5 em 5 estrelas

The lights are amazing

The lights are amazing, I love them, they make life so much easier, rather than fumbling around for a light switch. I have bought 18 of them so far and so have my friends because they loved mine. I would highly recommend them

16 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

Wow—thank you so much! We’re thrilled it made such a difference for you, and we really appreciate you sharing the love with friends too!

Classificada 5 em 5 estrelas

Is exactly what isadvertised.

Is exactly what isadvertised.
Works effectively and efficiently.
Good price too.
Highly recommended.

16 de setembro de 2025
Opinião espontânea
logótipo da Popular Lighting

Resposta da Popular Lighting

Thank you so much! 🙌 We’re really glad it delivered exactly as expected, appreciate the recommendation!

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