Joe Castillo turned what could have been a simple blind installation into a standout experience. From the very beginning, he treated my home with the same level of care and attention as if it were... Ver mais
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Can’t say enough good things. This is my third home purchase and to have all of the help to guide and make things smooth has made this time around the best experience for home purchasing. So many of t... Ver mais
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Porch customer service was very knowledgeable about my needs. They offered a lot of help for questions & concerns. Thank you so much Porch for all your help!
A empresa respondeu
Seconds after I submitted my request, I started getting "off-shore" calls. In addition to my needs, these telemarketer types asked if they could also send a plumber and an electrician, for unknow... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com/reviews.
Informações de contacto
2200 First Ave S, 98134, Seattle, Estados Unidos da América
- 1 (855) 494-5972
- help@porch.com
- porch.com
4,4
Excelente
2 mil opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was able to sign up for my electric and internet
I was able to sign up for my electricity account and internet account all in one phone call. It was a seamless process between the two companies. I am very happy I was able to get what I needed completed in a timely manner without an outrageous wait time. Thank you all so much!
19 de setembro de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Beth. We are delighted to hear that you had a positive experience with our team. Your support means a lot to us!
Great service and respected my time.
18 de setembro de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Heather. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
Scam
I signed up with Porch hoping to get real construction leads, but it’s been a complete waste of time and money. Most of the “leads” I received were either fake, had wrong contact info, or the homeowner never even requested service in the first place. Out of all the leads I paid for, almost none turned into actual jobs.
12 de setembro de 2025
Opinião espontânea
Resposta da Porch
Gans,
Thank you for using Porch. We genuinely appreciate your partnership and want to assure you that our goal is to connect you with high-quality homeowners who are actively seeking your services.
We understand how frustrating it can be when a lead doesn’t meet expectations or when a homeowner informs you that they no longer require the service. Please know that your time and resources are important to us, and we never intend to waste either. That’s why we have a lead credit policy in place—to ensure fairness and help make things right when situations like these occur.
We’d love the opportunity to work with you to resolve any issues you’ve experienced and provide support that helps you succeed with future projects. To better assist you, please reply with the full name listed on your Porch account, your business name, email address, or phone number. Alternatively, you can reach us directly at (206) 960-4337.
Thank you again for bringing this to our attention. We value your business and are committed to earning back your confidence in our service.
Interesting ideas
Interesting ideas, but lacking in professionalism
7 de setembro de 2025
Opinião espontânea
Resposta da Porch
Thank you for your feedback and for sharing your thoughts with us. We're pleased to hear that you found our ideas interesting! We also appreciate your comment regarding professionalism; we take this matter seriously, and your input helps us recognize areas where we can improve.
If you have any additional feedback or suggestions, please feel free to contact us at homeconcierge@porch.com. We would love to hear more about your experience and discuss how we can continue to improve.
😊😊nice young lady
Very helpful young lady. She took her time to help me.
5 de setembro de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Rami. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
A moving experience can be very tiring…
A moving experience can be very tiring and worrisome.
She made my experience quick easy and easy to understand.. It was like a one-stop shop.. greatly appreciated
3 de setembro de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Dorothy. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
HIGHLY Recommended U need to hire these guys
🌟 5-Star Review for Home Painting & Renovation Services 🌟
I recently hired Mike and the team at M&S Zorgol for a full exterior painting and partial renovation of my home, and I honestly couldn’t be more thrilled with the results—or the incredible speed at which they completed such an amazing transformation!
Their work ethic and attention to detail were truly excellent.
From the very first consultation, the team was professional, punctual, and incredibly knowledgeable. They guided me through choosing the perfect color palette for both the exterior and interior, suggesting ideas I never would’ve thought of—but now absolutely love. The painters were meticulous, respectful of my space, and left everything spotless at the end of each day. The final walkthrough was quick, thorough, and left me extremely impressed.
The renovation work—especially the bathroom upgrades—was equally outstanding. After having to part ways with a previous contractor due to lack of skill and poor workmanship, Mike's team stepped in and exceeded all expectations. They installed modern floating vanities and sinks in both our master and secondary bathrooms, replaced outdated fixtures, added stunning backlit mirrors, and even repaired damaged drywall seamlessly. The craftsmanship and attention to detail were top-notch—my bathrooms and exterior now look like something out of a magazine!
Communication throughout the project was clear and timely. Every question I had was answered quickly, and any changes I requested were met with a “no problem” attitude. Best of all, the project was completed on time and within budget—a rare combination these days.
I’ve already recommended Mike and his team to several friends, neighbors, and family members—and he's already picked up more work from them after they saw the results firsthand. I will absolutely be using them again for future home improvement projects.
My home has truly been transformed. Thank you for making it feel like home again!
Highly recommend.
2 de agosto de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Troy. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
MyPro electrician arrived very…Promptly
MyPro electrician arrived very promptly, diagnosed my electrical problem and replaced a damaged breaker and GFI outlet. All back to working well!
16 de agosto de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Gene. We are thrilled to learn about your positive experience with our team. Your support means a lot to us!
Resposta da Porch
Thank you for your review, Vanesa. We're delighted to know you had a positive experience with our team. We truly value your support!
Manuel was great
Manuel with Asian Garden Landscape and sprinkler was great. He gave us a good bid and performed the necessary repairs quickly.
23 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, David. We are very glad to hear about your positive experience with our team. Your support is truly appreciated!
HORRIBLE EXPERIENCE!!!!
HORRIBLE EXPERIENCE!!!!
DO NOT WASTE YOUR TIME or MONEY with Porch!
Appointment scheduled for 10:30 a.m. The "pro" was a NO SHOW! I called Porch's main number. They "couldn't find him." Almost two hours later, they call me back and say they are "trying to get someone else, but it may be in a day or so." No thanks!
Terrible, waste of time, experience! I made SO MANY special arrangements for this project, all to experience their lack of follow-through and utter, unapologetic incompetence.
7 de agosto de 2025
Opinião espontânea
Resposta da Porch
Thank you for taking the time to share your feedback. We’re truly sorry for the inconvenience and frustration caused by the initial no-show. We understand how much effort you put into preparing for this appointment, and we regret that your experience didn’t meet expectations.
At Porch, we’re committed to customer satisfaction and take situations like this very seriously. As soon as we received your call, our team began working to resolve the issue. Within the hour, we were in contact via phone and SMS, and our team manager quickly located an alternate provider. While the first alternate pro had limited availability, we continued searching and were able to find another provider who was able to work on your project.
We appreciate your patience and willingness to wait for the new professional, and we’re doing everything we can to ensure the rest of your experience is smooth and successful.
If there’s anything more we can do to support you, please don’t hesitate to reach out.
Don’t recommend them fake leads
5 de agosto de 2025
Opinião espontânea
Resposta da Porch
Hello Chris,
We sincerely apologize for the experience you had with leads that did not meet your expectations. Please know that our intention is always to connect you with potential customers and support you when a project falls short.
We understand how frustrating this can be, and we want to make it right. Our lead credit policy is both fair and comprehensive, and we are committed to resolving any concerns you may have.
To help us assist you further, please provide your name, business name, email, or phone number. Alternatively, feel free to give us a call at (206)960-4337. We truly appreciate the opportunity to address the issue and restore your confidence in our service.
Nice experience
The agent Chris is super professional, nice and patient. He was also very efficient helping dealing with issues setting up the account.
31 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Nancy. We’re delighted to know you had a wonderful experience with our team. Your support means the world to us!
Great service love it
31 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Patricia. We are thrilled to know that you had a great experience with our service. We truly value your support!
Great customer service!
Friendly service with clear communication.
1 de agosto de 2025
Opinião espontânea
Resposta da Porch
Thank you for sharing your review. We are very glad to hear that you had a positive experience with our team. We truly appreciate your support!
Quick and easy to navigat.
23 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for taking the time to share your experience with our team. We're happy to hear you had a positive experience. We greatly appreciate your support!
He was able to explain eveything…
He was able to explain eveything clearly.
22 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for sharing your feedback with us, Jose. We greatly appreciate your support, and we're delighted that you had a positive experience with our team. Please don't hesitate to contact us if you need assistance.
A complete joke and scam
I needed an inground hoop installed. The guy was supposed to show up Friday at 12. I received a call around 12:30 saying they couldnt find the guy. Saturday the guy calls and says hes on his way. He actually shows up and goes over the job. He says he needs $50 for concrete, which I pay and get a receipt and that he will be back tomorrow. For the next 4 days the guy says "Ill be there tomorrow ". Needless to say, he never came back. Thanks Dave, for taking my money and wasting my time
12 de julho de 2025
Opinião espontânea
Resposta da Porch
Hello Ryan,
We sincerely apologize for any inconvenience this project may have caused. Please be assured that our intention has always been to support you in completing this and any future projects.
We are currently looking into the issue and are committed to providing you with a prompt and positive resolution. To help us address the matter as quickly as possible, we kindly ask that you assist us in locating your project and identifying the contractor who contacted you.
Could you please provide your email address or phone number so we can follow up with you directly and ensure this is resolved without further delay?
Thank you for your understanding and cooperation. We truly appreciate your patience.
Warm regards.
Fast service
Fast service. Thabks for making my move to NJ easy. All I needed in one call. Very respectful and kind.
21 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for taking the time to share your valuable feedback with us, Cynthia. We're happy to hear that you had a positive experience with our team. We truly appreciate your support!
They aDonre professional
They are professional, helpful in every aspect and more especially friendly.
17 de julho de 2025
Opinião espontânea
Resposta da Porch
Thank you for your review, Ike. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!
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