PORTMANTOS Opiniões 

186
•
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do NOT buy from Portmantos on Amazon as they do not honestly state their return policy has a 30% restock fee. Says free returns but unless you activate the Amazon a to Z guarantee from 3rd party selle... Ver mais

Classificada 1 em 5 estrelas

I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... Ver mais

Classificada 5 em 5 estrelas

Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Informação fornecida por diversas fontes externas

Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(186)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

received what I ordered quickly and…

received what I ordered quickly and tracked accurately. Price was very good especially with the new customer $20 off.

13 de março de 2022
logótipo da PORTMANTOS

Resposta da PORTMANTOS

We are so glad you were satisfied with our service! We have to serve you again.
Happy Travels,
Portmantos Concierge

Classificada 5 em 5 estrelas

Lipault Roller Bag Duffel

Awesome roller bag duffel. Lightest duffel bag at 7.1 lbs. Durable fabric. Beautiful teal color and wish additional colors were not sold out.

9 de março de 2022
logótipo da PORTMANTOS

Resposta da PORTMANTOS

You chose a great bag! Enjoy traveling with it!

Classificada 1 em 5 estrelas

website has no inventory system

I made the purchase, waited for 5 days for the product to be delivered and finally they canceled the purchase, and returned the money, the site does not work with stock, I was without my Christmas present! I don't recommend this site

11 de janeiro de 2022
Classificada 2 em 5 estrelas

Lack of inventory? I think not!

After spending good amount of time, I found this product with an attractive price! I placed the order, and "went away"! Subsequently, they cancelled my order for lack of inventory. That can happen. I understand.
The funny thing is that the website still has the same product listed. It is available. But at $13 more than my purchase price! Lack of inventory? I think not!

4 de dezembro de 2021
logótipo da PORTMANTOS

Resposta da PORTMANTOS

we sincerely apologize for any inconvenience this may have caused you. Unfortunately we are not getting proper inventory from some of our vendors. We are working towards updating those products manually. We thank you for your patience.

Classificada 5 em 5 estrelas

Awesome service

Awesome service. Order arrived superfast - well packed and it was at the best price on the market today. Highly recommend this business and I am a tough customer to impress yet here I find myself making a bookmark for any future need - my first stop!

2 de dezembro de 2021
Classificada 5 em 5 estrelas

Exactly what I was looking for at the best price online

My bag arrived quickly and exactly as described! And I love it! My only recommendation to the company is to make sure the image of the item reflects what the consumer is purchasing. I was worried because the description was a floral description but the picture was a red bag. I took a chance and am glad I did. The item I bought was a replacement for my existing (and no longer available in stores) Tumi cross body bag. I don't care for the latest one in stores so I thought I might be able to find it online. Portmantos had the best price, it showed up quickly, and was brand spanking new! Great experience!

29 de outubro de 2021
Classificada 5 em 5 estrelas

I'd never heard of Portmantos. Great first experience.

I'd never heard of Portmantos, perhaps because I reside on the West Coast. It caught my eye while I was doing price comparisons for a high quality but pricey backpack. It had the best price and I was leery. I took the plunge and 2 days later with no S&H costs, it arrived at my front door. I'm pleased as punch, do a fair amount of travelling, and will keep this store on my radar for future purchases.

10 de outubro de 2021
Classificada 4 em 5 estrelas

Slow website

Slow website
The only problem I had is that the site is terribly slow. I'm sure PORTMANTOS is already aware of this. Sometimes the site is so slow that I'm never sure it's processing anything. I would click and wait up to 10 seconds before packets were received.

21 de setembro de 2021
Classificada 5 em 5 estrelas

Satisfied customer

Our first time purchasing here. We were not sure if we should buy through Samsonite website instead at first because the suitcases are quite pricey and we were buying 2. But because of the price, we ordered 2 Samsonite Spinner suitcases through Portmantos.
Fast shipping. In original packages. The price is the best. We continue to look through the website for more product. We will definitely purchase more items from them.
Thank you for your service.

21 de setembro de 2021
Classificada 4 em 5 estrelas

Happy in the end!

After placing an order, I became a bit concerned because I read some bad reviews. Tried contacting them and this was their biggest failure (lost a ⭐️ as a result). BUT…my package was shipped and arrived on time! I ordered a 3piece Samsonite Luggage Set. Best price online and exactly what I expected. Kudos to the warehouse guy who was there on Labor Day and assured me that he had the order and would be packing it that day. He really saved the day for Portmantos and deserves a raise!!!!!

14 de setembro de 2021
Opinião espontânea
logótipo da PORTMANTOS

Resposta da PORTMANTOS

Thank you for sharing your experience with us and our customers. We will definitely relay the message to our amazing and reliable warehouse team. Enjoy your luggage set and safe travels.

Classificada 1 em 5 estrelas

The site advertised luggage as…

The site advertised luggage as available. After my purchase, I got an email stating they did not have the luggage in stock. As of today, their website still lists it as available.

31 de agosto de 2021
logótipo da PORTMANTOS

Resposta da PORTMANTOS

Dear customer,
we apologize for any inconvenience this may have caused you. We will be sure to update our site. Unfortunately many vendors are struggling to keep their inventory with such a high demand for the products, but we will do our best to be as accurate as possible.

Classificada 5 em 5 estrelas

Great experience!

I was thrilled to see the exact bag I wanted on their website, lower price than most places. The ordering process was easy and my bag arrived, well packaged, within days. Would definitely order from them again!

24 de agosto de 2021
logótipo da PORTMANTOS

Resposta da PORTMANTOS

We are so glad you shared your shopping experience with us. Enjoy your purchase.

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