Do NOT buy from Portmantos on Amazon as they do not honestly state their return policy has a 30% restock fee. Says free returns but unless you activate the Amazon a to Z guarantee from 3rd party selle... Ver mais
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Leia as opiniões dos outros
I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... Ver mais
Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... Ver mais
A empresa respondeu
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
Informações de contacto
260 liberty st, 08840, metuchen, Estados Unidos da América
- 2122066999
- info@portmantos.com
- portmantos.com
2,8
Aceitável
186 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely the worst experience
Absolutely the worst experience. I wish I could give no stars. Bought $ 800 Worth of Briggs & Riley cases which they say were delivered even though I was home all day and received other documented packages from Amazon. Even in the ups description it describes it as a 10LB package. They refuse to answer any of my calls or emails. I am out of pocket and left bag less. NEVER DEAL WITH THIS COMPANY AND CHECK OUT ALL THE OTHER AWFUL REVIEWS ON AMAZON. How do they get away with ripping so many people off?
12 de julho de 2020
Opinião espontânea
Resposta da PORTMANTOS
I sincerely apologize for the inconvenience this may have caused you. This issue has been pushed to priority to make sure that it is resolved quickly. Customer Service will be contacting you asap.
Thank you for bringing this to our attention.
-Portmantos Concierge
Package came very quickly
Package came very quickly! Surprised it was that fast during this pandemic
4 de julho de 2020
Opinião espontânea
Resposta da PORTMANTOS
We appreciate your compliment! We are working diligently and safely to ensure prompt deliveries for our customers.
-Portmantos Concierge
Couldn’t get my refund after I…
Couldn’t get my refund after I cancelled my order. Had to involve PayPal.
3 de julho de 2020
Opinião espontânea
Resposta da PORTMANTOS
We sincerely apologize for any delay you may have experienced with your refund. Due to COVID-19 we have changed some of our normal business hours and amount of staff to ensure the safety of our employees which can result in a delay in specific departments. We will work harder to ensure there are no delays in our returns department.
Thank you for your informative review.
-Portmantos Concierge
Beautiful and great products!!
25 de junho de 2020
Opinião espontânea
Excellent value
Excellent value, quick shipping, would definitely shop here again!
18 de junho de 2020
Opinião espontânea
Resposta da PORTMANTOS
Bombata was an excellent choice and we were so excited to get this briefcase out to you. We hope to see you again!
-Portmantos Concierge
Great!
Excellent. Order was shipped right away and I received it very quickly. Thank you.
10 de junho de 2020
Opinião espontânea
Resposta da PORTMANTOS
We are so happy to hear that you were satisfied with your order! We can't wait for you to use these perfect travel companions.
-Portmantos Concierge
Fast delivery of Rimowa trunk.
Fast processing and delivery of Rimowa trunk to San Francisco during Covid. Was even faster than amazon.
29 de maio de 2020
Opinião espontânea
Resposta da PORTMANTOS
We are working hard to make sure our customers get everything they ordered on time. Thank you for taking time to appreciate our efforts during such a difficult time.
We hope to see you travel soon with your Rimowa soon!
-Portmantos Concierge
Love this backpack
Love this backpack! The front pocket is really handy and I like that the laptop pocket in the backpack is really easy to slide your laptop into. I also find this backpack incredibly comfy, I used it on a few hikes as a day pack recently and it didn’t bother me at all! The big zippers are a nice look too. Hopefully it lasts a long time, I’ve only had it for about a month. So far so good!
14 de maio de 2020
Opinião espontânea
Luggage was beautiful and arrived so…
Luggage was beautiful and arrived so quickly... even with the pandemic! Thank you Portmantos
11 de maio de 2020
Opinião espontânea
Product was exactly as ordered and…
Product was exactly as ordered and described. Shipping was very fast. No hassles and an overall very pleasant experience. Recommend this company.
15 de abril de 2020
Opinião espontânea
Resposta da PORTMANTOS
It is so kind of you to write a descriptive review. We are so glad we were able to meet your expectations. We thank you for your purchase and continued support.
-Portmantos Concierge
Great selection at great prices
Great selection at great prices. Bought 2 pieces of luggage. Speedy shipment and off on vacation we are with a gorgeous set of luggage.
13 de dezembro de 2019
Opinião espontânea
Resposta da PORTMANTOS
Please enjoy your Portmantos Exclusive and safe travels.
Thank you for your kind review.
-Portmantos Concierge
I am so happy with my travel bag!
I am so happy with my travel bag!! I ordered it at 10:00pm on a Thursday for departure for a trip abroad on Saturday. I paid for twoDay shipping and the bag arrived on Saturday with minutes to spare. I was really thinking I wouldn’t get it in time because I ordered it so late at night. Best delivery ever!
6 de agosto de 2019
Opinião espontânea
Resposta da PORTMANTOS
Amazing! we are so happy we were able to accomodate you accordingly.
-Portmantos Concierge
Good company-Bag was a bit small but…
Good company-Bag was a bit small but not a reflection of service.
28 de julho de 2019
Opinião espontânea
Resposta da PORTMANTOS
We thank you for your honest review.
-Portmantos Concierge
Resposta da PORTMANTOS
We appreciate you taking the time to review our service. Enjoy your purchase.
-Portmantos Concierge
I really like Portmantos
I really like Portmantos. I’ve ordered some Vagabond boots (best price on them I could find was at Portmantos) and a few T shirts. Good, solid company. They work hard for your business, and they deserve your business for it. Good shipping/return policy too.
10 de maio de 2019
Opinião espontânea
Resposta da PORTMANTOS
Thank you for your review.
Good pricing on a hard to find item and…
Good pricing on a hard to find item and very fast internet shipping.
16 de abril de 2019
Opinião espontânea
Resposta da PORTMANTOS
We are so glad you were able to find exactly what you needed! Looking forward to your next visit.
-Portmantos Concierge
Ordered a Tumi backpack as a gift, they cancelled my order
Ordered a Tumi backpack as a gift, everything goes through smoothly until.... the order gets cancelled a few days later. If you’re out of stock don’t take the order. Very disappointed
12 de abril de 2019
Opinião espontânea
Resposta da PORTMANTOS
We apologize for any inconvenience this may have caused you. During the sale period orders were coming in rapidly and it seems our inventory system did not update fast enough. Please reach out to info@portmantos and our concierge service can recommend a similar options.
-Portmantos Concierge
Resposta da PORTMANTOS
We appreciate your kind words.
-Portmantos Concierge
Resposta da PORTMANTOS
We hope you enjoy traveling with your fantastic travel companion!
-Portmantos Concierge
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