Pott Candles Opiniões 276

Great purchase. The almond candle smells lovely and loving my new pot and match pot

Treated the home to the new tomato pot & candle, absolutely delightful. Also a new reed diffuser with fig fragrance, beautiful.
Always well packed & definitely worth the money. No sooty residue & burns to the end. Delivered well packaged.

There was not a candle included with the pot!

Love everything about Pott. Gorgeous scents, quick delivery and more sustainable than most candles.

Lovely candles and long lasting

Great candles and excellent customer support. I look forward to my monthly candle

I bought this as a present for my daughter Kirsty Griffiths ( I forward all your posts to her!)
She is absolutely delighted! We chose the Rose perfume and it is absolutely gorgeous! What a lovely idea for a gift! Well done!

Had some issues with delivery, but resolved by the excellent Duncan and now in receipt of a delicious smelling, excellent quality set of candles, plus refills for earlier purchases. Very happy.

Fast delivery and the quality of the candle base and gorgeous scent is amazing

Customer services is the worst I have experienced which is a real shame as like the product. But I had a query on my order and tried to contact Potts Candles several times with no response. So then tried to cancel my subscription but you can then only apparently do so by sending an email. So had to send further emails to cancel which of course still go answered!

Very quick delivery and beautifully packaged. Smaller than I expected though

While I do like the candles a lot. There are serious errors/misinformation in the Potts Candles website. The website states that a buyer will recive 5 points for every £1.00 spent. This is not the case. What is actually happens is that regardless of what you send VAT is taken off what you send, (the rate no VAT used is 16.67%. VAT in the UK is 20.00%). Also the cost of postage is taken off what you have spent, so £4.50 is also taken off. There is no explanation for this on the website. So no one gets 5 points on what they spend. In addtioin, muliplying anthing by 5 means that the last figure must be a 5 or a 0. This does not happen, e.g 17 x 5 = 85, 209 x 5 = 1045 and 410 x 5 = 2050. Use your own calculater on your own purchases. I have been in contact with Pott Candles, They seem to have stopped resonding to my emails.

Great products & customer service

Lovely candle pot and candle, very quick delivery, all in all a great company ❤️

Great concept, great smelling candles made from good quality non toxic ingredients. Potts are very well made and for me good to colour coordinate with my colour schemes. I have also signed up for the .monthly refill subscription

Smells gorgeous

Incredibly disappointed by this company’s customer service. My pot has an issue, the wax is seeping out of the bottom and pooling on the surface below it. I contacted Pott to ask for a solution, upon sending them photos they decided no issue with my pot, I’m left with an expensive useless item and two candles I need to find containers for. After this I’ve canceled my candle subscription with them because what’s the point of having their candles now.

Excellent product from an excellent company, with excellent customer service.

Oh my gosh - the most recent selection of scents are divine!!!! The best yet - Love!