Powerland Industries Ltd Opiniões 1876

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My existing car battery just died overnight without warning, (would not hold charge), so urgently needed a replacement - but wanted a better spec model (with hopefully better life & reliability). Hav... Ver mais

Classificada 5 em 5 estrelas

What a great experience! From the moment I ordered the solar panels to receiving them this morning. Originally I was planning to pick them up but in the end I couldn't so had to call the guys and requ... Ver mais

Classificada 3 em 5 estrelas

Ordered 3 items, and upon checking after delivery only one item was correct, and the other didn't appear to be a genuine victron part but was also the incorrect size. Emailed on April the 9th wit... Ver mais

Classificada 5 em 5 estrelas

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamentos a energia solar
  2. Grossista de baterias
  3. Empresa de energia solar
  4. Central de energia solar fotovoltaica

Escrito pela empresa

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 73% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Good value for money

Good value for money. Sadly used a carrier who sent a tracker which messaged 3 days running promising delivery. I ended up ringing the supplier who contacted the carrier. Delivered next day

13 de abril de 2026
Classificada 3 em 5 estrelas

Ordered 3 items

Ordered 3 items, and upon checking after delivery only one item was correct, and the other didn't appear to be a genuine victron part but was also the incorrect size.
Emailed on April the 9th with an image and details on why it wasn't correct.
It has been 1 week and still no response, disappointing.

update: have since have response from trustpilot, their supplier can't resolve so they have issued a refund.

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting

Ordered battery on 8th April still not arrived, it’s now the 15th, don’t bother with online chat because nobody replies, also there is no tracking available, maybe change your courier company and improve your customer service.
Update.
They replied within 1 hour of my negative review and….
They will get back to me asap, it’s now Saturday and have heard nothing, no idea where my order is and no refund either, absolute incompetent company.

8 de abril de 2026
Classificada 3 em 5 estrelas

Better communication

There was the complete lack of comms on any delivery timing. We knew pallet delivery would be a drama, so we sat waiting for a day before we had any confirmation of a day or time.

To be fair, Powerland have apologised and we will give them another go for our next battery order.

10 de abril de 2026
Classificada 1 em 5 estrelas

The item I ordered has not been…

The item I ordered has not been delivered yet.

8 de abril de 2026
logótipo da Powerland Industries Ltd

Resposta da Powerland Industries Ltd

Hi Duncan,

Thank you for your review and for bringing this to our attention.

I’m very sorry to hear that your order has not yet been received. I can see that your order was placed on Sunday and dispatched on Wednesday, following the bank holiday on Monday.

As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that DHL has experienced a backlog following the four-day Easter break, which may have caused a slight delay. Under normal circumstances, your battery would have already been delivered, so I do sincerely apologise for the inconvenience caused.

I have also sent you an email to confirm that I am looking into this for you. Once I have more information, I will update you as soon as possible. In the meantime, I would be happy to refund your carriage costs in light of the delay.

Thank you for your patience and understanding.

Kind regards,
Ben

Classificada 5 em 5 estrelas

Great communication from

Had a bit of a glitch with delivery that was coming direct from Victron but excellent communication from Ben sorted it out

6 de abril de 2026
logótipo da Powerland Industries Ltd

Resposta da Powerland Industries Ltd

Hi Tim,

Thank you for your review and for bringing this to our attention.

I’m very sorry to hear that your order has not yet been received. I can see that it was placed over the bank holiday weekend and dispatched on Wednesday, following the bank holiday on Monday.

Regarding the tracking, on this occasion your fuses were shipped directly from Victron’s dispatch centre to avoid additional stock transfers. Unfortunately, this service is not tracked, and I apologise for any inconvenience this may cause.

As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that Victron has experienced a backlog following the four-day Easter break, which may have resulted in a delay. Under normal circumstances, your order would have already been delivered, so I do sincerely apologise for this.

I have also sent you an email to confirm that I am looking into this for you. I will provide an update as soon as I have more information. In the meantime, I would be happy to refund your carriage costs in light of the delay.

Thank you for your patience and understanding.

Kind regards,
Ben

Classificada 5 em 5 estrelas

What a great experience

What a great experience! From the moment I ordered the solar panels to receiving them this morning. Originally I was planning to pick them up but in the end I couldn't so had to call the guys and request delivery. They arrived 24 hrs later!!! Amazing turnaround time so thanks for making it easy guys. Just ordered some cabling and will be back for more Solar soon. Thanks again. J.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

YBX7096 Car Battery, Fast Delivery + Professionally Packed

My existing car battery just died overnight without warning, (would not hold charge), so urgently needed a replacement - but wanted a better spec model (with hopefully better life & reliability). Having found the model I wanted - Yuasa YBX7096, and searched online, I found it available at Powerland. I phoned to confirm it was definitely in stock, then ordered from their website, (c 10 am). The new battery arrived c 13:30 the following day, (packaging was very good); and after fully charging this I fitted it later that day, (I tested this at 100% for the 700CCA spec). Price was good, albeit not the cheapest, however availability and quick delivery were very important factors in the purchasing decision. Turned out to be a good choice - very happy.

7 de abril de 2026
Classificada 3 em 5 estrelas

Incorrect info on the web site.

I bought 2 batteries. These were urgently needed, and the web site said in stock. I wanted to confirm, so tried calling twice, plus the chat line. Made no progress with either, so I ordered and paid.
Later I called, to check when I could collect, to be told these were not actually in stock, and would not be on site until next Tuesday. Hopeless! After much discussion, I will collect from their supplier in Fareham on Tuesday. This is 3 days later than I wanted.

2 de abril de 2026
logótipo da Powerland Industries Ltd

Resposta da Powerland Industries Ltd

Hi Paul,

Thank you for your review.

I’m sorry to hear that you were disappointed with your experience, particularly as you required the batteries urgently. I do appreciate how important timing was in this case.

I would like to clarify a few points regarding your order. The items you purchased were in stock within our wider UK network; however, as noted on our product pages, not all items are held on-site at our Alcester location. We do highlight this under the “Collection Available – More Info” section, where we advise customers to contact us in advance to confirm availability at a specific branch before travelling.

Your order was placed on Thursday and, under normal circumstances, we would have arranged for the batteries to be transferred to Alcester for collection the following working day. Unfortunately, due to the Easter bank holiday (Friday and Monday), our usual transfer schedule was disrupted, which meant the earliest collection date was Tuesday.

I’m also sorry that you experienced difficulty reaching us by phone and live chat. We do experience particularly high demand at times, but we recognise the importance of being accessible, especially when orders are time-sensitive, and we are reviewing this internally.

That said, I’m pleased we were able to arrange for you to collect directly from the manufacturer in Fareham as a workaround, although I appreciate this was not your original plan.

Thank you for your feedback. It is genuinely appreciated, and we will use it to continue improving both our communication and service.

Kind regards,
Powerland

Classificada 5 em 5 estrelas

Exceptional Service

Ordered on Tuesday items delivered Wednesday what a service this is the second order from this supplier and I cannot find anything other than give praise for the exceptional service

31 de março de 2026

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