Preaction Opiniões 

Jasmine was absolutely amazing at getting things sorted for us and I can’t thank her enough for listening and helping as much as she could. Thank you Jasmine!

Amanda was so helpful and understanding with what was a tricky situation caused solely by myself.......a senior moment as i believe they are called.
She is a credit to PreAction and i,d like to thank her again.

These are the type of companies that need investigating in this country absolutely disgusting threatening behaviour towards 70 year old women should be ashamed of themselves will be speaking to local councils to get these under investigation.

Emma contacted me Friday afternoon and explained the situation. We provided her with the proof that were not in the wrong and do not owe the money.
Emma said she would contact us Tuesday with an update. Monday morning we had contact saying it was all sorted and no proceedings needed.
Emma was very understanding and listened to our side of the story. I am only a one man band with a small business and I felt it would finish my dreams off. Thank you for being so professional.

My contact with Lindsay was made more comfortable by her sympathetic approach to what was a stressful episode for me and my Bowls Club. A simple and innocent error on my part caused issues but we resolved the matter in what was a decent negotiation with Lindsay.

Michael was very helpful and kind. He made a difficult situation bearable and swift to deal with!

Amanda was extremely helpful through all my dealings with her. Very thorough, quick , helpful & pleasant to deal with. Made things much easier.

Lindsay was excellent, not the result I wanted but explained the situation in simple terms. Fantastic asset to this company.

Your client hastily signed me into a second contract which caused a breach with the first after lying to me I was out of contract and paying emergency charges (I wasn't) brokers due diligence has now conveniently caused a contract breach and left me liable for their commison fees.

Funnily enough your client never disclosed any commison fees, terms and conditions or contracts from themselves. Only contract signed and in place is with the supplier! So good luck getting any fees for a breached contract that was never in place, disclosed and with no letter of authority in place.

I have done a change of tenancy after the contract expired and they still want me to pay their commission. I have sent them all the evidence. they will force you to pay them. They have no legal rights. Do not pay them a penny

Working with pre action has protected my businesses from losses incurred by contracts failing to go live, the revenue recovery is second to none. Antoinette and the team are always there to support with any queries and have helped us amend our terms and conditions to protect the business from future losses.

We will continue to use pre action to keep us up-to date on latest legislation and changes within the energy market.

Keep up the good work 🔥

Emma was great start to finish she explained everything to myself to help understand even though I had been told by a certain company they would change over suppliers with no charges etc as a small business Emma was just brilliant patient understanding and didnt chase or feel hassled at any time we got everything sorted and settled within no time thankyou again

Lindsay is very professional and has always been very polite, helpful and friendly over the phone.
Thankyou Lindsay ☺️

This company try to bully you into paying for contracts that you did not sign for that were done by pushy sales men with falsified signatures , from up to 6 years ago with no contact in that time .

Amanda Bullen was extremely helpful in resolving an issue we had when enrolling on a new electricity contract. We managed to resolve the situation and achieve a positive agreement. Thank you!

I had no idea a company was claiming against me, Pre Action's Amanda told me why, when, how and the reason her company is involved, a long story but with her help we sorted the situation to a fair resolution for her client and my satisfaction, in most cases people ignore these problems but I am so relieved Pre Action were as helpful as can be in this case.

These 5 stars are for Jasmine Wilkinson. Correspondence from PreAction came as a shock - it was an issue I wasn’t even aware of. I responded to the initial email by calling Jasmine & she was incredible at taking the time to explain the situation, listen to my side & left me feeling reassured that the possibility of reaching an agreement that was fair to all was an option.
Not only this but she made it happen.
I’m a single Mum of 2 & was dreading the thought of a court case hanging over me. Jasmine helped make sure that didn’t happen & I am so grateful. Thank you Jasmine

Emma lake is a credit to the company and I wish her the best

Jasmine was brilliant from the very 1st contact. Not ringing/emailing every 5 mins. She explained everything clearly, never demanding or aggressive. I provided documents on time as stated and within 24hrs case closed and email confirmation received of closure.

Emma Lake was so lovely helping with an issue we had. She was very fair and understanding, listened to both parties points of view and we came to a fair resolution. Although it can be daunting to talk to anyone about a problem you may have it is worth doing to get it resolved for peace of mind. Just have a chat and don't bury your head in the sand!