Premier Lace Wigs Opiniões 911

I "was" a regular customer.
I received two wigs transparent lace when I clearly ordered tinted. They stated they didn't think it mattered because the hair was colored. Not everyone owns make up to fix.i I had to spend extra money to put face makeup on wig to make it my shade. Recently, I questioned twice about an advertisement for discount on "all wigs" and when I questioned why certain wigs were only only 10 percent off and not as advertised for 40 their response was not that one. I then inquired which ones twice to two other people and never received a response. I decided to order same wig from another company. They lost a sale and a regular customer.

DHL gave my package to a next door neighbor who I don't know or talk to , when I gave them simple instructions to knock on my door or call me upon their arrival I was totally upset they had one simple job to follow and they didn't . I don't talk to that person that they gave my package to and he could've stolen my package Thank god he didn't but next time follow the simple orders please and Thank you. Overall I do Love the wig it fits perfectly I just gotta learn how to style it lol.

Took about a week to come. But the hair is thick and soft. I followed a YouTube video and applied my wig myself and I love the look.

The texture was nice but the hairline didn’t really look like the picture as other reviews stated at least for me , also my lace didn’t look tented

Love it love it love it

Premier Wigs has the best Customer Service Reps ever! They go out of their way to accommodate you. The shipping is superb! I've been a loyal customer for over 3 years and this is the only place I shop for excellent wigs. I love love love this online store!!

I got 18 inch loose curls virgin lace ! Love it my first time ever trying and I’m in love . Sitting in this house I wanted a chance and I’m loving it

I absolutely love my wigs when i buy them. Customer service is always easy to talk to! Thank you so much!

Excellent wig I will be ordering another soon and very fast thank u to premier lace wigs.

The wig wasn’t what I order. 1 paid 192.00 and the lace was not invisible and the size cap was not small, it was Average Every time I order from them. The just send the wrong. When I tell them they swear it’s right. I know my wigs.

The hair is nice and a good price but it does shed a lot, and I honestly was gonna give this review 3 stars because my package was supposed to come on a Friday at 10:30am but it didn’t it ended up coming on a Monday at 10:22am so it didn’t come when it was supposed to but it’s not the company’s fault it’s fedex fault so that’s why I gave four and not three

nothing personal , but that was my first time ordering from this website, customer service was every unprofessional, and before i purchased the wig i wanted to ask and get some information on their wigs and i guess Mercy was the only customer service person on this website, i wish i had read the reviews before i placed my order. i was very polite and i explained from the beginning that this is my first time ordering from this website and specially when i had very few bad experiences from the top wigs salons in Canada. and this the conversation that took place before i placed my order.
Mercy
Customer support
Chat started
hello, do you ship to canada?
Mercy:Yes shipping is still normal these days
shipping is still normal these days
free shipping
how long it would take usually ?
Mercy3-5 days
am not an expert in wigs but i bought before few wigs and they were really bad. what is you your policy if the wig " or may the patch " i buy the wig off turns out not as good?
Mercy:so you have ordered from us many times and you don't like those wigs right ?
no, its my from time ordering from you. i ordered from Candaa and it was from top companies . but it was shedding and tangled fast, but they didn’t commit and they didn't do anything . i lost so much money because of this.
Mercy:okay i see
do you have # 613 wig?
Mercy:yes we have
and what do you recommend . i am vey interested in invisible frontal wig . i really want to try it. and in Asian hair, not indian.
Mercy:sorry ?
i don't know what you want exactly
i am looking for invisible or HD as they call it frontal wig in Asian hair, what is your recommendation ?
mercy:please check which one you like
i was looking at this one for example. Invisible Knots,Super Thin Transparent HD Lace,
the one i tried to choose the for example the first box has so many options and it’s kinda confusing . can you help me with that?
Mercys: sorry
its ok. i will place an order and try my luck:)
Mercy: ok
thank you so much for your time
hi again, in the description box it shows different colour . can i order the colour as well ?
Mercy: sorry no
or its only colour 1B
no, i cant order?
Mercy: only black color available
ok, and what is the difference between virgin or remy hair?
and in the in the Invisible , is it in the middle or i can part it other direction ?
Mercy: yes you can part it other direction
it doesn’t say if it is full lace or 360?
Mercy: sorry do you really want to buy ?
and in the ADDITIONAL REQUEST, i can’t mention that
i mentioned to you before that i am not an expert
Mercy: I think you don't even know what you really want
we suggest you think twice and do some research
i had very bad experience before. i think i have the right all these kinda questions
why would i wast my time and your time to ask all these kinds questions ?
Mercy: we suggest you just buy one first to check the quality yourself . understood that part, but all i wanted to know the wig i like and i sent you the link to it, has so many details and it wouldn’t even let me choose the lace colour
i am sorry if i wasted you valuable time and i understood that part, but all i wanted to know the wig i like and i sent you the link to it, has so many details and it wouldn’t even let me choose the lace colour
i am sorry if i wasted you valuable time. again, i will still write an update once i receive the wig, but never again order from this website because se of Mercy and the attitude i got,

I love the wigs I have purchased from this site!!😍😍

Wig only took a week to arrive, really nice and soft. Haven’t had it for long but so far it’s good

Love it nice wig good price fast shipping

I have the curly full lace 20 in 180 density and ALOT of shedding has happened using my fingers only. The hair is beautiful and full besides the shedding if you don't touch it your good and the curls are very detailed.

Great quality hair shipping was fast. Love Premier hair.

Very good hair. Cap is very nicely constructed!
My one complaint is that it was not as full as I would like on top. So I added tracks.
Other than that I would buy again and again from them!
Michelle

Great company. The wigs are of excellent quality and can be customized. So far I've ordered 4 wigs from this company and they always arrived on time and without any problems. Customer service is very nice and helpful and responds quickly. Definitely recommend.