This is a highly impressive organisation. From the initial contact through to the meeting with the staff to assess my car , communication was pleasant and clear. Justin and Ian who came to my h... Ver mais

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Very good service from start to finish. Initial valuation was potentially £14k book price , sold at £12k Ash explained in detail why the difference and was honest from the off set. They also w... Ver mais
Have had a very positive experience selling our car. Abs arrived on time and took us through the whole process very efficiently. Would highly recommend.
Abs was amazing, he talked me through every step of the way and was really helpful, i’d highly recommend using these guys and ask for Abs himself.
Informações sobre a empresa
Escrito pela empresa
Sell your car today with Premium Car Buying Service. We don't charge admin fees and offer same day payment for free. Save your valuable time when we visit you. It means we know facts like how much extra a limited edition is worth. Or whether a certain colour is in particular demand. Or how much those extra features you’ve lavished on your car have cost you – and how much value they’ve added. Or even whether it’s a particularly good time of year – for example, cabriolets are most popular in spring and summer, while for 4 x 4s it’s winter. Essentially, we review each car on its merits, and take all relevant factors into consideration. This is priceless knowledge that no computer can replicate. And it’s reflected in the price we pay. PremiumCarBuyingService.com unlike our competitors we won’t give you a valuation based on an automated system. We use our experience and knowledge of our vehicle specialists. Contact us now on 0330 822 7081 for a personalised quote and experience the difference for yourself.
Informações de contacto
Unit 4 Noose Lane, WV13 3LW, Wolverhampton, Reino Unido
- 03308227081
- info@premiumcarbuyingservice.com
- premiumcarbuyingservice.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 52% das suas opiniões negativas
Geralmente responde dentro de uma semana
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And and Johnny
Abs and Johnny, are very professional and made the experience of selling my car very enjoyable, couldn’t recommend them enough
Wayne came to collect the car
Wayne came to collect the car. Guy was spot on and no messing. Company is good to deal with.
Extremely helpful and easy
Reuben and Paul made the process extremely easy and fast. Would definitely use again if and when I sell another car.
Car valuation and sale.
Wayne and Paul arrived to value my car. They were professional, friendly and respectful and offered a fair price after thorough inspection. Wayne was also helpful with other unfamiliar aspects of the paperwork.
Abs & Liam PCBS
Abs & Liam came to pick up the car, very good and good communicators commenting on every step.
Slightly disappointed the price paid wasn't the price quoted, especially as main reason related to a recall which is on the cost of the manufacturer. But the service was excellent from the team.
⚠️ PLEASE STAY AWAY
⚠️ PLEASE STAY AWAY - VERY MISLEADING EXPERIENCE
If you’re planning to sell your car, keep this company as your 5th option and try the other 4 first.
At first, they appear very professional and genuine. They review your photos and give you a very good valuation. They even claim they don’t offer inflated prices just to reduce them later.
But on the day of transfer, the story changes.
Despite valuing my car just one day earlier, they suddenly claimed the market price had dropped by around £1,000 - without even physically inspecting the car or anything changing with the vehicle.
By then, you may have already cancelled your insurance, parking permit etc and made arrangements for collection, putting you under pressure to accept their reduced offer.
This felt extremely misleading and unfair.
My strong advice: DO NOT rely on their initial valuation. Try every other option first and think very carefully before dealing with them.
I’m sharing my experience so others don’t fall into the same trap!!!
Wayne and Ian were excellent and…
Wayne and Ian were excellent and professional throughout the entire process.
A pleasant experience
Ash and Paul came over to assess my vehicle and I found them totally professional, courteous and respectful. Ash dealt with all elements that are necessary given the situation and made the sale a thoroughly enjoyable experience. I strongly recommend Premium Car Buying Service as they exceeded my expectations by a long way!
Great experience with the car buying…
Great experience with the car buying team (Jason and Alan). They came out to inspect my car and carried out a very detailed and professional inspection. The whole process was smooth, transparent, and well explained from start to finish. The inspector was friendly, knowledgeable, and respectful, which made the experience stress-free. Excellent customer service overall, and I would definitely recommend them to anyone looking to sell their car.
Friendly and nice to deal with
Arrived on time, Alan and Jason inspected the car. Very friendly and easy to deal with.
Alan & Jason were a pleasure to deal with.
Alan & Jason were a pleasure to deal with. Unfortunately I felt slightly misled by the company who, despite me sending numerous photos, had not made them aware of the photos resulting in an embarrassing set of renegotiations.
Alan and Reuben where very polite and…
Alan and Reuben where very polite and considerate for my age the deal went through very quickly would recommend
Great Service from Wayne and Ian.
Wayne and Ian arrived on time to view our car.
They we very friendly, professional and customer focused with excellent communication and clarification skills.
They thoroughly inspected the car and Wayne took it on a test drive with myself.
They offered a good price too.
Overall a very good experience and recommended.
Thanks
Ruben and Alan were fantastic.
Ruben and Alan were fantastic! They were exceptionally friendly, thorough with the car inspection, and made the whole transaction completely seamless. Highly recommend.
Good process
Good process, professional service from Jason and Paul
Ian and reuben were great got there at…
Ian and reuben were great got there at the end recommended highly !
Alan and Jason were incredibly helpful…
Alan and Jason were incredibly helpful and friendly. They walked us through everything. Couldn’t recommend them more.
I had Ashley and Alan come today
I had Ashley and Alan come today for my car and they have been amazing and well understanding and upfront.
It’s say to see the car go but it’s in safe hands now thanks you to you both.
Kind regards
Luke
Professional and easy to use service
Wayne was our initial contact and he arranged to view the car. Unfortunately there were issues on the motorway and he was unable to make it to us, however he kept us informed throughout the day and as promised arrived promptly the next day. Wayne and Ian both acted in a professional but friendly manner. Throughout their very thorough inspection they treated my car with utmost respect. We did decline their first offer but they came back and offered what we wanted as they knew the car was well worth it. The transaction of money was completed swiftly. I would recommend using this company but be realistic in your expectations of value and if you have anything to hide (which we didn’t) it will be uncovered. Wayne and Ian were a pleasure to deal with and an asset to their company
alan & wayne were fantastic to deal…
alan & wayne were fantastic to deal with … recommend .
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