Prima Equine Ltd Opiniões 

92
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Daniel travelled all the way down from Scotland and was very patient with all the horses. Seeing everyone of them ridden and offer some advices that I found very useful and made the fit so good. I hav... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a super appointment with Dan yesterday. He helped my daughter find the right saddle for her and her new horse. Dan is a genuine kind and caring person with no pressure . Thanks again Dan .

A empresa respondeu

Classificada 5 em 5 estrelas

Daniel turned up right on time. Had plenty of saddles available to choose from. Great attention to detail in fitting my current Amerigo to my first horse, didn’t try to upsell anything, just made su... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic service really good with my horse and spent a lot of time checking the saddle over for a perfect fit and making sure it was a good and perfect fit for me and my horse

A empresa respondeu

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Escrito pela empresa

Prima Equine is the UK's premier saddle fitting company offering world-renowned brands with award-winning customer service. Our online store serves on a global scale with a nationwide sallde fitting service around the UK.


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4,9

Excelente

TrustScore: 5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(92)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

First class service

28 de novembro de 2020
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Resposta da Prima Equine Ltd

Hello Lesley, we are happy to hear you were pleased with the service and thanks for the feedback!

Classificada 5 em 5 estrelas

Dan came out on short notice to fit a…

Dan came out on short notice to fit a saddle for my horse. He spent over 2 hours with us carefully finding a saddle that fitted both myself and my horse. He also carried out a rider Biomechanics session with myself which was so useful and informative. Excellent service, I am delighted with my saddle and can highly recommend Dan and Prima Equine!

22 de novembro de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hi Miriam, thank you for such fantastic feedback. We were delighted to be able to help you and your horse find the best fitting saddle. Let us know if we can do anything else to help!

Classificada 5 em 5 estrelas

Excellent an friendly service!

Excellent an friendly service!
Sent a query about stirrups via their online chat function, they replied very quickly with the answer to my query. I bought the stirrups then and there.

Their next day delivery service delivered a stunning pair of Equipe STAF14 safety stirrups.

Would recommend and will buy from them again.

25 de outubro de 2020
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Resposta da Prima Equine Ltd

Hello Catherine, thanks for your lovely feedback. It was a pleasure to help you and we hope you are enjoying your safety stirrups!

Classificada 5 em 5 estrelas

Fantastic Products & Service!

I recently bought the Cavalor Recup Gel to help with one of my pony’s back. Prima Equine had a great product knowledge and range and my gel arrived the next day! Since then it’s been working wonders.

12 de outubro de 2020
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Resposta da Prima Equine Ltd

Hi Emma, thanks for your feedback! We are very happy to hear you are loving the gel so much and it's making a difference to your pony.

Classificada 5 em 5 estrelas

Top class service and customer care!

I'm really pleased I contacted Prima Equine after having some saddle related problems. Dan thoroughly assessed my horse and my old saddles before fitting for a new one. I enjoyed learning a lot about saddle fitting and even though Dan had a busy day, at no point did I feel rushed for a decision on a saddle. My saddle and extra goodies have just arrived (super quick delivery!) and I am delighted. I would highly recommend the friendly, professional and very knowledgeable service to anyone!

24 de setembro de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Zoe, thanks for the fantastic feedback! It was our pleasure to help you and we're happy to hear that you rate our service so highly! Let us know if we can do anything else to help and thanks again :)

Classificada 5 em 5 estrelas

Outstanding service and customer care

Dan from Prima Equine has gone above and beyond to provide me and my horses the best care when purchasing 2 saddles and extra goodies from him.
No matter what time of day it is your questions will always be answered, booking saddle fitting appointments could not be easier and being nearly 2hrs away i’ve had my appointments within a few days, the saddles are to die for and the products are the best of the best, my horses were taken great care of when having the saddles fitted, I was able to thoroughly test the saddles out to be 100% of my decisions... and the list goes on.
Dan was extremely patient and helpful with the whole process.
I would highly recommend doing the bio mechanical sessions as it has given my chiropractor great insight into how to help me be the best for my horses.
I honestly couldn’t recommend this company and service that Dan had provided more, really is second to none.

22 de setembro de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hey Georgina, thank you very much for leaving such amazing feedback. We were delighted to help you and both of your horses. Hearing just how happy you were with the service really does mean a lot and we are always here to help with whatever you need, whenever you need it! Thank you very much again and we look forward to seeing how you progress.

Classificada 5 em 5 estrelas

Dan took the time to travel through to…

Dan took the time to travel through to Anstruther in Fife, to provide not only a saddle check up for my two boys with their current (non Prima Equine) saddles, he also took measurements of them both for a new dressage saddle, as well as providing me with a biomechanics session. I received fantastic service and Dan patiently took the time to discuss my requirements for 2 very different horses - a 22yr old warmblood and a 10yr old ex-racehorse. I had instant amazing results trying the new Equipe Emporio Dressage saddle on them both - now I can't wait for my new saddle to arrive! Have recommended Dan and Prima Equine to others already!

29 de agosto de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello, thank you very much for the excellent feedback! We really appreciate hearing what our clients think and are glad we were able to help you with both of your horses! We look forward to seeing how you progress and let us know if we can help with anything else :)

Classificada 5 em 5 estrelas

Fantastic biomechanics session with my daughter

Dan came to give my 8 year old daughter a biomechanics assessment to help with her positioning in the saddle. He couldn't have been more lovely with Evie and her sassy pony. I recommend Dan wholeheartedly and would encourage any parent to consider this service as establishing good positioning at a young age is so beneficial for pony, rider and her coach.

3 de agosto de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Claire, thanks for the lovely feedback! It’s always a pleasure to help our clients in anyway we can and it was great fun helping your daughter Evie to further strengthen her basic riding position.

Classificada 5 em 5 estrelas

Saddle fitting and biomechanics service

I used Dan for the saddle fitting service. He is professiona, knowledgable and gives a excellent service. The added biomechanics sevice was so beneficial as it allowed me to see what was happening with saddle, horse and rider. Would highly recommend.

27 de julho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hi Janis, thanks for such amazing feedback. We are always thrilled to hear that our clients enjoy our services and find them beneficial. We are always here to help!

Classificada 5 em 5 estrelas

The service was second to none

The service was second to none! Daniel helped in every way possible and made sure I had my order in time. Will defo be back! ❤️

23 de julho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Holly, it’s brilliant to hear you had such a fantastic shopping experience. Thank you very much for the feedback and let us know if we can help with anything else :)

Classificada 5 em 5 estrelas

Great Company

Easy to order, really quick delivery, competitively priced
Highly recommend!

23 de julho de 2020
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Resposta da Prima Equine Ltd

Hi Ellie, thanks for leaving such fantastic feedback! We really appreciate it and are delighted you were happy with the service.

Classificada 5 em 5 estrelas

An easy 5 star experience

An easy 5 star experience! Dan went above and beyond to help me find and fit the exact saddle I was looking for. He was very diligent in the fitting and his service and value were outstanding! Will definitely be a returning customer!

6 de julho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hey Emma, we really appreciate your feedback, and thanks for such an amazing review! We thoroughly enjoyed helping you to get the correct saddle for you and your horse and look forward to seeing you both progress :) Let us know if we can do anything else to help.

Classificada 5 em 5 estrelas

Extremely impressed with Dan he was…

Extremely impressed with Dan he was very prompt, professional and delighted with my purchases.

2 de julho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hi Roslyn, thanks for such fantastic feedback - we really appreciate it! We hope you enjoy your purchases and we are always here if you need anything else :)

Classificada 5 em 5 estrelas

Highly recommend

Prima Equine came highly recommend and I can see why. Dan was fantastic, extremely patient and thorough when fitting my horse for a new saddle. He answered all of our questions and was very knowledgeable. I cannot recommend Prima Equine and Dan highly enough. Can’t wait for my new saddle to arrive.

1 de julho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Summer, we are glad that we lived up to your expectations and it was great fun to help you find the best saddle for yourself and Indie! Thank you for such amazing feedback and as always let us know if you need help with anything else :)

Classificada 5 em 5 estrelas

Dan spent a lot of time assessing my…

Dan spent a lot of time assessing my horse, discussing history, options, likes and dislikes before we began to try saddles. I never felt any pressure at any time, and felt as though there was never any rush...looking forward to my saddle arriving. I have found Prima Equine to be a fantastic company to deal with and will continue to purchase quality products with amazing service

29 de junho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Sarah, we are delighted to hear that you were happy with our service and it was our pleasure to help yourself and Argo find the best fitting saddle! We really appreciate your feedback and let us know if we can be of any further help :)

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Couldn’t recommend Dan from Prima equine enough. He was very knowledgeable and helpful when it came to helping me get sorted with the current saddles I have and organising a new one for one of the horses. I look forward to buying more stock from Prima equine in the future and I certainly know the horses will appreciate it!

20 de junho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Sean, thanks for leaving us such fantastic feedback! We are glad to hear you were happy with everything and really appreciate your business. We are always here and happy to help whenever you need.

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, helped me with my 101 questions and everything I received was perfect. 1000% recommend to a friend, will only order from them when needed!

17 de junho de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hello Melissa, thanks again for your order! We really appreciate your business and are delighted to hear you were happy with our service :) Let us know if we can help with anything else!

Classificada 5 em 5 estrelas

5* service

Amazing service from Daniel at Prima Equine. I pestered Daniel with a lot of questions about Equipe saddles and when I found a second hand saddle that needed adjusting, Daniel was exceptionally accommodating and made all the arrangements for the saddle to be changed by an authorised U.K. specialist. The saddle was collected and returned promptly and was well looked after in the mean time. I am very happy with the service offered by Prima Equine and I wouldn’t hesitate to use them again.

29 de maio de 2020
Opinião espontânea
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Resposta da Prima Equine Ltd

Hi there Yasmin, we are delighted to hear that you were pleased with our service. It was a pleasure helping you and glad that we were able to assist in making sure you got the correct size saddle. Thank you for such lovely feedback and we are always here to help with whatever you need!

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