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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Much better than going into a GP. They help fix the problem and medicate rather then just telling you to go home, rest and drink fluids. It's really quick and convenient. Sometimes feels a bit rushe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dr Mohsin was very thorough and understanding of my medical condition. My script was sent thru very quickly for me to continue to take my medication. Very happy with the service....11/10 score. Thank... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

At 8pm I realised that I was feeling really bad because I had accidently been given the wrong strength of medication and miscalculated how many of the wrong strength to take. I needed it by 11am the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços médicos locais

Escrito pela empresa

Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

395 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My kids

Always call on time

18 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Great

At first, I wasn’t completely sure about using this website. I found myself in an emergency situation on a Sunday when everything was closed, and the quickest and easiest option was to arrange a phone call with a doctor.

Honestly, the whole process was much smoother than I expected. They send you SMS messages with all the details, and every step is explained very clearly. Within a couple of hours, the doctor called me, provided the prescription, and they even contacted the nearest pharmacy to me.

I’m genuinely very happy with the service and how efficiently everything was handled. It was a huge relief in a stressful situation.

15 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Very good doctor and support staff

Very good doctor and support staff. Took the time to listen and investigate and provided exactly the medical attention I needed. Would recommend

15 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 3 em 5 estrelas

I guess I’m the odd one out here

I guess I’m the odd one out here. I arranged to book a Locum as I had some pain and wasn’t sure if it’s due to a new medication I’m starting.. when I spoke with the doctor she basically ruled it out straight away said it was muscular skeleton and go to my GP. Didn’t really help me work out how to manage the pain or assist in any stretches or anything. Ended up having to Google some ways to relieve it. But the whole thing was over in two minutes the guy on the phone at the start as well read out the script so fast it was like he just wanted to get out out of there. It was the end of his shift. Overall what I use them again, probably if other places are not available and it was my only option.

14 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your feedback. I’m sorry to hear that your experience felt rushed and that your concerns weren’t fully addressed.

Please email us at admin@primemedic.com.au
with your consultation reference number so we can investigate this further. We appreciate you bringing this to our attention.

Classificada 5 em 5 estrelas

Was great

Was great, got what i needed

12 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

It was really fast and easy

It was really fast and easy. The doctor was very knowledgeable and helpful and send my scripts via sms. The whole thing took less than 10 minutes

11 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 4 em 5 estrelas

Fast response easy to book

Great to have this option available as I was unable to get an appointment with my regular doctor. Very easy to book online and prompt in dealing with my issue. Will definitely use these services in the future.

9 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Very understanding

Well, based on how my experience went with primemedic I have to give it a five star, first of all as soon as I signed into this company not even a minute had passed and I got a called and had a conversation with one of their members on how they could help me. They were able to understand my need and immediately offered me ways they could help. The doctor whom I had was very supportive and understanding despite having the conversation over the phone I could feel his passion and he was able to help me after listening to my need.

6 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 1 em 5 estrelas

Took double payment no call in scheduled time

Had money in my wallet in the app, the consult fee was charged with that, and additional same amount to my card.
Doctor didn’t call in scheduled time - called after hours missed calls

2 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please email your concern with the relevant details to admin@primemedic.com.au
, and our admin team will review this and assist you right away.

Classificada 3 em 5 estrelas

Got my referral, very basic!

Got my referral (as can’t get into regular GP for 2weeks) it’s a very basic referral. No reason, no history, no medications.
If you just need a referral do it

2 de fevereiro de 2026
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Resposta da Prime Medic

Please let us know your specific requirement, and we can provide a referral accordingly. Our standard referrals are generally accepted, and we have not encountered any issues with them.

Classificada 5 em 5 estrelas

Very satisfying experience

Didn’t have to wait too long and as soon as I received the the call from the dr, he helped with what I needed right away to feel better, also very nice staff.

2 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

I rang PrimeMedic yesterday

I rang PrimeMedic yesterday. They called me and gave me a script that I needed. It’s good they bulkbilled. Very happy with PrimeMedic service.

2 de fevereiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Really great service with a lot of care and kindness.

The whole booking process was so easy and the service was 10/10.
I made this booking for my 72yr old mother who lives alone out of state. She was so grateful that the GP she spoke to was so helpful and caring. We will continue to book GP Telehealth appointments with Prime Medic in future.

23 de janeiro de 2026
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Resposta da Prime Medic

Thank you for your kind review!

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