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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Much better than going into a GP. They help fix the problem and medicate rather then just telling you to go home, rest and drink fluids. It's really quick and convenient. Sometimes feels a bit rushe... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... Ver mais

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Classificada 5 em 5 estrelas

Dr Mohsin was very thorough and understanding of my medical condition. My script was sent thru very quickly for me to continue to take my medication. Very happy with the service....11/10 score. Thank... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

At 8pm I realised that I was feeling really bad because I had accidently been given the wrong strength of medication and miscalculated how many of the wrong strength to take. I needed it by 11am the... Ver mais

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Informações sobre a empresa

  1. Serviços médicos locais

Escrito pela empresa

Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

396 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have been using PRIME MEDIC...

I have been using PRIME MEDIC. For some time now...
The respond promptly .... it's so much better than having to go & sit in a surgery waiting to be seen...especially when your not feeling the best and probably catch something from other people there..
I am very grateful that I can stay home when I'm not feeling well and still able to talk to a Dr & still get a script, knowing that, IF the Dr feels I should be SEEN BY A DR , I shall be given the best advice to do this... PRIME MEDIC is a blessing & im grateful for this service... Thank you.........Mrs Diane Smith

6 de outubro de 2025
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Resposta da Prime Medic

Thank you so much for your kind review!

Classificada 5 em 5 estrelas

Great service

Unable to get into a Dr on a long weekend, I contacted Prime Medic for a Telehealth consult. The Dr called back promptly & I received an E-script & medical certificate straight away. Very happy with the service, thank you

5 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Quick and easy

Quick and easy, appointments are available for everyday. Drs are professional and listen to the issues carefully.

4 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Great customer service and attitude

Great customer service and attitude, very knowledgeable and willing to help, very good people first (1st) that’s what makes them very good at what they do, great team members and need to be acknowledged for what they do. by all who have customer contact from first member I speak with to the Doctor or Team Leader
Thank You And Thank GOD For You

30 de setembro de 2025
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Resposta da Prime Medic

Thank you so much for your kind words! We're grateful you recognized the whole team—from the first point of contact to our doctors and leaders. Putting people first is what we strive for, and your feedback means a lot to us!

Classificada 5 em 5 estrelas

Great service

Great service, doctors are always helpful and take appropriate action and give good advice

2 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Very quick and simple

Very quick and simple. I got a consultation over the phone and a script in less than an hour. Competitive fees too. Totally recommend.

3 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Great after hours service

This is a great service for when you need medication but are too sick to get to a surgery. The Dr's are nice. They'll email you a certificate or script where needed.

2 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 5 em 5 estrelas

Easy and quick process

Help from the doctors online is straightforward and extremely quick. I like that I don’t have to go anywhere and wait, I can stay home.

1 de outubro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

Classificada 1 em 5 estrelas

Everytime I request my script as CTG…

Everytime I request my script as CTG for indigenous patients I am still sent a private script. I review this information with staff & the G.P upon consultation & the last two times I have still been sent a private script having to pay for my medication at full price even though I am on a concession card & I am a National Patient of Closing The Gap for my prescriptions in Australia.

This must be corrected.

When you are in need of your medication & are hit with a price you do not have at the chemist that is not good enough. Please do better in this area as in order to have it corrected.

Thankyou.

24 de setembro de 2025
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Resposta da Prime Medic

We're very sorry to hear about this. Please email us at admin@primemedic.com.au with your details so we can look into it and resolve the issue as soon as possible. Thank you for bringing it to our attention.

Classificada 1 em 5 estrelas

Admin staff blocking patients from…

Admin staff blocking patients from receiving adequate care or treatment as they think they’re some sort of doctor themselves thinking they know what’s best and when you ask to speak to someone higher then them they blacklist yourIP

25 de setembro de 2025
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Resposta da Prime Medic

We're sorry to hear about the negative experiences with us. That’s not the standard we aim for. Please reach out to us at admin@primemedic.com.au. We will sort it out ASAP.

Classificada 4 em 5 estrelas

Good Service

Such a helpful service. Me and my fiance primarily use this service for getting medical certificates for work which is so convenient compared to having to go to the doctors. My fiances also used it to get anti biotics during a bad infection and it was a lifesaver when our primary GP really fumbled the ball.

Taking off one star because I have had a handful of doctors be incredibly rude to me. Most of the time they've been very polite and kind but the ones that haven't have spoken to me like rubbish. I wish it was easier to put in a complaint about these doctors, last thing I want to be doing is detailing an email about how I was spoken to poorly after being spoken to poorly. I assume they have the means to listen back to calls (if not, they definitely should)

All in all 4/5, the service is convenient and offers bulk billing if you need it :)

24 de setembro de 2025
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Resposta da Prime Medic

Thanks for your review! We're really glad the service has been helpful for you and your fiancé — especially when getting medical certificates or urgent treatment.

We're sorry to hear about the negative experiences with some doctors. That’s not the standard we aim for, and your feedback will help us improve. For complaints, please reach out to us at admin@primemedic.com.au. We will sort it out ASAP.

Thanks again for the honest 4/5 — we appreciate your support!

Classificada 5 em 5 estrelas

Perfect solution to find a doctor on a…

Perfect solution to find a doctor on a Sunday evening. The consultation booking was quick and the appointment was on time . Got the prescription, certificate and medication from the pharmacy all within couple of hours. Amazing service at a reasonable price too.

21 de setembro de 2025
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Resposta da Prime Medic

Thank you for your kind review!

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