Primepet Opiniões 

225
•
TrustScore: 1.5 em 5

1,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The advertising for Primapet Dental Powder is misleading ... says that dogs will consume it when it is sprinkled on their food. It was stated that this powder will get rid of dental plaque and bad br... Ver mais

Classificada 1 em 5 estrelas

Demasiado demorados en el envío del producto, sólo tienen un número de teléfono y ni siquiera contestan. No recomiendo para nada esta empresa, a pesar que su producto es bueno, pero tienen pésima aten... Ver mais

Classificada 1 em 5 estrelas

Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my ord... Ver mais

Classificada 1 em 5 estrelas

A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Prim... Ver mais

Informações sobre a empresa

  1. Animais

Informação fornecida por diversas fontes externas

We stock only the best and most natural pet foods, treats and supplies available on the market. The products we carry are manufactured to the same high standards as the foods that we, as healthy pet owners, eat.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(225)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service

Prime Pet Supply's customer service was over-the-top helpful. I ordered a product that wasn't as described - Not Prime Pet Supply's mistake as I'm sure the description of the product came from the manufacturer. As soon as I called the problem to their attention, they revised the description and found a product that matched my needs.

12 de julho de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome! Thanks!

Not only do they deliver, they deliver the expensive hippie dog food that I need (and the only on he'll eat!!!). The site is easy to use, everything was exactly as described. Quick shipping, well packed. I have them saved in my favs for future orders.

9 de julho de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is fantastic!

I've never had an an experience quite like the one I had working with prime pet supply. Serkan originally contacted me to tell me that a piece of my order was no longer available and that he was happy to substitute it with something of equal or greater value. This was done in a timely and professional fashion so that I got my order as fast as possible. No beating around the bush! There was also another complication with my order in that I got the wrong size of a Kong classic. I emailed Serkan asking if I could return the item and get a larger version and his reply was

'No problem! Here's our address and I'll send over your new one immediately.'

Before I even had time to mail the product, the new bigger Kong was on my doorstep.

Never have I had had such excellence customer support from an online company. I highly recommend Prime Pet supply and especially Serkan!

22 de junho de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

I will order from Prime Pet Supply again.

The dig food I ordered came very fast. It happened to be part of a recall and PPS sent an email immediately to let me know. I love the person who is Benny on the instant chat feature on their website. Good information. Good attitude. Good service. This website is really great because it makes ordering high end dog food easy. You have a loyal customer, PPS.

21 de junho de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

This site is awesome!!!

I placed my first order on Monday and it arrived on Tuesday!! With free shipping I didn't expect it to arrive so fast! I will order all my dogs food from this site from now on!

12 de junho de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Great prices and fast shipping.

They had the best price I have found on the product I bought. At lest 15% cheaper than anywhere else. The item was in stock and was delivered very quickly. I will definitely buy again.

22 de maio de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

My 6 cats sure were happy!!!!!

I ordered my Great Life Essentials cat food for my six cats which they love and it got here right on time. This is great to have it come right to the door and I can't wait to order some more from them.

21 de maio de 2013
Opinião espontânea
Classificada 4 em 5 estrelas

responded very quickly to my complaint, helped rectify the problem

I had a complaint about service, and the responded very quickly. They were very helpful in fixing my problem. I am very happy with the way they handled things.I will definitely use them again.

8 de maio de 2013
Opinião espontânea
logótipo da Primepet

Resposta da Primepet

Hi Kelly,

I am sorry to hear that you haven't received your order or a shipping notification. I highly suggest to check your spam folder. Our records shows that we sent you a shipping notification on 04/29/2013 04:32:05 PM. And according to the tracking number, your order has been delivered only in two days on May 1st. Feel free to contact us to retrieve your tracking code.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais