Primepet Opiniões 

225
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The advertising for Primapet Dental Powder is misleading ... says that dogs will consume it when it is sprinkled on their food. It was stated that this powder will get rid of dental plaque and bad br... Ver mais

Classificada 1 em 5 estrelas

Demasiado demorados en el envío del producto, sólo tienen un número de teléfono y ni siquiera contestan. No recomiendo para nada esta empresa, a pesar que su producto es bueno, pero tienen pésima aten... Ver mais

Classificada 1 em 5 estrelas

Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my ord... Ver mais

Classificada 1 em 5 estrelas

A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Prim... Ver mais

Informações sobre a empresa

  1. Animais

Informação fornecida por diversas fontes externas

We stock only the best and most natural pet foods, treats and supplies available on the market. The products we carry are manufactured to the same high standards as the foods that we, as healthy pet owners, eat.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(225)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quick and Easy!

They were the only company I could find that still carried the KONG Rocket. I had looked seemingly everywhere to no avail. Luckily Prime Pet Supply had it and they got it to me quickly.

24 de abril de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Good selection, competitive pricing and fast turnaround; will definitely shop here again.

I found Prime Pet Supply through a Google Shopping search for Fromm Large Breed Adult and Small Breed Adult dog foods. They had the best price (even better than Amazon Prime, and my favorite locally-owned pet supply store), free FedEx 3-day shipping with minimum purchase (not a problem when buying a large bag of Super Premium food) and even sent an email to make sure I found everything I was looking for. Granted, that's what attentive businesses do to make money, but so few are interested in devoting those 30 seconds. I haven't needed to contact Customer Service, since the transaction went perfectly, but if they took the time to see if I needed help BEFORE I bought something...that the experience would be equally positive follows.

If I had any recommendations, it might be a subscription service with a small discount similar to what some Amazon.com vendors provide. Honestly, the option may already be there and I simply overlooked it. Either way, the food I wanted (just switched to it because of the glowing reviews) is available at a great price and the people seem genuinely interested in customer satisfaction. That's enough to keep me happy.

16 de abril de 2014
Opinião espontânea
Classificada 2 em 5 estrelas

not what i ordered

I ordered a buffalow horn and the pickture showed the horn end i recived a portion of the horn. I do not feel that you sent me what i ordered.

15 de abril de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Good prices and great product

I have found that the elk antler velvet is helpful for my senior dog, but can be expensive. I liked the prices at Prime, and they then contacted me and gave me an even better deal.

13 de abril de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Prime Pet Supply rocks!

I was looking for a new online vendor. A friend suggested Prime Pet Supply. My first order went though without any incident. The staff is very helpful and very customer service oriented. My order arrived much quicker and packaged much better than other online vendors I have used in the past.

Overall, it’s been a great experience and I will continue to purchase from Prime Per Supply.

7 de abril de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

PLEASURE DOING BUSINESS WITH YOU

The item I ordered was exactly as described. The price was much cheaper than any other site for the same exact item. The shipping was super fast and item was packed very well. I will definitely be doing more business with this company.

2 de abril de 2014
Opinião espontânea
Classificada 3 em 5 estrelas

Just okay

Prices are good which is why I bought from them. Shipping is not good at all. I still haven't received my package. They use Fedex ground with signature required. So if you're not home good luck cause they only ship tues-sat.

24 de março de 2014
Opinião espontânea
logótipo da Primepet

Resposta da Primepet

Dear Alfredo,

Your tracking number shows that Fedex driver tried to deliver your order on Saturday, However you were unavailable. We never ship orders signature required unless requested by customer. Your order shipped as "no signature" required too. I am sorry that the Fedex driver in your area is not following the shipping requirements. We will file a complaint about him to prevent future delivery interruptions. However that's all we can do right now. Thank you very much for your understanding.

Classificada 5 em 5 estrelas

Best Ever Service

Primetime pet supply had a very hard to find dog food in stock. The shipping was very quick and none of the cans were dented. Some other sites -- cans arrive with half of them dented. Will continue to use and highly recommend!

6 de março de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

So glad that I found them !

I ordered the Sentry calming collar 3-pack for my newest cat, Spike. Not only is the collar working well, but I got a 3-pack at a price that other retailers sell one collar for !
Love Prime Pet Supply. :)

5 de março de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service & Products

I have ordered the Earth Rated Poop Bags in the past and have loved them from the very first time I purchased them. I have purchased more and have referred your site and product to a few friends of mine who also have dogs who need great smelling "lavender" poop bags. I will be ordering more from your site "Prime Pet Supply" in the future for more poop bags from "Earth Rated".

5 de março de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome

This is my first time shopping here and I'm always a little hesitant about the service from companies I don't know. But they were the only place that had the food I wanted. So I ordered it. Boy was I pleasantly surprised. The food arrived faster than some of the big name companies I have dealt with. It was packed well and the food itself was in tact. I would definitely order from again, and would recommend Prime Pet Supply highly to anyone that asks.

4 de março de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I purchased a Sherpa carrier for a flight 2 weeks away from purchase. I called customer service to make sure I would receive it in time to train my Frenchie to use it. The person i spoke with assured my I would have it in time I received it 5 days before he thought I would and it came from Washington state to NY. I was very pleased. Also there was no shipping charge.

27 de fevereiro de 2014
Opinião espontânea

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