Cheap products that arent whats advertised. Scam company, wouldnt let me return after asking repeatedly.
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Fick en tröja i fullständigt usel kvalitet. Dessutom stämde inte måtten (givetvis för liten) Kundservicen bestod av klämkäcka AI-genererade meddelanden som uppmanade mig att behålla plagget och sluta... Ver mais
Pretty sure this is a scam company. Every tracking link or number leads to no where or no status. The "customer service" replies feel like a bot. Learned my lesson to check trustpilot before ordering... Ver mais
The clothes are bottom of the barrel in quality - after you finally get them. Bot customer service. Refuses to allow return of new clothing with threads falling apart. They are lying about being T... Ver mais
Informações sobre a empresa
Escrito pela empresa
The inspiration behind our brand was upon the idea that fashion should be accessible, effortless and empowering.
Informações de contacto
4812 Snowbird Lane, 68114, Omaha, Estados Unidos da América
- support@primmitive.com
- primmitive.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Don't do it! I should have read the reviews here…
I should have read the reviews here before ordering. There was a t-shirt with a message that I liked. Threw out $30+. Quality of material and finishing are poor. Tee definitely not as pictured. Customer service response is slow; the return policy is ridiculous. I have the original order and order number but without a photo of the outside of the original packaging they won't accept the return. When I expressed my anger they offered me $2.
defective product
Bought a shirt that came defective and unwearable and this company refused to stand behind their product. I would advise not to deal at all with Primmitive. Very disappointed. ☹️
Poor quality and Bo return policy
I purchased a TShirt from them and it came with the ink flaking off the letters. I reached out for a refund, sent them pictures, and they offered me a $4 refund on a $28 shirt (that does not include shipping costs). They are a Chona outfit with cheap merchandise that doesn’t honor their customers. Avoid them.
I have not received my t-shirts
I have not received my t-shirts. That was September 12th. It's October 1st. When will I get my t-shirts?
Primmitive is a sham company
Primmitive is a sham company. Look at the name! Most sham/scam companies have beautiful pictures with cheap prices and AI generated “good” reviews. Of course it takes several weeks to get inferior quality products. Customer service is a joke. Chinese company is not concerned with good service just making money. Be mindful.
Inconsistent sizing and terrible customer service
I ordered two tee shirts in a size medium, which is the size I wear. One shirt fit perfectly, but the other shirt was much bigger. You could clearly see a difference in measurements. I asked to exchange it for a smaller size so it would fit properly and they refused because I ordered mediums. Well, I wouldn't have if I had known one of the tee shirts ran large. I gave them two stars, instead of one because one of the shirts fit correctly.
SCAM ALERT!! WALK AWAY!
SCAM ALERT!!! May have cheap price, but you are taxed & shipping is hefty. Their US size chart is way off!
I’m a size 12, to them that equals a size 40! Yeh, if I weighed 100 pounds more! To send the items (4) back that’d be another $12… No thanks! I’m sure I’d have to pay another $12 to have the right size re sent. But who knows if THEY’D be the right size!Bttom line, they’re not a reputable company!
TOTAL CRAP.
TOTAL CRAP.
The photos online are fabulous,
but when your order comes in the mail (a month later) the items look NOTHING like the photos you saw.
From reading other people's reviews, I'm not even going to try and return my items, because that's a losing battle.
BUYER BEWARE!!!!
Warning: Primmitive charges exorbitant sales tax!
I ordered products at a good price. Then they slapped on a sales tax that was 50% of the product price! I complained about it, and both times they said it was a system error and would refund the sales tax. It is my impression that they are doing this to all customers and making a killing off of it.
Ordered 3
Ordered 3. T-shirts at $23/ea & got delivery date a week away. After 2 weeks emailed & was directed to a tracking site. Obviously coming from China. No date given. Then they couldn’t find order#. Out of blue over 3 weeks later arrived. Cheap @ cheesy fabric. Message on front glossy thin vinyl letters ironed on. Total top off.
TOTAL SCAM COMPANY
After waiting an exceedingly long time, I received the wrong merchandise. When I contacted customer support, they ask for images of the package label and shipping label. I sent the requested images of the QR label on the packages and a picture of the shipping label on the package. They have written back saying they need a picture of the label underneath the shipping label. Definitely leading me on!!! Total scam company and the quality of the shirts I received is beyond poor. DO NOT BUY FROM THIS COMPANY!!! TOTAL SCAM.
I ordered a yoga tee
I ordered a yoga tee. When it finally arrived, low quality fabric, too small. A bummer all around. It looks great in the Facebook ad, but beware.
Total Scam! They never shipped my order
Fake website, unresponsive customer service (only bot messages), no delivery, no order update! It's a total scam!
ordered item 10 days ago. got no shipmnt and no refund.
ordered item 10 days ago. told i would be notified when delivered. I finally contacted them to see when it would be shipped? They did not respond in 3 days. Then i went to the website and clicked on tracking. Put in the confirmation code they sent me and they found nothing on that number or on my name. That's when i looked to see if this company was a scam. I guess it is.
Buyer beware
Buyer beware! This does not seem to be a legitimate business. I placed an order through an ad on Instagram and it never arrived. When I reached out to customer service they informed me it was delivered to an address that has absolutely nothing to do with me. They confirmed it was received at a PO Box more than 30 miles from my home. They refuse to do anything about it despite their own confirmation that it was not sent to the address provided by me.
I ordered a Tshirt from Primmitive
I ordered a Tshirt from Primmitive. It arrived but the quality was not good at all. The medium was a large, the material felt cheap and the quality of the sewing was poor. I will not order from them again.
Also, it was made overseas.
Terrible company and will never buy…
Terrible company and will never buy from them again. Shirt fabric was awful, color not as shown and fit not good. I asked for a refund and was told it would be too expensive since the shirt was from China so I should just keep the shirt and would them giving me $3 be okay. The worst customer service ever!!! Wish I could give zero stars.
Primmitive - Be Weary of Purchasing from Them
I was not happy with the heavy synthetic fabric the t-shirt and sweatshirt I ordered were made of. When inquiring for a refund, they would give me $6 back and I could keep the clothing. This in NOT a company I would ever buy from again!!!! The clothes look cute in the advertisement, but don't necessarily match what you receive. In addition, so much of this is coming from China, though their sites lead you on to think their products are from here in the states. Always a lesson to be learned and this experience has taught me to look at reviews before ordering online again.
Terrible clothing and service!!
I ordered 4 shirts. One shirt I ordered was short sleeve blue shirt. They sent a long sleeve mustard yellow shirt. When I emailed customer service they said it was the same shirt and therefore cannot do anything about it. I even sent pictures.How dumb do you think I am? They are horrible. Will not give straight answers or help in anyway. The other shirts are horrible quality. Do not order from this place!
I ordered a Christmas sweater on Dec 6…
I ordered a Christmas sweater on Dec 6 or 8th. Well it’s March and no sweater. There is no one to talk to. I was provided a tracking that was bogus. It stated it was delivered but then another tracker I use show it in NY and back to Philadelphia and now in limbo. I tried to get my money back but get a generic response from this SCAMMER. Never ever buy from this company. I just chalk the money up as charity so it doesn’t stress me out that I scammed.
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