Terrible Delivery Experience and the Worst Customer Service
This was my first time ordering from Printerpix, and it has been an extremely disappointing experience.
I ordered a personalised photo book on October 16 as a surprise gift for my son's 17th birthday on October 24. The album did not arrive in time, and even by October 29, I still had not received it.
Despite contacting customer service repeatedly and requesting a full refund, I kept receiving the same generic response with a tracking number. They completely ignored my refund request and offered no meaningful solution.
The birthday surprise was ruined, and I no longer need the album. Delivery problems should be the company's responsibility, not the customer's.
Absolutely the worst customer service I have ever experienced. I would never order from Printerpix again.







